Mouse cursor disappears.

I talked with a friend that its company collaborates and works with apple and adobe.

He said that the worst parts of the problems were fixed (in last years/updates) - they were much worse - and they both call "fixed" this what we face.

He suggests me that, a maybe solution, was to update manually the video card driver Nvidia, but I have an iMac with ATI(AMD) video card and it is impossibile to do that.

If someone have a Nvidia Video card could upgrade their video driver card to do a test if the problem will be solved.

I personally lost any hope to see this problem fixed, they lost 1 year (maybe more) to study how change icons and graphics on iOS 7 -_- ...and doesn't found 1 hour to read this post or find a solution for professional users!!!

Same problem, not linked to any particular software, hardware, etc. Unlike some others, I found the solution in setting the cursor size one notch above normal. I am guessing that if the cursor disappears again, I will solve the problem by returning to the normal size. With a 27" screen, having a bigger cursor is no big deal. I realize that this is not a very satisfactory fix, but at least it enables me to work!

I've tried setting the cursor size larger which at first appeared to fix the problem, but the problem came back. Regarding replacing the video card, that's something I've thought about doing to see if that will fix this, but the cost is what's stopping me. This "Third party software conflict" post is annoying when something like that is posted without anything to back it up. As I posted awhile back, since my problem is specifically with Photoshop, I did a complete fresh install of Mountain Lion and only installed Photoshop (PS install from the original install disk - no Migration Assistant). That did not take care of the problem and pretty much eliminates anything pointing at third-party issues with the exception of anything Adobe related.

Greg Malone wrote:

Yep. Me too. You have to imagine that users at Apple see it all the time too. Apple has slipped a long way... and not just for this relatively small (but annoying) issue.

I doubt it. I never see it.

Some developers, like Adobe, roll their own user interface instead of using the built-in routines. I can imagine that might cause problems all over.

Disapears on new iMac too 😟

My iMac 8.1 (2008) 4gb ram running PS cs6, Mountain Lion, with Wacom intuos 4, the mouse cursor kept disapearing and I thought it was down to the processor not being able to handle 10.8 & CS6. It never happened with 10.7

So I bought a new iMac 27" i7 with 32gb and the mouse cursor is still disapearing, and im running photoshop CC.

IMO it has to be the OS 10.8

Dang, There goes my hope that updating to the Creative Cloud would solve this problem.

My only hope now appears to be a fix in 10.9

Anyone here have a dev version of 10.9 to see if the issue persists there?

I've had Macs for over 20 years now. I can't believe I am beginning to consider leaving the Mac behind. But my bread and butter is completely tied up in Photoshop, and this is messing with my productivity.

It is most definitely NOT a third party issue as my Macs only have Apple and Adobe software on them. I have no use for anything else in my workflow and I don't play games. I like having things simple on my computers.

Here's to hoping 10.9 solves this major issue.

Is anyone able to check whether this issue is fixed with the beta of 10.8.5 thats available for developers? I assumed this would be fixed in Photoshop CC but if not this is even more serious than I thought...

I know this issues ***** and I certainly wish it would get fixed. However I feel I need to point out to everyone that says it isn't a third party issue that Adobe is in fact a third part. As far as I know Apple hasn't purchased Adobe yet, so that means everyone that is having problems while using Photoshop, that it could just as easily be an Adobe bug as an Apple bug.

I would agree with you except for several things.

One, it is happening on Safari and Mail as well. Second, it is happening when staring up in Safe Boot. It is also happening to people who do not have Photoshop installed on their computer.

While the could be some other culprit, it is highly unlikely that this isn't an Apple OS X issue.

CT, you keep posting that same statement. You must not be reading the thread.

One, it is happening on Safari and Mail as well. Second, it is happening when staring up in Safe Boot. It is also happening to people who do not have Photoshop installed on their computer.

It is highly unlikely that it is a third party issue. So, please let it go. Be helpful or don't bother.

I never had this problem with Photoshop,

for twenty plus years.

Only the day I upgraded to OSX 10.8 (from10.6) did the disappearing cursor problem begin.

Also, I notice when I attach Illustrator files in mail, there is no icon to show the attachment.

The attachment goes through, but it is invisible to me on my document.

My productivity has plummeted after upgrading to 10.8. If you are on 10.6, DO NOT UPGRADE your OSX

till this is fixed.

The mouse locks into a moving zooming or function like that. you should check the latest updates for ps and all the plugins. mountain lion should be updated too. you may have a hiding aplication you don't see in your aplications folder but may be on at the background. try downloading a app that lets you see all your computers processes. If possible in the app then make it clean all the small apllications outside your aplication folder you should try a free app loadables

Thanks for the advice, but it doesn't solve this problem. Everything on my Mac has been updated to the latest releases. There are no running processes that I can't account for or open applications besides the ones afflicted with the issue.

Many of us having this problem have run through every step we can think of to fix the issue. Having had Macs for twenty years, and being a former Apple Tech (before there was ever a Genius Bar), I have gone through more possible solutions than I can list. Nothing has fixed it. Even a clean install with on Photoshop installed didn't help. While you might think that make it a photoshop issue, it doesn't explain the same behavior in Safari and Mail.

Anyone here have a dev version of 10.9 to see if the issue persists there?

Is anyone able to check whether this issue is fixed with the beta of 10.8.5

Anyone knowing the answer regarding any not yet publicly released software will not be able to share it or they'd violate their NDA, so don't expect any answers to your and jonathan57's questions.

I had this problem months ago with a Macbook Pro and so joined this discussion (my tip about the 3 finger swipe). However it went away for no obvious reason. It was mainly a problem with Mail. I dont use Photoshop.

Anyway, I was just reading a review of changes between Lion and Mountain Lion and it was pointed out that the smooth scrolling feature had changed. It occurred to me that this might be linked to the disappearing cursor problem. As I no longer have this problem I cannot test it. Here is a link with a tip for disabling smooth scrolling

http://hints.macworld.com/article.php?story=20120726122633912

The ML/Lion comparison is here:

http://arstechnica.com/apple/2012/08/the-10-features-removed-from-mountain-lion- that-we-miss-the-most/