Mail upgrade crashes in Mountain Lion

I cannot get Mail to upgrade after ML install?


Suggestions?

Posted on Jul 25, 2012 4:31 PM

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Jul 26, 2012 3:01 PM in response to gregi88

Same here. after installing Mountain Lion Mail sterted up and a dialog box poped up. "Upgrading your Mail database... This might take a few minues". I have been waiting tree hours since then The status bar stopped at around 30%. I rebooted my MacBook Pro and the ssytem picked up from the same status but does nothing. Help please!!

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Jul 27, 2012 11:20 AM in response to MORENATOR

Mail was hung up at "Upgrading your mail database" for me, too. I left it alone while running Software Update and letting that process update some apps. As soon as the update was finished, the Mail upgrade continued right on. Mail opened fine and is working now.

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Jul 27, 2012 3:13 PM in response to edc3244

Apparently, it has to do with the iCloud service...

I was able to resolve it as follows:

Go to Apple (top left) -> Preferences -> iCloud

Make sure the checkmarks are in place for

Mail

Contacts

Calendars & Reminders

others... (if desired)


After I did that, it went through the Mail Database Update in seconds...

Good luck!

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Jul 27, 2012 3:53 PM in response to edc3244

ok... mine is working OK now .... I did kill and than deleted and re-installed several apps that were hanging forever, such as skype as well as chrome and I also re-installed java.... and .... magically things are working now i guess its just patience and blind trust 🙂

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Jul 27, 2012 9:42 PM in response to edc3244

Mine also crashes.

The 1st panel is:

Mail Message Import, then I click on Continue

Then, next panel is:

The Upgrade failed, then again I click on Continue

Then the last panel is:

Your Mail Index has been damaged. To repair it, quit Mail. I click Quit and Mail closes!!!


Another thing is that in Mountain Lion in my Users/MyName/ folders there is no Library folder like I had in Snow Leopard before I upgraded to Mountain Lion. My Applications work fine except Mail!!!

😢

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Jul 27, 2012 9:47 PM in response to edc3244

The Library folder has been hidden, starting in Lion. To access it, in finder, go to Go > Go to folder, and type "~/Library"


Speaking of which, I have fixed the hanging issue!


  1. Force Quit Mail
  2. Open Finder
  3. Go > Go to Folder
  4. Type in "~/Library/Mail/V2/MailData" (no quotes)
  5. There are three files that start with "Envelopes," delete them
  6. Re-open Mail

The upgrade should now proceed normally.

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Mail upgrade crashes in Mountain Lion

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