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Mail can't connect to the account

I have 2 mail accounts that Mail does not accept the password for.


I get the message frequently 'Mail can't connect to the account xxxx


I have changed the password but still can't directly connect via Mail.


I changed password in the Mail preferences to correct password.


I can open a browser app and go to the website for the email ISP and logon using the same password I would use to access the email accounts in question.


Why does Mail constantly give this error message?


This has been extremely frustrating.


I have had all the email from the 2 accounts redirected to a third email account that is having no problem with Mail. I still want to access those 2 accounts directly from my Mac and through Mail app.


Is this a Keychain issue? How to fix this one?


HELP!

Mail-OTHER, OS X Mountain Lion

Posted on Jul 28, 2012 5:46 PM

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Question marked as Best reply

Posted on Aug 8, 2012 5:03 PM

I have the same problem. I used mail app for both yahoo and gmail. Gmail is working fine, but mail keeps poping up "Mail can't connect to the account Yahoo!" When it pops up, my password is right there. All I do is click okay then it connects again. What's the problem?


Please help.

40 replies

Jun 10, 2013 2:38 PM in response to UrbanDinosaur

UrbanDinosaur wrote:


Surely having spent more than £2000 on a new imac , Apple should sort it out. Maybe Yahoo and Apple should spend some of their billions on getting the job done!. So annoyed....cant download email - resorting to looking at the browser.

Apple are not responsible for any poor or incompatable coding in Yahoo, G-Mail, Hotmail etc. Try Yahoo's feedback page.


Cheers


Pete

Jun 18, 2013 8:38 PM in response to rwheaton2

Hi,


i have had the same problem with both yahoo accounts I have and it seems that it will periodically just stop recognizing your Yaho! password. I found an article that suggested to only use alpha-numeric passwords in iOS, but I recall reading something about that also for Macs.

In any case, changing the Yahoo! Password to only alpha-numeric got it fixed....for now. However, my other account's password is not just alpha-numeric....go figure...

Aug 15, 2013 4:41 AM in response to petermac87

The comment made by petermac87 is incorrect and inappropriate. My settings had been working fine for months and I received e-mail via Microsoft and Gmail with no problem. I did not 'untick the right boxes' as was suggested. My assumption is that the change was made due to Apple's incessant attempts to have iCloud take over settings without the expressed permission of the user. I find that practice almost as annoying as that of people who presume to find fault with the experiences of others. Both are tedious at best.

Aug 15, 2013 6:08 AM in response to Csound1

In reply to Csound1: Okay, I agree that iCloud didn't change the settings, leave that out of the picture. However, I didn't uncheck the box to use Microsoft e-mail and neither did Microsoft, and I find it annoying that someone steps in from out of the blue and says that it was my fault that it somehow became unchecked. And with that, I'd like to end this discussion.

Aug 15, 2013 6:14 AM in response to phialv

phialv wrote:


In reply to Csound1: Okay, I agree that iCloud didn't change the settings, leave that out of the picture. However, I didn't uncheck the box to use Microsoft e-mail and neither did Microsoft, and I find it annoying that someone steps in from out of the blue and says that it was my fault that it somehow became unchecked. And with that, I'd like to end this discussion.

Ending the discussion is not part of your remit, all you can do is not participate in it.


I did not state anything about you 'unchecking' anything although clearly you do not know how iCloud works, leading you to imagine abilities (and faults) that it does not have.


You posted erroneous information, I corrected it for you.

Sep 14, 2013 11:01 PM in response to rwheaton2

To petermac87 & Csound1


I got the same problems on Mountain Lion , 10.8.5 , with all of my mail accounts.

I finally solved it by going setup directly inside system preferences -> Mail , contacts, calendars, as mentioned above.


So the problems is the Application Mail, the setting procedure is badly made. Responsables: Apple official Mac Os X developer, Just admit the truth, That's all.





Btw I'm forced to reply in my third language English to this thread caused by some twisted fan boys persisted phenomenal replies.

Mail can't connect to the account

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