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Mountain Lion installation failed

I've got a late 2007 iMac. I downloaded Mountain lion and the installer began, but then abrubtly quit with the message "Installation Failed". It mentioned there was a disk failure and that I should run the disk utility. I ran verify disk and it failed, so I then ran Repair disk and it also failed with the following error message:


Incorrect number of file hard links

Bad hard link creation date

(It should be 3273005659 instead of 3314922810)

Hard link record has data extents (id = 33147751)

Error: Disk Utility can't repair this disk...disk, and restore your backed-up files


Now any time I reboot the installers appears like it is going to start, but immediately pops up the message "There was a problem installing Mac OS X. Try reinstalling." Its an endless cycle.


Any ideas on how to fix this? If it is going to require reformatting the drive, is there any way to copy all my existing files off onto an external hard drive?


Any help would be much appreciated!!

imac, Mac OS X (10.5.2)

Posted on Jul 26, 2012 5:07 AM

Reply
103 replies

Jul 26, 2012 5:17 AM in response to jbwhitehurst

Sounds like your hard drive may be experiencing failure. If your iMac came with recovery CDs you may want to run the hardware diagnostics on it. If you don't have those CDs, I'd recommend taking it to an Apple store to have them run a hard drive test. IMO, you will need to replace that hard drive. Data recovery can be iffy on a drive with hardware issues, but not impossible.

Jul 26, 2012 11:14 AM in response to jerikofox

Okay, I googled and googled and ended up doing this with my (still working) MacBook Pro:

http://osxdaily.com/2011/08/08/lion-recovery-disk-assistant-tool-makes-external- lion-boot-recovery-drives/


I succeeded to start up my iMac and then tried to do disk repair for my HD. I ended up with red warnings telling me that my HD cannot be repaired and must be erased. I kept on praying the ghost of Steve Jobs to make sure my Time Machine clone would be unharmed. Before erasing I decided just give it a try and clicked one more time the repair button. And suddenly I got all green and disk was successfully repaired. Just to be sure I did that one more time and then scanned the HD. Still all green.


Now I'm trying to upgrade to Mountain Lion once again...

Jul 26, 2012 12:07 PM in response to jerikofox

I'm starting to be pretty sure that the root of all evil is the ML-upgrade file. I repair my HD, all fine, I try to install ML, it fails, I repair my HD again... I've jumped these hoops quite a few times now and no matter how many times I repair my HD I'm unable to install ML. But now I'm able to use my iMac (with Lion) again and I guess that's good enough for today. I guess next I'll try to download ML again and see if this file was corrupted.

Jul 26, 2012 9:34 PM in response to jbwhitehurst

+1 Same problem after about 5 minutes of install on my '11 MBP 13" and then you start hearing the hard drive and then the installer complains there is a problem. No hard drive problems experienced prior to ML install. Should have waitied but was real excited. Now I have to wait and figure out how to fix this problem. Only if the new iMac was out, I could just buy that, restore from time machine, and be good to go while figuring out the MBP issue later.

Mountain Lion installation failed

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