Help! Cannot connect to iTunes store

Question

Beckilew Author

Level 1

0 points

Help! Cannot connect to iTunes store

Please help!

Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!

It has only just started to happen and my iPhone is working fine, any ideas!?

Thanks

iPad 2

Posted on Jul 21, 2012 5:16 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Jul 21, 2012 5:23 AM in response to Beckilew

There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

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Answer 2

hargle

Level 1

11 points

Jul 21, 2012 5:27 AM in response to Beckilew

It's probably Apple's end - I've tried logging in/out, restarting, changing the DNS (a suggestion from some other posts). Patience is a virtue I have in short supply.

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Answer 3

Jul 2, 2015 7:27 AM in response to Beckilew

OMg this is driving me crazy.i went to app storeand triedupdating a game but it said can't connect to iTunes.my iTunes is working good and I do have a greata wifi ..I tried setting date and time,logging in and out my account,rebooting ..nothing works..I downloaded other thing andit worked ..my iPad is 5.1.1. I don't know what to do anymore and I need tips or any thing ...any help??

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