Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages - An internal Messages error occurred.

When starting messages app in Mountain Lion 10.8, keep getting the following message:


"An internal Messages error occurred."


"There was a problem with Messages. You need to quit and open Messages again."



I quit, and keeping getting the same message. I force quit, still get the same message. Haven't yet rebooted (4 users currently logged in).


Any ideas???


Thanks,


Louie

Posted on Jul 27, 2012 12:50 PM

Reply
Question marked as Best reply

Posted on Jul 27, 2012 1:06 PM

Oh well... a reboot resolved it. 😐

30 replies

Sep 3, 2012 1:34 PM in response to KamanleoDickson

Not at all, but with Messages installed on the dock, right clicking on my MBP running Mountain Lion 10.8.1, the options presented don't include "My Status." Maybe you are running a different version of OS X?


I see this:


New Message

Options -> Remove From Dock / Show in Finder / Open at Login / Assign to: All Desktops / This Desktop / None


Show Recents

Open


Perhaps I am overlooking something obvious?


Thanks,


James

Nov 30, 2012 12:23 PM in response to cyberjunkyfreak

The problem came back today; haven't seen it in a while so I had hopes that 10.8.2 had fixed it, but apparently not.


The good news is that the trick from the other forum of locating imagent in Activity Monitor and quitting that worked perfectly. Quit it, it'll relaunch atuomatically, then Messages will launch fine.


Tha'ts two for two… I'm calling it a solution 😉 A crap one obviously, but at least it works.


I just spent the last 20 minutes trying to figure out how to write an applescript to kill the imagent process but failed. If anyone out there knows how to do this, this'd be a handy thing to keep in the dock for just such occasions.


cheers

-Joseph

Sep 6, 2014 3:47 PM in response to jlinaschke

Hi guys, Sorry to fire up an old thread.


Im having the same issue, I have reinstalled mountain lion. Ran a repair disk permissions, repair disk via target disk mode, rebuilt the directory using diskwarrior, tested on a blank admin account (same issue, so it must be at the root level rather then user level), and replaced all the .plist files relating to iMessage and iChat etc with ones from my Mac Air that works. I also dont have that IMAgent running in activity monitor said earlier to kill but that is on my Mac Air...wondering if it hasnt got something to do with that?? But short of formatting and dragging my stuff back on without using migration assistant or time machine is there anything else i can try?

Messages - An internal Messages error occurred.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.