Kernel Panic when attempting to reinstall OS X with Snow Leopard DVD

Question

Kernel Panic when attempting to reinstall OS X with Snow Leopard DVD

Dear Apple Community,

I've been attempting to do a clean install of Snow Leopard all day, no joy to be had. From using my copy of the dvd, to cloning it and booting it from an external HD, to borrowing a friends copy, it ends in Kernel Panic each and every time.

All I want to do is start afresh! Simulate that new computer smell. Crap-be-gone. The whole process is getting bloody frustrating.

Below is the log from the Kernel Panic. I really enjoyed writing it down and then typing it back up. If anyone at all has the faintest idea of what's going on, your assistance would be truly appreciated.

panic(cpu 0 caller 0x55762459): "Unsupported cpu: family = 0x6, model = 0x2a, stepping = 0x7"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPOwerManagement-90/ pmProcessor.c:210

Debugger called: <panic>

Backtrace (CPU 0), Frame: Return Address (4 potential args on stack)

0x5549bd48 : 0x21acfa (0x5ce650 0x5549bd7c 0x223156 0x0)

0x5549bd98 : 0x55762459 (0x5576a7e8 0x6 0x2a 0x7)

0x5549bdc8 : 0x5575d393 (0x11 0x5576bd40 0x5576bda0 0x0)

0x5549bdf8 : 0x5575a05b (0x6b62800 0x6b21f80 0x5549be28 0x6be8100)

0x5549be18 : 0x5389f2 (0x6b62800 0x6b21f80 0x11 0x4fbe2a)

0x5549be78 : 0x536c27 (0x6b21f80 0x6b62800 0x6beaf00 0x6f23b80)

0x5549bf28 : 0x5371b8 (0x6b21f80 0x6be8b00 0x0 0xffffffff)

0x5549bf78 : 0x538e76 (0x6b21f80 0x0 0x5549bfac 0x1)

0x5549bfc8 : x29c68c (0xx6f02c50 0x0 0xffefffff 0xffdfdfff)

Kernel Extensions in backtrace (with dependencies):

com.apple.driver.AppleIntelCpuPowerManagement(90.0.0)@0x55759000->0x5 5770fff

BSD process name corresponding the current thread: Unknown (? - Text obscured)

Mac OS version:

Not yet set

Kernel version:

Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 P (Text Obscured)

System model name: MacBookPro8,1 (Mac-94245B3640C91 (Text Obscured)

System uptime in nanoseconds: 7922264

You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again.

Gripping stuff. Responses awaited, gratitude in advance.

Merci beacoup.

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 22, 2012 9:03 PM

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Answer 1

Oct 9, 2014 5:58 PM in response to ThumperSD

Look closely at the entries in the table for your MacBook. To use the Full Retail DVD, your Mac must have shipped with standard 10.6.3 build, probably 10D575 or previous:

