Apple Event: May 7th at 7 am PT
this is something new to Mountain Lion
I am building a simple smart mailbox that is supposed to show the messages from a sub-folder from my Exchange account
when you set-it up, you can select the folder:
when you review the smart mail-box the folder is not selected... it's like it's not storing it
MacBook Air, OS X Mountain Lion
Not sure I understand what you're doing to make it work using iCloud.
I created a smart mailbox called "SEARCH" and set it up to look for email from a particular address in one of my Exchange subfolders. This used to work just fine but now when I do this, the smart mailbox will not retain the Exchange subfolder selection and defaults to "no mailbox selected." By comparison, I can do this same thing with a subfolder in my Gmail and it works no problem. So, I'm not sure how iCloud helps short of moving my Exchange subfolder content there.
Open to ideas and suggestions.
Thanks!
Hello,
The smart mailbox select the emails from a particular address in my exchange account (i.e. address XXX). Once I have read the email, I move it to another mailbox "read mail from XXX".
The rule in my smart mailbox is "the message is not in the mailbox 'read mail from XXX' "
If I have this mailbox "read mail from XXX" in exchange account, the smart mailbox doesn't work, and the selection defaults to "no mailbox selected", but if I have this mailbox (which is included in the rule) in my iCloud account, the smart maibox works fine.
Has anyone every resolved this?
I am amazed this is still not fixed. We even reported this at Cisco many months ago and still broken. For all things Apple does good it is amazing that they don;t fix these simple issuse.
It just works!
At least that's what they told me.
It's been 9 months, three grand, and none of my issues have been fixed, like the retina graphics glitches or the mail.app issues.
Now I know what they meant by "think different". You kind of have to.
Cisco has an open case with Apple on this issue but no resolution date. [389427] Smart Mailboxes with MS Exchange Broken in Mountain Lion
I am having this problem as well. Need to have it resolved. Not having this fixed greatly influences my productivity. Please fix it Apple!
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
I've also submitted this as a bug, # 14984958. It's still broken on Mail 6.6 (1510) OS X 10.8.5.
I have a not so intelligent work around for this that may help others. My problem is the same: My work uses outlook exchange, I have folders on my exchange account andI have rules that filters incoming mail into these folders. I'd like to have Smart Mailboxes pick things out of these folders (the ones on the exchange account).
For example, I have a folder on my exchange account called 'Announcements' and I want a Smart Mailbox to show all unread mail in that folder.
Create a Smart Mailbox that looks for mail NOT in the Inbox and then add the rules that would normally result in the mail ending up in the folder.
Go figure, that works.
Actually, I just got a way for this to work but it requires playing around with *.plist files:
http://caffiendfrog.blogspot.com/2014/02/getting-apple-mails-smart-mailboxes-to. html
Smart Mailboxes not working with Exchange folders?
