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How to buy snow leopard currently?

Hi,


i wanted to update an old leopard mac (which is supported) to mountain lion now that it is out.

Turns out snow leopard cant be bought in the mac store anymore and telephone support says it should be bought at retail sellers.

However i phoned three retailers and none have them in stock anymore.


Is there still a way to buy a Snow Leopard Licence directly or buy a full licence for Montain Lion from Apple?

Posted on Jul 26, 2012 7:35 AM

Reply
61 replies

Sep 10, 2012 7:41 PM in response to Martisch

I called 1 800 MY APPLE and ordered snow leopard for $19.99. A few computer prompts to say what I wanted, and after a few minutes waiting for a representative I was able to order. Unlike when I had problem with my iTunes account, the representative actually listened to me and assisted me based on my needs. Thanks Apple. And thanks for the information thread. It was very helpful.

Sep 16, 2012 2:41 AM in response to iValu

This won't particularly help you but maybe add weight to your gripe. This problem comes up daily and the replies (sometimes from myself) are pretty much the same.


Apple needs to understand there are Apple users OUTSIDE of the USA. They neither want, nor should need, to call New York when they have an international directory to guide people to their national Apple contact number.


Snow Leopard is virtually extinct yet is a necessary requirement for many people in the process of upgrading to Mountain Lion (especially now Lion is almost extinct too). It is a ridiculous situation and something which is of no credit to what is usually a very professional organisation.


I spent half an hour this morning filtering through all manner of links looking for somewhere official to make these points to. I'm still looking!

Sep 16, 2012 3:33 AM in response to roam

Thanks Roan (My ever reliable Aussie!)


< Off topic > Do you know, the other day I found an answer to one of my very first communities questions ... and it was from you; back in 2008.


Do you think it is worth writing to Apple? This has been a running sore for months and I cannot believe they are unaware.


Regards,


71. (76, next week, ha ha!)

Sep 16, 2012 4:09 AM in response to iValu

iValu wrote:


Do any of you know, if this applies to tele sales outside US+CAN? I'm in Sweden and need this upgrade, preferably for $20 not $90(on amazon).


Start here for worldwide contact nos.

http://support.apple.com/kb/HE57


0771 199 519 in Sweden. Be sure to ask for a sales representative.

I understand UK users have been able to obtain it this way (c. £14) so expect around €20.

Sep 16, 2012 5:11 AM in response to noondaywitch

Then I do wish they would formally announce it, noondaywitch; why the reticence?


It's good that people like yourself are able to feerret out such detail but it should be part of the service. Clear, unambiguous instructions. To obtain Snow Leopard ... go to your national Apple service number and order by phone.


All I can imagine is that they are on commission from the American phone company.

Sep 19, 2012 8:43 AM in response to noondaywitch

I tried contacting Apple via their listed UK support number - it turned into and endless loop talking to an automated assistant.

However, if you're in the UK, use this number: 0871 508 4400. It goes straight through to Apple UK Sales, so I've just bought Snow Leopard for £14. Result!
Hope this helps anyone else in the UK who needs to get hold of a copy.

How to buy snow leopard currently?

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