iPod displays a folder icon with an exclamation point

I've tried everything on the website about this problem but it won't work. My ipod mini is fully charged, but everytime I turn it on, there's the apple logo and then the folder with the exclamation point. I updated to last version of January, but I don't know if it updated it ON the iPod. Help!!!!!

Windows Windows 2000

Posted on Mar 23, 2006 7:00 AM

22 replies

MaitreTiffo Author

Level 1

8 points

Mar 23, 2006 8:32 PM in response to --JB--

I did try everything... Problem is not solved.

Mar 25, 2006 1:18 PM in response to MaitreTiffo

dude i know what your going through since the same exact thing happened to me... except I wasn't allowed to restore my iPod because it say... FIRMWARE UPDATE FAILURE. DISK WRITE ERROR. i need help!!

Mar 25, 2006 2:42 PM in response to Mitch 751

You saved my ipod! That diagnostics test did the trick! I tried everything for 4 hours off of the support website and nothing would work. Thank you so much!

Chu101

Level 1

0 points

Mar 25, 2006 4:54 PM in response to MaitreTiffo

are u kidding me. all the links here lead to the same place. and dont tell me how to solve it. flipping my hold button back and forth isn't doing anythign for the problem.

Chu101

Level 1

0 points

Mar 25, 2006 5:59 PM in response to MaitreTiffo

from your insightful response. you.

Mitch 751

Level 6

11,644 points

Mar 25, 2006 6:12 PM in response to atseagirl18

I am glad to hear about it. Credit to a original poster "thinktwice" - the idea of diagnostics test came from him

Chu101

Level 1

0 points

Mar 25, 2006 6:21 PM in response to MaitreTiffo

my bad it was actually
"i know what your going through" - linaluu

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iPod displays a folder icon with an exclamation point