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Webex client is crashing after upgrading from Lion to Mountain Lion. Uninstalled and reinstalled but no go. Anyone else having the same problem?
MacBook Air, OS X Mountain Lion
I've been able to use WebEx OK on Mountain Lion. FWIW. Make sure you have a recent (64 bit) version.
You could try deleting ~/Library/Application Support/WebEx folder which will clean out the (myriad) old versions that WebEx keeps around, and then reinstalling.
I have tried removing WebEx64.plugin. Also tried removing all cache, deinstall app and all the tips here - http://blogs.webex.com/webex_interactions/2011/09/webex-and-mac-os-x-107-lion-wh at-you-need-to-know.html
Has not helped.
I have the same problem. Although I notice I only see the crashing when I'm using my company's VPN and am going thru an HTTP proxy. Otherwise, outside of the VPN, it works fine.
I'm having the same issue. Using Chrome, when trying to launch it I get the message "WebEx64 General Plugin Container has crashed." I've tried reinstalling but it doesn't help. As a workaround, I am having to launch webex from inside a Windows VM. I noticed this immediately after upgrading to Mountain Lion.
I am experiencing the same issue-anyone have a good link to the 64-bit download?
You can download from here - https://meetings.webex.com/collabs/#/support/downloads but it has not helped me.
I removed everything under the following 2 directories before resinstall. Did not help.
/Users/<username>/Library/Application Support/Webx Folder
/Users/<username>/Library/Internet Plug-Ins/WebEx64.plugin
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Just taked to WebEx support. Was told that the current platform does not fully support Mountain Lion. They are working on an upgrade, he didn't know how long until it's pushed out. He gave me a possible fix that seems to be working. I use firefox. He had me go to PREFERENCES -- Then the ADVANCED tab -- then how firefox connectes to the internet SETTINGS -- He said to switch it to NO PROXY settings. He said that would hopefully do the trick. Before I did that, my webex meeting was crashing all the time (since I installed Mountain Lion) since then, it hasn't crashed yet (knock on wood). I believe the same fix will work for other browsers as well. That said, I'm not too tech sophisticated, just wanted to pass on something that seems to work for me.
ding ding ding. Solved my problem. Disable proxies, restart browser. I am using Chrome.
-Removing the proxy settings on Safari fixed it and Firefox is set to use system settings.
I experience the crashes while on VPN. Not on VPN, there's no issue on Mountain Lion.
Good call riteshraja.
DISABLE PROXIES and you should be good to go. That is under Apple System Preferences>Network>Proxies. This is how you do it for Safari.
I almost uninstalled Lion so that I could still do my meetings, but now all is good.
Same problem here -though nothing to do with Webex but hoping you can help anyway- just downloaded Mountain Lion and it knocks out my VPN every couple of seconds. Internet works fine if I disconnect the VPN but I need the VPN. Any suggestions? Tried the Preferences>Network>Proxies but could not find an option for 'No Proxies' HELP!! Lost without my VPN!!
For those that are having problems with VPN (like myself), I found a reasonable workaround. Turn off VPN, then start webex. After webex is running, turn your VPN back on. It seems the crashing happens as part of the webex startup. after that, webex works fine in VPN.
John,
This looks like a pitch for a product. Are you connected with FuzeBox? It looks like it. If so, please identify your relationship with the company before you post. It would be great to keep such forums to solve user issues rather than make it a pitch for a particular product.
Thanks!
Webex crashing
