You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mouse cursor disappears.

I tried with closing flash apps/websites, restarted iMac, updated to newest flash plugin but still using for example Photoshop, afer a few minutes cursors turns invisible.
I searched in forum for OSX Lion and there this problem was mentioned several times. Does it mean that it was NOT SOLVED?

iMac, OS X Mountain Lion

Posted on Jul 26, 2012 2:28 PM

Reply
501 replies

Feb 9, 2013 6:07 PM in response to fotohuta

OK I have read every post in this thread.

I use my Mac heavily all day in PS and LR and never had an issue at all. I was, however, using a Wacom tablet exclusively.


When I replaced my work machine with a new iMac I took the old (reliable) mini (2012) home.

I use it at home with a mouse. Not a tablet.

I immediately started losing the cursor. At first I thought it was the funky old MS mouse I was using but nooo, the brand new wireless magic mouse exhibited the same behavior.


The cursor can disappear almost at any time but usually (for me) disappears when the machine is idle for some time. I do switch resolutions from a connected big screen TV on occasion but even when mirroring is off and the resoltion is set properly for the display the problem occurs.


I never lose the cursor on my new iMac when using the tablet. I can't say I would if I used a mouse but the fact is that the phenomena has ONLY appeared when I have connected a mouse (wireless or corded) to the machine.

Feb 15, 2013 3:06 AM in response to fotohuta

Read this whole thread. Tried everything suggested, nothing worked.


I have a Wacom tablet + iMac i7 27'' late 2011 w. Mountain Lion + Photoshop = disappearing cursor issues.

I am about to pull out my hair, this issue is really annoying. I am an artist using photoshop ALOT. I often change cursors from brushes to stamps to pens etc, maybe every 20-30 seconds (or more rapidly). This issue seems to be occuring when I change betweeen cursors.


And NO.. this is not a PS issue as I have seen this also in other software that depend a lot on changing the cursor appearance fequently.


I have found a temp fix by going into Mission Control and switch back real quickly, that seems to fix it but I have to do it almost 2-3 times a minute while working so it is really just a very annoying workaround!


$4600 worth of hardware, $1000 worth of software and it's virtually USELESS! Apple can't keep ignoring this.

Feb 25, 2013 7:58 AM in response to fotohuta

I, by chance found another way to find my lost cursor. I used to Cmd-tab, release, Cmd-tab, to get it back. I find that I can do the same by tapping on the Finder, and then back to Photoshop.


Curiously, I have the problem only in Photoshop CS6 and Painter 12. Safari, and other apps, no problem.


My config:


Mac Pro early 2009, 10.7.5

5870 graphic card

Feb 26, 2013 11:01 PM in response to Michael Paine

Sorry, but every "solution" posted here is superstition.

A mystical combination of keystrokes, trackpad swipes and tummy rubs is not going to solve a very real problem. I expect that the problem will disappear at some time for most people and it will be because some conflicting hardware/software combination no longer exists because of updates or obsolesence. Whatever it is, it seems most likely that it will dispappear without us ever knowing why.

Feb 27, 2013 2:27 AM in response to shnyhd

Exactly. However, it is taking a long time for me. In 2011 I bought my new iMac with Lion, then I updated to Mountain Lion, and still the cursor disappears about ten times a day, accompanied by a shiver of the contents of the window to the right, then to the left as the cursor returns after I have pressed Escape. If I am not looking at the the screen at the time I merrily type away with nothing happening. Also, the cursor skits about the screen, way off to the left or right, sometimes when I just touch the Magic Mouse, and I have to scroll back. This disrupts graphics programs hugely. With the very many reports of problems over the years I think Apple should have said something by now, even if it is just "get lost!".

Mar 4, 2013 3:01 AM in response to fotohuta

I just had this problem happen for the first time. Just downloaded (but not installed) silverlight. I was just opening finder, to run the installer from the DMG file and i couldnt find the mouse pointer.


So i started cmd+tabbing to close each program down one by one. and when i closed Safari down, guess what, i found my pointer.


cmon apple, making shiny, overpriced equipment alone doesnt cut it.


what happened to 'it just works'? did that die with steve jobs?

Mouse cursor disappears.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.