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Level 1

20 points

Unable to connect to public wifi that requires log in

I have an Iphone 4s. Got it last October. It connects to my wifi at home fine. Connects to other home networks and public networks fine too, as long as there is no log in page required for subscription. If there is a log in page required to join a public network, the phone finds the network and I get the connection signal in the top left corner, then it seems to try and open the log in page but it gets hung up there ALL THE TIME. It does this at several different public places now. Restarting, resetting network settings, reset all settings on phone but nothing fixed it. My daughter has a 4s, my wife a 3g. They have no problems connecting when they are in the same public places. I also had no problem when I was using my 3g in theses same places. I have a friend/co-worker who has a 4s, and he has the same problem as I. I have found a way around it, perhaps suggested by someone here? If I turn my phone to airplane mode, then turn my wifi on, it will load the log in page for the public wifi and I can connect. Then turn airplane mode back off and it will stay connected to wifi. This is inconvenient, especially because in several of these public wifi places you have to renew the lease frequently so I have to go through those steps again. Any suggestions or ideas?

iPhone 4S, iOS 5.1.1

Posted on Jul 23, 2012 6:00 AM

22 replies

May 13, 2014 7:07 AM in response to gaberdine mac

Nope. Tried this, the turning-off cellular data, the reset network settings, the allowing pop-ups, etc. Still gettin g blank login screens. Or, no screen and it appears to be connected but can't access the internet. Any other ideas?

xmarc999

Level 1

4 points

Nov 17, 2014 8:29 PM in response to gaberdine mac

This worked for my IPad with IOS 8

Mar 24, 2015 1:38 AM in response to xmarc999

Holy thread resurrection, Batman!

I'm still having this issue (5c, 8.2); turning the cellular data off seems to help - have a similar issue with an Olympus camera app that will only connect to the camera's WiFi with cellular switched off. Is this some sort of design fault?

Jun 1, 2015 5:25 AM in response to chrisnsue

I had the same problem and i end up with this.

Just connet to the wifi and then go to safari and open the login page(insert url) manuall.

There is no need to change any settin.

fprosl

Level 1

8 points

Mar 28, 2016 11:53 PM in response to gaberdine mac

Go into settings> WiFi and tap the little info icon for the network you are trying to join
If you see two slider buttons, these are the cause of your woes
One says "Auto Join" (or similar) - you can leave this ON
The second button is "Auto Login" - you must turn this OFF

THIS WORKED PERFECTLY !! THANK YOU !

Jul 22, 2016 9:50 PM in response to chrisnsue

FYI - anyone still suffering from captive / hotspot wifi login problems

i I had the very same issue and have found a work around that actually works

i joined wifi and logged in on Monday. On Tuesday I reconnected ok, but the Internet connection would not work??? It didn't prompt for re-login despite forgetting the wifi connection, renew lease, reset network connections, turn phone off... and pretty much everything suggested in this post above. my iPad would connect fine but my iPhone was a lost cause for 3 days now.

tonight however I found a fix that actually worked!!! I went into settings-wifi on my workouts nag iPad connection and hit the little "i" on my connection.

from there I could see the IP address etc for the connection Eg. 172.20.1.142 along with subnet mask, router etc etc.

what I did was noted this info down, then went back to my iPhone and did the same. All info was the same except the ip address as you'd expect.

my fix was to then change to a static ip instead of dchp ....only I changed the last digits of the IP address. I set all other info to the same as it was for dchp.

it worked instantly

i understand this issue has been kicking around for several years now... So please let me know if this works for you too! I think I may have found something that actually works for this issue

Temlech

Level 1

4 points

Feb 5, 2017 1:03 PM in response to rtreptow7

Had this issue too. I think turning off pop up blocker in safari works. I just use Chrome for signing in.

Unable to connect to public wifi that requires log in