mountain lion redemption password

Got my second code and that does not work either.

What a shame on Apple. Very very disappointed with apple. Maybe they delay, in order to force me to purchase it from the AppStore. Another 20 bugs taken from naive customer. What a shame apple. No Jobs no Apple.

I asked the same question today on this forum and had a reply from Apple. They deleted my post. So be careful what you say.

i recieved my code, yet when i try to redeem on the app store it says my password is invalid

Same issue, made request 48 hours ago. All they've sent me is emails to pay $19.99 to download it. I tried to resubmit but the form errored and said a request had already been submitted for that serial #.

I agree, this process should have been automated. Do they have someone looking at each one of these requests?

Got my third code and it worked a treat. Took 5 hours to load but worth it.

Quite pathetic really on Apple's part. First of all I struggled to even get to up to date program link for non-US user and now waiting for this stupid password to get my pdf unlocked. Hope it works if and when I receive one.

I have gotten this password. It took me 5 hours to download the ML. Everything works well so be just patient. It will come. Good luck everyone.

content code not working when im trying to redeem. why is this happening. will they send me another code? where can i contact them?

Apple Support Contact

1-800-275-2273

Received my password and code yesterday and now using Mountain Lion. Nice one.

Same problem. Waiting 3 days now for the "separate email" password to unlock the pdf. Talked to apple support 3 times. Now waiting for reply from "uptodatesupport@apple.com" that the assistant recommended I contact.