Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Shut Down' is sloooooooow

Upgraded MacBook Pro (early 2011) and MacBook Air (mid 2011) to ML and noticed 'Shut Down' is slow and takes a while. Noticed this on both systems. Are all Mac's experiencing the same issue ?

MacBook Pro 17-inch 2.3GHz Quad-core Intel Core i7, Mac OS X (10.7.2), IPad 2 64GB Wi-Fi + 3G, R6 6TB RAID

Posted on Jul 25, 2012 4:49 PM

Reply
75 replies

Aug 12, 2012 3:26 PM in response to leebros

I had the same issue, I cleaned up the LaunchDaemons folder, uninstalled and installed again parallels with the latest version and the problem persisted. I did a modification to the following file:


/Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist


Look at the <key>ExitTimeOut</key>, I reduced the value of <integer>150</integer> to <integer>10</integer>.


I restarted the OS, and after the next boot the shutdown was normally (~1-2 seconds).


I hope this help you.

Aug 13, 2012 7:11 AM in response to ALV-AR-O

I'd tried your recommendation of "I reduced the value of <integer>150</integer> to <integer>10</integer>."


It works only one time, which is the time when I shut down my MBA after making this change.

Subsequence shut downs are still slow (15-20secs), though i felt that it is not as long as before (30-50secs) the change was made.


However, my last shut down was back to the very slow state.


Having said the above, changing the integer from 150 to 10 in the .plist file didn't seem to have caused any problem to my Parallel Desktops. Meaning, I can still run PD as per normal.

Aug 14, 2012 4:16 PM in response to Chakravarthy Cuddapah

My shutdown time has increased on my 2011 MBAir from about 3 seconds to between 12 and 15 seconds.


For what it's worth, in my case, it's caused by several launch daemons from Carbon Copy Cloner. Actually, I think it's caused by Mountain Lion, but I can temporarily stop the shutdown delay by deleting all of these launch daemons; however, as soon as I restore them, the shutdown delay returns.


I had no problems in Lion, so I put this on Apple's shoulders, not CCC.

Aug 16, 2012 6:20 AM in response to ryeguy_24

Seems this thread has been hijacked by you parrallel users. I also do not use parralels. Not only has my shutdown gone from 8 seconds to 25, but my start up from off to opening a web page have gone from 45 seconds to 1:30. I've checked all the popular remedies, but no dice. Not sure what to do, as I dont think the update for ML will address this. My boot and shutdown are scary close to my work PC (thinkpad piece of garbage)

Aug 16, 2012 7:04 AM in response to apple bytes77

@Apple Bytes77


Try the Terminal fix "system-prelinked-kernel" trick posted by TEVillegas (page 2 of this forum) and do an SMC / PRAM reset. I had slow shut down and this solved the problem for me on both Snow Leopard and Lion installs.


The Terminal commands I followed where:

sudo chown root:admin /

sudo kextcache -system-prelinked-kernel

sudo kextcache -system-caches


Unfortunately I am now one of the "Parallels Hijackers" so I'm waiting for a fix from Parallels 😟


Good luck

Aug 16, 2012 8:05 AM in response to Chakravarthy Cuddapah

Here's another story and another fix: I have two, mid2011, MacBook Airs (an 11" and a 13"). With the change to Mtn. Lion, my shutdown times went from 2-3 seconds to 12-15 seconds.


When I examined my system log during the shutdown process, I noticed that a couple of different background apps related to printing to a Canon Advanced ImageRunner copier were trying to shut down. I had completely forgotten that I had installed printing and faxing software a year ago in an experiment. This high-end machine is used by my workgroup at the college I work for and and I also have access to three different laser printers. As it turned out, I didn't ever print to this copy machine. Also, this software is of the the type where I don't get automatic update notifications. And, the software was out of date.


To make a long story short, I used FindAnyFile (my favorite search software) to locate all the Canon software on my two computers (I don't use any other Canon products) and then I deleted it. Problem solved. Since doing this, my shutdown times are now back in the 2-3 second range.


What was particularly odd about this was that my system log was showing the shutdown process was finishing in about one second when the actual time for the screen to go black was 12-15 seconds. In hindsight it seems apparent that the system was trying to shutdown the two Canon background apps but that they weren't quitting like they should.


While I doubt that many users have Canon ImageRunner software installed, perhaps examine your system logs for apps (particularly backgroup apps) that are being quit in the shutdown sequence. Then, do some investigating as to the source of these backgroud apps and whether the software sources are Mtn. Lion compatible.


You can examine your system log by using the Console app in your Utilities folder (which is in your Applications folder). To focus on the shutdown process, change your system clock to show seconds. Do a shutdown while noting the exact time (with seconds) when you do the actual shutdown. (There's another more sophisticated way to accomplish this, but this works if you aren't familiar with Console.) When you shutdown, have Console open and click the box to reopen windows when you reboot. Wait a minute so that the shutdown time is significantly different from the bootup time. Then, reboot. Console will open again and begin examining the system log at the time you shutdown.

Aug 16, 2012 8:17 AM in response to softwater

Thanks for the advice softwater,


but that didn't actually solve my problem. I tried those Terminal commands, but the shut down was still slow as before (40-50 sec).

The process "prl_disp_service" works normal, I have no issues when working with my Mac. It just slows down the shutdown, and I don't know why. Just quitting it in activity monitor helps in my case... waiting for an update of Parallels.

Aug 23, 2012 9:31 AM in response to Kaostheory7

Hey Kaostheory7,


No worries, understand, though some day someone needs to explain why you would want to run Windows on a Mac. Isnt it the point have having an apple to get away from PC Windows? I digress, that is another thread i'm sure. Anyway, I have tried the terminal listed, and unless I did it incorrectly (1st time terminal user), it did not seem to work. Anymore ideas are welcome. I may have to hope the update fixes this, as I do not want to vist a strore to see the G bar

Aug 23, 2012 10:49 AM in response to apple bytes77

Hi apple bytes77


I'm a web designer so its a professional hazard. I only use windoze for IE testing websites. It's one of the benefits of the mac. One machine capable of running all the multiple operating systems i need to test my stuff on. It spends 90% of its time the way Steve intended tho :) I do so hate windows!


If that didn't work you can dump the caches folder. I can't remember the exact process as I have set one up a dated Automator action that dumps mine every two weeks but if you google it there are lots of places telling how to do it.


Most of the forums on this also point to third party extensions slowing the os down. I've not tested 10.8.1 which was just released yet but I'm hoping that may help.


Watch this space :)

'Shut Down' is sloooooooow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.