Mouse cursor disappears.

I tried with closing flash apps/websites, restarted iMac, updated to newest flash plugin but still using for example Photoshop, afer a few minutes cursors turns invisible.
I searched in forum for OSX Lion and there this problem was mentioned several times. Does it mean that it was NOT SOLVED?

iMac, OS X Mountain Lion

Posted on Jul 26, 2012 2:28 PM

Reply
501 replies

Nov 14, 2012 6:58 AM in response to CT

I have experienced the same mouse disappearing issue with my mother's computer, I checked the mouse battery and it was 100% but when I decided to check the Keyboard battery % I found that it was down to 14% though there were no keyboard issues that I was aware of. Could this be related to the mouse issue? I changed the batteries on the wireless keyboard and so far, fingers crossed, there has not been a further recurrance with the mouse, but time will tell.

Dec 8, 2012 7:47 PM in response to fotohuta

Please fix this apple! It is obviously a bug in Mountain Lion,

Affecting cursor display in Photoshop 5,5 with Wacom 4, tried every kind of clean install of software, preferences, Mac OS clean install, font conflicts. It has been months Apple. Fix your dodgy operating system! I know it is boring seeing everyone say, "yeah, my computer does it too," but that is why I am bothering to write this: to push this bug fix up Apple's list of priorities, as suggested by the Adobe forum employee contacts there.

Dec 12, 2012 4:36 PM in response to lazzaros

Hi Lazzaros.

Nobody is going to post a solution - it has been months. The only way is to get Apple to fix it is perhaps by sheer weight of numbers - we must make them hear that a lot of people are having this problem. So they will fix it sooner. Sorry if it's boring, but how else can we solve it?


I just upgraded my softare to the latest Adobe CS6 and the problem is maybe worse now.

Dec 13, 2012 2:51 AM in response to fotohuta

Hi AndyHook

If it is by how many people post theyr problem and that number will ring a bell to apple, then i can understad you and your right. But you know that when you stumb upon a problem like this (and its usualy when you working on a project or a client) time is an issue, so the time you have to find a solution or an answer is limited.Especially when you have to look in hundreds of sites and links and to reed tons of pages in each one.

i thought that in apple's site, someone would answer to our broblems (someone from apple).

Dec 13, 2012 11:13 AM in response to fotohuta

Ok guys, I believe I have a solution!!!!

I posted about my problem months ago hope someone here could find out but finally got sick of it can call Apple support. this seems to have solved my issue in photohop 5.1 running on my 27" imac. hope it works for you all too. The Apple tech was great by the way!!


first restart your computer in safe mode:

restart the computer and when you hear the chime, hold SHIFT until you see the apple icon.


launch the program that you're experiencing the problem with and try it. in my case it was Photoshop in th brush mode. It worked for me in the safe mode so we figured it was related to something else besides Mountain Lion and Photoshop.


Next restart the computer and once it's up, go to System preferences / User & Group then click the lock to unlock it. then go to to Login item. here do not just click on the BOB but click on the NAME of the item and click minus on anything that may be problematic. start with things you don't know if you don't want to remove everything. I removed Dropbox, Google Drive, VMFusion, a fe Adobe items and left only mail and calendar alone.


retart the computer and lauched Photoshop and Voila! tested out the brush tool and it was golden.


good luck you guys!

Dec 13, 2012 3:58 PM in response to lazzaros

Lazzoros,


The reason people post repeatedly about the problem is, among other things, to contribute whatever evidence they may have of their individual experience so as to establish the parameters of the issue. For example, is it just with one version of the OS, one person's computer, just with Photoshop or Adobe products? It is potentiallly usefully information. It is also worthwile to see how widespread the problem is. And finally, it's a discussion board set up for this issue, so people are free to, you know, discuss it!


Frankly, at this point, you are the one wasting people's time, because your repeated complaints about what other people are posting are off topic.

Dec 15, 2012 8:20 AM in response to fotohuta

I was having horrible issues with my mouse cursor disappearing. Eventually I determined that it was almost certainly related to the Flash player while playing videos full screen in Safari.


I was resigned to live with the issue until either Apple or Adobe figured things out.


One change I recently made really improved my situation was adjusting the size of my mouse pointer in the accessibility settings. I had my pointer a bit larger than normal and when I reset it back to the normal size the cursor still disappeared but less often than before and it tended to return with less effort.

Dec 23, 2012 4:02 PM in response to seegoer

seegoer wrote:


I would be very interested to know if anyone here did not use Migration Assistant.


I installed Mountain Lion after erasing my entire internal HD, to make certain that no corruption remained. Migration Assistent was not used. I had no mouse cursor disappearing problem for three months, and after that the cursor disappears every hour or so, the screen shivers slightly to the left, and I have to press Escape to get it back.


Apple's wireless mouse has had disconnection problems for years, with thousands of words on the subject here and elsewhere, and many reports to Feedback, but no fix by Apple. "It just works", "Out of the box", etc !! What a laugh!

Jan 2, 2013 3:38 AM in response to fotohuta

This made my work impossibile, the worst OS of my experience.


This is not a solution but the only way to reduce continuous mouse disappearing for me, when I paint and work with Photoshop, is to hide the dock (cmd+alt+D).

It's not a miracle, but the minor harm.


I can't understand really the problem because it appears totaly randomly!!



Please do something...and do it fast!

iPhone, iPad, iGadgets business make you forget how to realize a great os for professional users!


PS: the mouse disappearing, making fault some photoshop plugins that cmd+tab solution causes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mouse cursor disappears.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.