Level 1

5 points

Why is my Toshiba external hard drive not being recognized by my new Mac?

So: When I moved from Colombia I packed my stuff in an external hard drive, that was at the end of last year, Today I got my new MacBook Pro and I can't transfer my stuff because it doesn't even pop up anywhere. I read some other people's post and no: It doesn't appear in any of the two places people say it should appear (or I am not seeing it) whenever it doesn't automatically appears in desktop.

Funny story: It appears that my Mac's hard drive is a toshiba, the same brand as my 1tb external hard drive.

Suggestions?

iPod touch, iOS 5.1

Posted on Jul 14, 2012 10:07 PM

33 replies

Dscalf

Level 1

4 points

Aug 3, 2017 10:49 AM in response to danielrayrod

First it may be the same hard drive but they are programmed differently also mac has a different format for file storage so I would think too change info over take a Windows computer and change the info over

Jul 14, 2012 10:24 PM in response to danielrayrod

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:35 PM in response to shldr2thewheel

Jul 14, 2012 10:09 PM in response to danielrayrod

open finder and click on preferences and make sure "external disks" is checked under "devices".

mende1

Level 10

93,624 points

Jul 14, 2012 10:09 PM in response to danielrayrod

Open Finder and see if it appears in the sidebar. If you don't see the drive, maybe you need to format it

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:23 PM in response to shldr2thewheel

What is the finder's preferences?

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:28 PM in response to shldr2thewheel

hehe, it's been a long time, thanks. Nope, nothing, not appearing.

Jul 14, 2012 10:28 PM in response to danielrayrod

ok so external disks is checked?

mende1

Level 10

93,624 points

Jul 14, 2012 10:30 PM in response to danielrayrod

Open Disk Utility (Applications > Utilities) and check if it appears. If you don't show a partition in it, format it in your PC

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:37 PM in response to mende1

there is a detail, the external hard drive has a white light with a PC and a blue light with this Mac. I don't know if it means... "not working" or... "oh, I'm connected to a Mac now"

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:38 PM in response to shldr2thewheel

It has worked with a Mac before, with no formating after.

mende1

Level 10

93,624 points

Jul 14, 2012 10:44 PM in response to danielrayrod

I read that it's a problem in your drive (blue light). Does it appear in another PC now?

danielrayrod Author

Level 1

5 points

Jul 14, 2012 10:47 PM in response to mende1

It doesn't. I have two pcs and a Mac in front of me, the two PCs generate a "white light response" from my Hard Drive and a "blue light response" from my Mac.

Aug 25, 2013 9:52 PM in response to dRiAiNb

Just try dude, you will be happy, i'm not lying.

dRiAiNb

Level 1

0 points

Aug 26, 2013 1:11 AM in response to rayyanthameem

Coincidentally, your username is the same as the username of the person selling the cable. I don't think I'll be buying from them any time soon...

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Why is my Toshiba external hard drive not being recognized by my new Mac?