Did not receive mountain lion redemption code

Geez, attacking people because we don't want to spend another $20. Maybe you can buy us our codes for us, if $20 is NOTHING to you!!!!

It's the principle. Apple promised. They can't run a simple rebate program. Makes me wonder about the corporate compentence these days. And, maybe to hold off on that stock purchase.

I'm a very patient person, but I submitted my request last Wednesday and haven't heard a thing. I bought a MacBook Pro on July 1st.

Well, here's update #2...I'm on my second 60 hours and still no word from the "escalated" support issue I called in last week. I did however get a survey form in my inbox to tell Apple just how please I am with my issue not being resolved in over a week. ;-)

I wonder how it is the survey request can find my inbox, but Mountain Lion can not?!?!? Hmm...

Hi everyone.

I called Apple this morning and they told me that the operation should "stop" tonight, so if you do not receive anything today, call them tomorrow to "reload" the demand.

Even if I'm patient I'm a bit disapointed by Apple this time...

Sorry buddy I didn't mean to bring down my wrath on only you. You can throw in Apple and that PlanB guy for my aggrevated post.

So, after what is now 130+ hours. I went to the Apple Store. They were no help as well, basically said try to submit a different receipt. This has been the worst experience I have ever had with Apple. I just want someone to explain to me why I need to submit anything? They have my money, they have the computer SN registered to me and my itunes account, they also have my receipt which I have submitted twice now. I would give blood but I'm not sure where to submit that. For a $20 product, this should really not take hours of my time.

I called around 8:30 this morning and all I was told was that my request showed as pending and that Apple was doing the best they could. I was told to call again in another 3 days if I didn't receive anything. Well, about 7 hours later I received an email with the code. I'm now downloading my copy.

So if it's been more than 72 hrs I must have missed the email somehow? The website doesn't even tell you who to call with the claim number provided in case of an issue!

I made another demand on the website, and I received the code 20 minutes later. 🙂

I finally got mine yesterday morning. All you can do is keep calling AppleCare (800-275-2273) and emailing uptodatesupport.com. I don't think there is a number you can call for the up to date folks.

Put in my two serial numbers on July 26. Still waiting.

I'm in Bangkok,Thailand

I've been waiting for 10 days (240 hrs) now. Still not received the email from Apple yet. I called Apple Thailand today and they said "Cannot do anything, Just keep waiting" ......***!!