Mac OS X versions (builds) for computers

MacBook Pro	Date introduced	Original Mac OS X included (see Tips 1 and 3)	Later Mac OS X included (see Tip 1)	Mac OS X Build(s) (see Tip 2)
MacBook Pro (Retina, 13-inch, Mid 2014)	Jul 2014	10.9.4	13E28
MacBook Pro (Retina, 15-inch, Mid 2014)	Jul 2014	10.9.4	13E28
MacBook Pro (Retina, 13-inch, Late 2013)	Oct 2013	10.9	10.9.2, 10.9.4	13A2093, 13C64, 13E28
MacBook Pro (Retina, 15-inch, Late 2013)	Oct 2013	10.9	10.9.2, 10.9.4	13A3017, 13C64, 13E28
MacBook Pro (Retina, 13-inch, Early 2013)	Feb 2013	10.8.2	10.8.3	12C3103, 12D78
MacBook Pro (Retina, 15-inch, Early 2013)	Feb 2013	10.8.2	10.8.3	12C3103, 12D78
MacBook Pro (Retina, 13-inch, Late 2012)	Oct 2012	10.8.1	10.8.2	12B2100, ,12C2034, 12C3103
MacBook Pro (Retina, Mid 2012)	Jun 2012	10.7.4	10.7.4, 10.8	11E2068, 11E2617, 12A269, 12C2032,12C2034,12C3103
MacBook Pro (15-inch, Mid 2012)	Jun 2012	10.7.3	10.7.4, 10.8	11D2097, 11E2617, 12A269
MacBook Pro (13-inch, Mid 2012)	Jun 2012	10.7.3	10.7.4, 10.8, 10.9	11D2515, 11E2617, 12A269, 13A603
MacBook Pro (13-inch, Late 2011)	Oct 2011	10.7.2	10.7.3	11C74, 11C2002, 11D2001
MacBook Pro (15-inch, Late 2011)	Oct 2011	10.7.2	10.7.3	11C74, 11C2002, 11D2001
MacBook Pro (17-inch, Late 2011)	Oct 2011	10.7.2	10.7.3	11C74, 11C2002, 11D2001
MacBook Pro (13-inch, Early 2011)	Feb 2011	10.6.6	10.6.7,10.7, 10.7.2	10J3210, 10J3331a, 10J4139, 11A511a, 11C74
MacBook Pro (15-inch, Early 2011)	Feb 2011	10.6.6	10.6.7,10.7, 10.7.2	10J3210, 10J3331a, 10J4139, 11A511a, 11C74
MacBook Pro (17-inch, Early 2011)	Feb 2011	10.6.6	10.6.7,10.7, 10.7.2	10J3210, 10J3331a, 10J4139, 11A511a, 11C74
MacBook Pro (13-inch, Mid 2010)	Apr 2010	10.6.3	10.6.4	10D2125, 10F2108
MacBook Pro (15-inch, Mid 2010)	Apr 2010	10.6.3	10.6.4	10D2063a, 10D2094, 10D2101a, 10F2108
MacBook Pro (17-inch, Mid 2010)	Apr 2010	10.6.3	10.6.4	10D2063a, 10D2094, 10D2101a, 10F2108
MacBook Pro (15-inch, Mid 2009)	Jun 2009	10.5.7	10.6	9J3050, 10A432
MacBook Pro (15-inch, 2.53 GHz, Mid 2009)	Jun 2009	10.5.7	10.6	9J3050, 10A432
MacBook Pro (17-inch, Mid 2009)	Jun 2009	10.5.7	10.6, 10.6.2	9J3050, 10A432, 10C2306
MacBook Pro (13-inch, Mid 2009)	Jun 2009	10.5.7	10.6	9J3050, 10A432
MacBook Pro (17-inch, Early 2009)	Jan 2009	10.5.6	-	9G2141
MacBook Pro (17-inch, Late 2008)	Oct 2008	10.5.4	-	9E27
MacBook Pro (15-inch, Late 2008)	Oct 2008	10.5.5	10.5.6	9F2088, 9F2533, 9G2133
MacBook Pro (Early 2008)	Feb 2008	10.5.2	10.5.4	9C2018, 9C2028, 9E25
MacBook Pro (2.4/2.2 GHz)	Jun 2007	10.4.9	10.4.10, 10.5	8Q1058, 8R4049, 9A581, 9A3129
MacBook Pro (Core 2 Duo)	Oct 2006	10.4.8	-	8N1037, 8N1051, 8N1430
MacBook Pro (17-inch)	Apr 2006	10.4.6	-	8I2032
MacBook Pro	Feb 2006	10.4.5	10.4.6	8G1453, 8I1121

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Answer 2

Jul 22, 2012 9:39 PM in response to mrwillvincent

Did Snow Leopard come with your computer? If not, it's best to use your original install disc as it has all the drivers' etc., for your particular model. The Snow Leopard upgrade disc may not.

Post back - I'll be up all night...

Clinton

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Answer 3

Jul 22, 2012 9:57 PM in response to clintonfrombirmingham

In all honesty, I can't remember, but this is an early 2011 model so I feel pretty safe in assuming so.

Unfortunately my install disks are on the other side of the world and I've no plans to head that way any time soon.

Any pointers as to what might be causing the Kernel Panic?

