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How to reset apple Id security questions

I've been trying to download apps and it's been a while since I purchased one. Today I finally wanted to purchase an app but I forgot the answer to my security questions please help me reset my security questions...

iPhone 4S, iOS 5.1.1, Your help is greatly Appreciated!

Posted on Jul 29, 2012 9:46 PM

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Posted on Jul 30, 2012 12:07 AM

James ~ Welcome to the Support Communities. Before posting your question it's worth searching the Communities — here's an Apple tutorial:


Apple Support Communities: Searching


...But since you've already posted, look in the More LIke This section to the right of your post.


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89 replies

Oct 19, 2013 2:15 PM in response to moheb4030

If you have a rescue email address on your account then use the steps half-way down this page : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699

Dec 18, 2013 11:39 AM in response to MyLasVegasVIPcom

this is really helpfull and everything but its just a ball ache, all i want to do is rent a movie and this just makes it rediculous, never before have i had to do this and my security questiond were set up when i was about 10 which was a long time ago. To be quite honest with you Apple are **** and i cant be bothered with them anymore, i find myself frequently asking myself why i didnt get a Samsung which are clearly better value for money and would probably make it simpler to purchase items on their store.


sorry about that, rant over.


<Edited by Host>

Dec 31, 2013 12:47 AM in response to aimee10

The link will only show if you have a rescue email address on your account, it won't show if you only have alternate email addresses on your account. You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

How to reset apple Id security questions

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