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Cannot sign into Messages on Mountain Lion OSX

Keep getting "The server encountered an error processing registration. Please try again later." My password is correct and I've tried turning my iphone off and on as well as my Mac. I'm using my apple ID (same I use for app store, iTunes, everything I can think of). Everything else has synced totally fine; I can use reminders/notes/etc. on both my Mac and iPhone. Been working on trying to figure this out for about 2 hours now.

Messages-OTHER, OS X Mountain Lion

Posted on Jul 26, 2012 7:51 PM

Reply
77 replies

Aug 10, 2012 1:15 PM in response to judysali

Hi,


This tread is about trying to get Messages to start up for the First time.

This requires that you enter An Apple ID.


After that Messages will pick up on previous AIM and Jabber logins that are listed in System Preferences > Mail, Contacts and Calendars.


This is issues with a Jabber ID is a different issue.

You would do better to ask the question in your own thread.



User uploaded file
9:15 PM Friday; August 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 10, 2012 1:28 PM in response to MouldySquid

Hi,


I am not sure at this stage as we have tried most things that cover most of the reasons that this does not work.


Some ISP DNs servers have issues reaching the Ppple Servers used for iMessages so we add Public DNS servers which seem to do a better job.


Some people seem to have issues with the IMAgent so we try Killing the process and relaunching Messages

If that does not work we delete the .plist for IMAgent and restart.


If that does not work we try a Safe Boot as this does seem to sort a few things out.


I would also try a PRAM reset.

Shut down the computer.

Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.

User uploaded file


This is similar to using Safe Boot and may "Clear" some memory part that Safe Boot does not.



User uploaded file
9:28 PM Friday; August 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 10, 2012 2:00 PM in response to MouldySquid

HI,


One thing.

Currently iMessages sent to the iPhone Number will not Sync to the Apple ID on the Messages app on your computer.


This is reported coming with iOS 6

User uploaded file
10:00 PM Friday; August 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 10, 2012 2:06 PM in response to MouldySquid

Hi,


Can you create a New Mac User Account and then set up Messages there with the same Apple ID and see if the results are different ?




User uploaded file
10:06 PM Friday; August 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 10, 2012 2:12 PM in response to MouldySquid

Understood.



User uploaded file
10:12 PM Friday; August 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 11, 2012 6:13 AM in response to Ralph-Johns-UK

Ralph you're always so helpful and I'm hoping you have some more ideas...


- I know my password for my apple ID is correct

- I did the activity monitor trick

- I did the .plist delete trick

- I did the PRAM reboot

- I have public DNS servers inputted


I've tried everything and nothing seems to work. I had a similar problem originally with the beta and that was solved by copying some files (I think they were .plists) from another profile on the same computer. I no longer have the second profile on this computer. Please help!!!

Aug 11, 2012 12:09 PM in response to pandry

HI,


In Mountain Lion Messages replaces iChat.


The App is iChat with iMessages (from iOS) bolted on.

The first time you start it up you are asked for an Apple ID and this gets put in to Messages Menu > Preferences> Accounts


Any iChat account you had before should also now be gathered up and add to that list

If they were Enabled in iChat (Or Messages Beta in Lion) then they will be now.


If you had no iChat Accounts before there should still be one other option in the list for the Bonjour Account (everyone gets this).


By Default this app has the icon in the DOCK

User uploaded file
Uploaded with Skitch!


It looks similar to iChat's but has the second, white Speech Bubble as well with the three dots.



User uploaded file
8:09 PM Saturday; August 11, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 11, 2012 12:13 PM in response to stika

Hi stika,


Have you tried creating a new Mac User account and seeing if Messages will set up properly there ?





User uploaded file
8:13 PM Saturday; August 11, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Cannot sign into Messages on Mountain Lion OSX

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