iPhone disabled connect to iTunes

i have connected my phone to the computer and nothing. phone still reads disabled connect to iTunes. frustrated!!!!!!!!!!!!!!!!!!!!!!!!!

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iPhone 4

Posted on Jul 26, 2012 9:00 AM

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Posted on Sep 4, 2017 1:39 PM

On my iPhone 5 screen all there is "iPhone is disabled, connect to iTunes". I tried connecting to iTunes but on iTunes it says cannot connect to your iPhone because it is not unlocked. Someone please help!! :/

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Sep 4, 2017 1:39 PM in response to dfmcallister

On my iPhone 5 screen all there is "iPhone is disabled, connect to iTunes". I tried connecting to iTunes but on iTunes it says cannot connect to your iPhone because it is not unlocked. Someone please help!! :/

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Dec 26, 2012 10:41 AM in response to NYC JaTT

Well my daughter locked up phone pretty good! "Disabled Connect to Itunes" so I did but it was only giving me the option to restore. I tried right clicking and then backing up and it still did not let me enter the password. Then I decided to see if it would let me Sync it, WOOHOO it worked. All my text messages starting coming in and it was allowing me to re-enter my password. So your hint did help some, it certainly got me on the right path. Thank you!

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Mar 14, 2015 9:27 AM in response to dfmcallister

@Atta.900

@ggb4043


This will erase the device and its passcode.

  1. Disconnect all cables from your device.
  2. Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
  3. Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
  4. Continue holding the Home button until you see the Connect to iTunes screen.User uploaded file
  5. If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
  6. Click OK. Then restore the device.

If your device doesn't go into recovery mode, try steps 1–4 again.

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Mar 6, 2015 10:24 PM in response to NYC JaTT

My iPhone 6 is saying iPhone Disabled Connect to iTunes.


Before this i have never connected to iTunes and now i just have Contacts back up on iCloud.


My kids tried several attempts and it came into this situation. I definitely remember password.


Please help me else i will be loosing lot of my data which is very important to my work.

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Jul 12, 2017 7:44 AM in response to dfmcallister

I just had this problem. There is no chance to recover anything which you didn't back up on itunes. Today 12th of July 2017 i contacted apple customer service. The only way to use my iphone again is first to erase all its content. So your finger prints as password before can't even help to disable the phone. So for mothers who might have small kids playing their iphone, be careful. You might locked out and never have the chance until today to access your data specially photos if you had your iphone in flight mode. No iclouds back up for it either. I hope Apple should improve in this case if it is really the owner who was locked out anyway.

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Sep 17, 2012 6:56 PM in response to dfmcallister

Well, my iPhone 4S got fixed by itself after about 5 hours being disabled. A "friend" was trying to break into it. Here's what I did. I connected it to the iTunes computer I always connect it to. My only option was to restore it, but I had not backed it up for months, so I decided to at least copy my pictures. I was using iPhone Browser to copy all my pictures (about 10.5GB) so I left it alone and went to watch TV while copying. When I came back to my computer to check the copy progress I checked my iPhone as well and the DISABLED message was gone and I was able to login again! 🙂 YEAH! So I guess it's just a matter of time, from the moment it got locked till' it was good again was about 5 hours. Anyone with the same experience please confirm so we know what the fix is. Thanks!

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iPhone disabled connect to iTunes

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