Citrix Online Launcher - Server identity not trusted

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iNatix Author

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Citrix Online Launcher - Server identity not trusted

I use Mac 10.5.8 and My problem:

app: Citrix Online Launcher

Server identity not trusted

The certificate for the server 'builds.citrixonlinecdn.com' appears invalid.

Connecting to the server could put your confidential information at risk.

- Close

What already done and desn't work:

downloaded and installed certificats to Keychain Access for VeriSign Class 3 Extended Validation SSL CA

Additionally installed citrix reciever, citrix Ica Client, citrix online Plug-in

Tried different browsers

Please, help me to get access to the https://www3.gotomeeting.com/join/

MacBook Pro, Mac OS X (10.5.8)

Posted on Jul 24, 2012 4:23 PM

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Answer 1

Jul 30, 2012 9:49 PM in response to iNatix

I am suffering the same problem and it has cropped up very recently. I am running 10.7.4 and remember doing an update last week. Now whenever I try to join a meeting on gotomeeting,, I get the server identity not trusted pop up.

I am racking my brains on this. Any help would be very much appreciated.

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Answer 2

Aug 1, 2012 8:00 PM in response to iNatix

I solved this issue by getting the gotomeeting v5.1 app for Mac from our admin and placing it in the Applications folder directly. Citrix along with Apple are working on fixing this bug in their next java update.

-Arjun

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