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ArielLuque94 Author

Level 1

2 points

You have updates available for other accounts

I just got a brand new Macbook pro, and when I try to update iMovie or iPhoto on the app store, I get this error.

To update this application, sign in to the account you used to purchase it.

The problem is I only have one iTunes account, and these apps came with the mac.

Is there any way to fix this problem? I tries searching but all that comes up is pirated apps, which is impossible because this mac is brand new and I have only installed flash and sophos anti virus.

All help is appreciated. Thank you.

Posted on Jul 14, 2012 4:48 PM

65 replies

manofdogz

Level 1

103 points

Feb 4, 2014 1:30 AM in response to MarkRosewood

MarkRosewood wrote:

This solution worked for me...

http://www.ngpixel.com/2011/06/25/mac-app-store-you-have-updates-available-for-t he-other-accounts-bug/

I had about 20 apps that were only updatable through 'another account' which didn't exist. This worked for me first time - didn't need to use Terminal, the Sytems Pref's method worked fine. All Apps now updated without issue. Thanks Mark Rosewood for sharing.

Jun 1, 2014 10:54 PM in response to ArielLuque94

MarkRosewood wrote:

This solution worked for me...

http://www.ngpixel.com/2011/06/25/mac-app-store-you-have-updates-available-for-t he-other-accounts-bug/

It works.. Thanks..

Jun 4, 2014 10:26 AM in response to carpii

This worked for me.

ashcj

Level 1

0 points

Jan 13, 2015 7:56 AM in response to bandit

What is the email address for support?

ryanladd

Level 1

9 points

Mar 2, 2016 1:05 PM in response to BocaBoy

I was trying like **** to get the Yosemite package to download and it would not.

I opened the El Capitan package and deleted this folder and boom! I can now download the Yosemite package.

Too bad Apple can't provide a message that clarifies this better... (Hey dummy, you have a newer version of the OS downloaded. You need to delete that before we're going to let you download and old version)

You have updates available for other accounts