Looks to me to be something to do with CPU Power, but i've no idea beyond that.

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Answer 4

Jul 22, 2012 10:32 PM in response to mrwillvincent

If you're running Snow Leopard, you could certainly upgrade to Lion, which would create a Lion recovery partition. You could boot to the Recovery partition, erase your hard drive using Disk Utility and then reinstall Lion over the Internet. I think that would work (wait for someone else to chime in about that, though, as I've never tried it and I'm making assumptions).

Best,

Clinton

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Answer 5

Oct 9, 2014 4:05 PM in response to mende1

I hate to bring this thread back up but Im having the same issue and am thinking of buying a retail version of Lion. The problem is that the area that I am setting up the mac in does not have internet. Can I install a retail disc of Lion on mine that originally came with Snow Leopard but is now erased/formatted? I wasted $40 on a copy of Snow Leopard when I probably should have bought Lion instead

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Answer 6

Oct 18, 2014 5:02 PM in response to Grant Bennet-Alder

Thanks but I have an iMac. How do I determine which one I have if I already erased the HDD? I know it is one of these:

iMac (Mid 2011)	May 2011	10.6.6	10.6.7, 10.7, 10.7.2, 10.7.3	10J4026, 10J4139, 11A511a, 11C74, 11D2001
iMac (Mid 2010)	Jul 2010	10.6.3	10.6.4	10D2322a, 10F2056, 10F2061, 10F2090, 10F2108
iMac (27-inch, Quad Core, Late 2009)	Nov 2009	10.6.2	-	10C2234
iMac (21.5-inch, Late 2009)	Oct 2009	10.6.1	10.6.2	10A2155, 10C2234
iMac (27-inch, Late 2009)	Oct 2009	10.6.1	10.6.2	10A2155, 10C2234

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Answer 7

Oct 18, 2014 5:47 PM in response to ThumperSD

look at the attributes for the models shown in this long list, or simply enter what you know it this site's search box and a short list will come up:

http://www.everymac.com/systems/apple/imac/index-imac.html

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Answer 8

Nov 30, 2014 3:44 PM in response to Grant Bennet-Alder

Sorry for the late response, I just returned from Korea. Since I already formatted the disk, Im unable to view the computer's specs. I can start the machine and get to OSX Utilities window but I dont see an option to view info about my mac anywhere... What can I do?

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Answer 9

Dec 1, 2014 6:01 PM in response to ThumperSD

The good news:

This site buys and sells used Macs. Since they needed to determine features based on very little information, they built a serial number decoder. They will decode your Mac's serial number and provide a lot of information about your Mac based on the serial number. No spam will follow.

http://www.appleserialnumberinfo.com

The bad news:

There is no DVD (except possibly the one that "shipped in the box" with your Mac when new) beyond the "Full Retail" 10.6.3 version available from the Apple Online Store. If your Mac cannot boot and install from 10.6.3 Retail, all subsequent purchases or re-downloads are handled by download.

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Answer 10

Dec 1, 2014 6:55 PM in response to ThumperSD

If you use a gray pressed DVD for a specific model Mac that was "shipped in the box" it only contains drivers for that model, and no others.

If you bought a burned Dual-Layer DVD that somebody's cousin made, it may have exactly the right stuff and nothing more, or it could include malware as well.

There are no "Full Retail" DVDs issued by Apple for Mac OS X 10.7 Lion or later.

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Answer 11

Dec 3, 2014 7:55 PM in response to ThumperSD

If it shipped with a system before 10.7, you can order a copy of the version of software that shipped with your Mac for a nominal fee. You need your serial number and call Applecare and be insistent to get to a second-level support person if the "first responders" are not familiar with this. There is a nominal charge, about US$25, and you are likely to get a burned dual-layer DVD.

Or you can go to the Apple Store, sit at the counter in the back and use their Wi-Fi (which is usually pretty fast). If you also want help, you need to make a Genius Bar appointment as well, but that appointment is free.

Did you decode your serial number to find out exactly what Mac you have?

Were you able to look up what version its shipped with?

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