Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my Toshiba external hard drive not being recognized by my new Mac?

So: When I moved from Colombia I packed my stuff in an external hard drive, that was at the end of last year, Today I got my new MacBook Pro and I can't transfer my stuff because it doesn't even pop up anywhere. I read some other people's post and no: It doesn't appear in any of the two places people say it should appear (or I am not seeing it) whenever it doesn't automatically appears in desktop.


Funny story: It appears that my Mac's hard drive is a toshiba, the same brand as my 1tb external hard drive.



Suggestions?

iPod touch, iOS 5.1

Posted on Jul 14, 2012 10:07 PM

Reply
33 replies

Feb 18, 2014 10:00 AM in response to danielrayrod

guys..i have the same problem, and i found the solution.. i already told you. now am uploading a video proof of my solution. Actually problem was with the cable, I bought the seagate FreeAgent's cable ( 4 feet long)

this is the ebay link http://goo.gl/2blQJm (I'M JUST SHOWING YOU HOW THIS CABLE LOOKS LIKE, YOU CAN BUY THIS FROM ANYWHERE) and also this is the video link http://www.youtube.com/watch?v=KC7ppl1CmiM (in this video i accidently said 6 feet instead of 4 feet and also bad english) i hope this will help you all

Why is my Toshiba external hard drive not being recognized by my new Mac?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.