How to reset apple Id security questions

I've been trying to download apps and it's been a while since I purchased one. Today I finally wanted to purchase an app but I forgot the answer to my security questions please help me reset my security questions...

iPhone 4S, iOS 5.1.1, Your help is greatly Appreciated!

Posted on Jul 29, 2012 9:46 PM

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89 replies

Jan 21, 2014 12:00 AM in response to mohamed zeineldin

If you aren't receiving the reset email to your rescue email address, and you've checked the spam folder on that account as well as the inbox and tried clicking the link again, then you will need to contact iTunes Support / Apple in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699

Mar 29, 2014 1:26 AM in response to hasi8888

The reset link will only be on your account if you have a rescue email address on it - if you don't already have then you won't be able to add one until you can answer your questions.


What country are you in ? In a number of countries Support will call you - if you are in a country where you need to make the call then you will either need to add credit to your phone, or use a land-line


Contacting Apple about account security : http://support.apple.com/kb/HT5699

Jan 2, 2015 11:40 PM in response to haleyledwell12

If you aren't getting the reset link then you don't have a rescue email address on your account (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html


When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

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How to reset apple Id security questions

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