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Mountain Lion installation failed

I've got a late 2007 iMac. I downloaded Mountain lion and the installer began, but then abrubtly quit with the message "Installation Failed". It mentioned there was a disk failure and that I should run the disk utility. I ran verify disk and it failed, so I then ran Repair disk and it also failed with the following error message:


Incorrect number of file hard links

Bad hard link creation date

(It should be 3273005659 instead of 3314922810)

Hard link record has data extents (id = 33147751)

Error: Disk Utility can't repair this disk...disk, and restore your backed-up files


Now any time I reboot the installers appears like it is going to start, but immediately pops up the message "There was a problem installing Mac OS X. Try reinstalling." Its an endless cycle.


Any ideas on how to fix this? If it is going to require reformatting the drive, is there any way to copy all my existing files off onto an external hard drive?


Any help would be much appreciated!!

imac, Mac OS X (10.5.2)

Posted on Jul 26, 2012 5:07 AM

Reply
103 replies

Jul 26, 2012 10:41 PM in response to jbwhitehurst

Same issue.


I couldn't get back to Lion. Had a spare hard drive and used that to restore my backup, then restored the time capsule backup on to my Macbook Pro. Now I'm back on track but don't have Mountain Lion yet.


Ugh!


I'm going to give the PRAM reset a shot maybe this weekend. I spent enough time trying to get my Macbook to boot again after Mountain Lion installation messed it all up.

Jul 27, 2012 4:45 AM in response to MatchCafe

So you're saying all of our hard drives have gone sour simultaneously?


Well, in my case, I had the same error as the screenshot DrFreeman2 posted. I have since reformatted the Mac OS partition on my hard drive and then restored from time machine.


And then I re-ran disk utilities. Everything was fine. I fixed some permissions that were broken, but the disk itself was all green. No issues found.


So this has to be a ML specific bug. I hope Apple is working on this.

Jul 27, 2012 4:57 AM in response to ss1776

My computer does not allow me to reformat the drive. Apple Genius is not really helpful either as they are booked in London (UK) until 31st of July!


I am trying the instructions here to create a separate ML installation drive and see whether I can install it that way!


http://reviews.cnet.com/8301-13727_7-57479690-263/how-to-create-an-os-x-10.8-mou ntain-lion-install-drive/

Jul 27, 2012 6:49 AM in response to DrFreeman2

having same issue. disk repair says to format and reinstall. i can get into ML but once I start loading apps, especially iCloud apps like mail, calendar, contacts, it just freezes. in activity monitor there are tasks com.apple.(something-something) that run with high memory usage, like over a gig of memory being used. brings the whole machine to a standstill. have to restart the machine every time it slows down so i can back up my files to an external.

Jul 27, 2012 7:59 AM in response to jbwhitehurst

I had the same HDD error installing Mt. Lion onto a late 2009 Mac Mini.

Went on to Disk Util and did a Verify and the HDD came out fine.

Re-installed Mt. Lion and it hit the same issue.


Took out my old Snow Leopard Disk and rebooted it from CD (thank God for CDROM !!!) and ran Disk Util from this old OS and did a Verify. This time it found lots of errors and suggested Repair option.


Repair failed as well.


I'm doing an Erase and re-install. This is getting to be quite a painful installation.


Strange that the newer Disk Verify cannot pick up any errors. Why?

Jul 27, 2012 8:09 AM in response to jbwhitehurst

I had the same problem. Attempted to install ML numerous times, and every time it failed, telling me that my hard drive was damaged. Each time, I was able to somehow eventually get back to Lion. When I run Disk Ulitity from Lion, I receive no error messages. Apple Support told me to take the computer to a service centre and get the hard drive replaced. Given that I have witnessed no problems until now with the hard drive, and that Lion reports no errors, I'm skeptical that there is a hard drive problem.

Mountain Lion installation failed

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