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Corrupt Mountain Lion File @ App Store?

This is the message I'm repeatedly getting from the app store:

We could not complete your purchase

The product distribution file could not be verified. It may be damaged or was not signed.


Note the store is otherwise working correctly.

Mac Pro QuadCore (2009), Mac OS X (10.6.7)

Posted on Jul 25, 2012 6:29 AM

Reply
83 replies

Aug 3, 2012 1:35 PM in response to Heath Didier

I had the same problem trying to download Mountain Lion. But don't delete Virus Barrier X6 - it has nothing to do with the problem. Lots of people use Virus Barrier and there is no problem downloading Mountain Lion. Two days ago I went to one of the Apple Stores in Paris today and one of the technicians there solved the problem. In fact, he was not aware of this problem before attempting to help me. He consulted some sort of problem and solution list that Apple makes available to the technical staff and he located the problem and the solution offered by Apple. Apple is calling this issue an "emerging problem" related to Mountain Lion. The solution, and it worked perfectly, was to open the computer in "Safe Mode", then exit safe mode and restart the computer. We went back into the App Store - attempted to download Mountain Lion ... and it worked perfectly. It was a non-invasive solution that worked. Hope this works for everyone else.

Sep 23, 2012 2:31 AM in response to NoPCZone

I was having a similar problem, but did no have Virus Barrier X6. I tried all different methods of fixing the issue, yet every time I downloaded Mountain Lion installer it would be a small size file that would be corrupt. I was using the American App store, but downloading from Thailand. Yet, when I tried using a VPN to download from the USA the download FINALLY downloaded correctly. So the issue my potentially be a corrupt file on the Apple server internationally. Hope that helps some of you.

Corrupt Mountain Lion File @ App Store?

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