Credit Karma app crashes after all troubleshooting steps

Question

darylprater Author

Level 1

0 points

Credit Karma app crashes after all troubleshooting steps

I got the Credit Karma app a few days ago on my iPhone 4S and it's never worked for me. As soon as I log in it crashes

I did all the troubleshooting steps

- have the lastest iOS version

- turned phone off and on

- deleted app and reinstalled it

- restored iPhone as a new phone

When I restored my phone as new I downloaded it again, and it still crashed.

The same app works on my brothers phone, he has a 4S too

Anyone know what the problem could be?

iPhone 4S, iOS 5.1.1

Posted on Jul 26, 2012 9:44 AM

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Answer 1

Aug 2, 2012 11:58 AM in response to darylprater

Me too, I just cannot get it to work! Never happened before!!!!!

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Answer 2

runboo

Level 1

9 points

Aug 15, 2012 5:52 PM in response to williamaiweilun

Hi! I work at CK and can assure you that we're aware of this issue. We're currently working on a fix for it. Thanks for your feedback!

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Answer 3

Aug 15, 2012 7:53 PM in response to runboo

Thanks, can't wait to get my report on iPhone.

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Answer 4

darylprater Author

Level 1

0 points

Aug 23, 2012 1:08 PM in response to runboo

It works now after the last update. I love this app!

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Answer 5

runboo

Level 1

9 points

Aug 23, 2012 3:33 PM in response to darylprater

Awesome! Glad you like it!

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Answer 6

Faceful

Level 1

0 points

Dec 22, 2012 11:04 AM in response to darylprater

I have the same problem, it worked fine for me before I upgraded to 6.0.1 now it crashes right after it starts

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Answer 7

goodred2

Level 1

0 points

Sep 2, 2015 6:30 PM in response to darylprater

I am now having the exact same problem. iPhone 6+ iOS 8.4 CK version 2.4App opens and crashes immediately. I've tried deleting it from phone deleting it from iTunes account on laptop and redownloading. Same results. Any assistance please

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