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Just installed mountain lion and now my imac is in constant reboot loop. Any ideas?

Just installed mountain lion and now my imac is in constant reboot loop. Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Jul 25, 2012 10:16 PM

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22 replies

Jul 27, 2012 7:58 PM in response to Cdth

I think we all might be dealing with different issues with the reboot. I know for my issue mountain lion never actually gets installed. It goes realy quickly through the first art of the installation and then hit the reboot and thats when I get the boot loop. I am glad though that others have found a solution, but I for one know I have nerv had trend miro on my mac 😟 so I am still looking for the answer.

Jul 28, 2012 12:39 AM in response to wheth4400

I think it should be a driver problem beacause according to the problem report the kernel panic happens when loading some IO-Drivers. The bad news is, sometimes it says something about apple.HDA and now something with Bluetooth:


Interval Since Last Panic Report: 2553 sec

Panics Since Last Report: 5

Anonymous UUID: 2D198E30-A62E-447B-A52D-A1A5D3511C5B



Sat Jul 28 09:24:24 2012

panic(cpu 2 caller 0xffffff8003cb7b95): Kernel trap at 0xffffff7f85b1b383, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8000002020, CR3: 0x0000000006587000, CR4: 0x00000000000206e0

RAX: 0xffffff8004260001, RBX: 0xffffff800fede600, RCX: 0x0000000001000000, RDX: 0xffffff800e64a680

RSP: 0xffffff807f433df0, RBP: 0xffffff807f433df0, RSI: 0xffffff800e648b00, RDI: 0xffffff800fede600

R8: 0x000000000000000d, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0xffffff800fede600, R13: 0xffffff800ff2f400, R14: 0xffffff800e648b00, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0xffffff7f85b1b383, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8000002020, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff807f433a90 : 0xffffff8003c1d5f6

0xffffff807f433b00 : 0xffffff8003cb7b95

0xffffff807f433cd0 : 0xffffff8003cce4ad

0xffffff807f433cf0 : 0xffffff7f85b1b383

0xffffff807f433df0 : 0xffffff7f85b1b298

0xffffff807f433e40 : 0xffffff7f85b1dbc8

0xffffff807f433e60 : 0xffffff80040315fb

0xffffff807f433ea0 : 0xffffff800403111e

0xffffff807f433f30 : 0xffffff800402d0b0

0xffffff807f433f70 : 0xffffff8004031c79

0xffffff807f433fb0 : 0xffffff8003cb2677

Kernel Extensions in backtrace:

com.apple.iokit.AppleProfileFamily(41.4)[4BC9C97F-3E13-2C3B-BEC1-6F543CD58C77]@ 0xffffff7f85b19000->0xffffff7f85b64fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f842b6000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

12A269



Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide: 0x0000000003a00000

Kernel text base: 0xffffff8003c00000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 37403491648

last loaded kext at 36036380332: com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8 (addr 0xffffff7f84f73000, size 12288)

loaded kexts:

com.Cycling74.driver.Soundflower 1.6.2

com.sns.driver.SnsiSCSI 4.1

com.sns.driver.SNSArchitectureModel 1.1

com.Logitech.Control Center.HID Driver 3.3.0

com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelPenrynProfile 17.1

com.apple.driver.AppleIntelNehalemProfile 11.1

com.apple.driver.AppleIntelMeromProfile 19.1

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleMuxControl 3.2.6

com.apple.driver.AppleIntelHDGraphics 8.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.0.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.GeForce 8.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleUSBTCKeyEventDriver 235.4

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.0

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.driver.AirPort.Brcm4331 600.15.20

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AppleUSBUHCI 5.1.5

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.2

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOSCSIParallelFamily 2.5.1

com.apple.iokit.AppleProfileFamily 41.4

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMC 3.1.3d11

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)

Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 0 incoming serial ports

Network Service: AirPort, AirPort, en1

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: Hitachi HTS545032B9SA02, 320,07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3


Im on a MacBook Pro, bought September 2010. Everything except audio and accelerated graphics is fine in save mode but this is getting terribly annoying.

Jul 28, 2012 11:18 AM in response to suffix90

I am glad to hear that the clean install worked for you! I wish I was as fortunate. I have decided just to leave lion on their until Apple can get this fixed. It doesn't make nay sense at all to me why a clean install did not work for me. As there should be no applications ot mess with the install, or any other kind of conflict. The worst part is, that mountain lion installed without a hitch on my 2011 macbook pro 17.

Feb 19, 2013 7:38 AM in response to Cdth

I can confirm that this was also the case with my iMac here...


The issue is documented and acknowledged by Trend Micro, and here is the link:

http://oit.ncsu.edu/antivirus/upgrading-to-os-x-to-108-mountain-lion-with-trend- micro-security-for-os-x


They describe different solutions including a removal procedure, that works from the terminal on the recovery partition.


A word of caution

When using the terminal based removal procedure, Trend Micro have not considered that you might need to remove their application from the recovery partition terminal, when they put your regular system partition into an eternal reboot loop. Thus you need to know what the commands do. You will need to cd into to your system partition in /Volumes and execute all the

rm -rf -R

commands without the starting forward slash. Also you do not need to sudo.

Just installed mountain lion and now my imac is in constant reboot loop. Any ideas?

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