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Upgraded MacBook Pro (early 2011) and MacBook Air (mid 2011) to ML and noticed 'Shut Down' is slow and takes a while. Noticed this on both systems. Are all Mac's experiencing the same issue ?
MacBook Pro 17-inch 2.3GHz Quad-core Intel Core i7, Mac OS X (10.7.2), IPad 2 64GB Wi-Fi + 3G, R6 6TB RAID
I also use Parallels.
Can you please describe which files we are deleting and why? Is it safe to do it, without affecting Parallels?
I found that yes this issue does stop the slow shut down time - so the issue is definitely with the Parallels files noted. However this fix also stops Parallels from starting, rendering it useless.
Copying the files back and restarting allowed me to boot parallels - but the slow shut down can back also.
Rock + Me + Hard Place
Hope Parallels sort this soon!
IMPORTANT
If Parallels files are deleted (as mentioned in the steps above), you can't use Parallels until you install Parallels again. But system 'Shut Down' takes just one second. I opened a support ticket with Parallels - ticket Parallels # 1429038. If Parallels is required for your day-to-day use, please wait until we hear back from Parallels.
duke.fleed - Please see IMPORTANT note above.
Thanks. I tried it and it solves the shutdown problem.
I need parallels, so I have to put those files back, but for me it was important to know that the OS installation was not corrupted. So, Apple deserves my apologies for the critics :)
I too have reported the problem to Parallels. Fingers crossed they sort this soon!
I just received a response from Parallels:
Thank you for contacting Parallels Technical Support.
I understand that when you try to shutdown Mac it is taking long time and after uninstalling Parallels Desktop it takes only few seconds to shutdown.
Please provide us with the following information in order for us to understand the issue better:
1. May I know from when you are facing this issue?
Have you performed any upgrades or updates?
2. Please let me know how much Memory and CPU have you assigned to Virtual Machine?
To check this please launch Parallels Desktop click on Virtual Machine tab on the top Mac bar => Configure => General tab and check the memory and the CPU.
If it is above the recommended range then please assign it to the recommended range and check with the issue.
Why we are suggesting this because assign more than the recommended range to the Virtual Machine might slow down the performance of the Mac because Mac is the Host, Parallels and Windows are installed on Mac so Mac requires more memory.
3. Please launch Parallels Desktop => click on Help tab on the top Mac bar => Report a problem => Send report => provide me the problem report ID.
In the meantime please uninstall and reinstall Parallels Desktop and check with the issue.
Please click on the below mentioned link to download Parallels Desktop 7:-
http://www.parallels.com/products/desktop/download/dr/
Once it is downloaded please open the DMG file and click on Uninstall and restart the Mac.
Now please open the same DMG file and click on Install.
Now please check with the issue and let us know the status of the issue.
Awaiting your reply.
I know I had the latest and greatest version of Parallels before deleting the files. But I wanted to give a shot and uninstalled and reinstalled Parallels. Works ok now. Without Parallels MBP took one second to 'Shut Down'. Now it takes three seconds. That is ok.
Anybody else tried uninstalling and reinstalling Parallels ?
Will uninstalling and reinstalling Parallels affect / remove the Virtual Machine that is already installed in Parallels?
I just want to point out that I still have a 13-20 (vs 3 seconds on Lion) second shutdown and I do not have Parallels. May make sense to keep the generic issue still open.
No, Uninstall will not remove VMs. Note down where the VMs are in your system. After reinstalling add the VM back. Please post back if issue is fixed for you.
Uninstalling and reinstalling parallels solved the issue for je!
Thank you very much
uninstalling and reinstalling parallels makes no difference for me. 😟
Thanks for the Parallels feedback as it helped me fix my shutdown time, but it was only part of it. I found this post on MacRumors and it was something I did after uninstalling Parallels because I was still experiencing 30+ second shutdowns even after an uninstall, SMC reset, and a PRAM reset.
Maybe this will help those of you that are not in the Parallels boat:
http://forums.macrumors.com/showthread.php?t=908457
The Terminal commands I followed where:
sudo chown root:admin /
sudo kextcache -system-prelinked-kernel
sudo kextcache -system-caches
Hopefully Parallels will fix this soon!
Yeah the problem is back as I've done a complete uninstall and reinstall, hopefully this is sorted out soon.
Hi,
same problem here. I identified the process "prl_disp_service" causing the delay in shutdown. When I quit that process in Activity Monitor, my Mac (retina MBP) shuts down immediately.
Reported the problem already to Parallels, they are working on it.
See also: http://kb.parallels.com/en/114488
'Shut Down' is sloooooooow
