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popole77 Author

Level 1

0 points

Since the upgrade, my computer is crashing all the time

Hello everybody,

I did the mountain lion upgrade a few days ago, and since then, I have a few crashes a day.

Does anyone suffer from the same issue? How do I resolve this?

Never had this issue before, and now it seems that It's something that will not solve itself..

What happens is that all of a sudden, I am getting a black screen, and everything is shut down.

Then I'm getting a gray screen saying that there was an error and that my computer is restarting.

Like I said, it happens now a few times a day.

VERY ANNOYING!!

Any ideas?

Thanks for your help guys!!

macbook oro, Mac OS X (10.6.3)

Posted on Jul 30, 2012 2:36 AM

123 replies

popole77 Author

Level 1

0 points

Aug 21, 2012 9:23 AM in response to socheesome

Unfortunately, I don't have any good news.

I had to do 4 clean installs.

Everytime, I Install less and less softwares.

This time, I installed nothing.

And I'm waiting.. I have a feeling that I'll see the panic attacks soon.

Anyways, I am really frustrated.

I guess that I don't have any choice but to take it to a technician,

My guess that there is something that causes issues over the graphics..

That's where I am right now.. If there will be any changes, I'll update.

Aug 22, 2012 3:02 AM in response to popole77

We are into the same situation once KP a day.

For sure the panic is related to Graphic switch/drivers things.

I sent to applestore for HW check and they gave me back unchanged: is not HW problem.

Today I'm trying to work without wify (but is just a silly attempt).

Tomorrow I'll call Apple support for sw issue.

I'll update you

putnik

Level 4

1,179 points

Aug 22, 2012 7:17 AM in response to popole77

Starting in Safe Mode should also prevent unnecessary third party apps from starting. But if you're still having problems, I would suggest making tests on the hard disk, by starting from the Recovery disk and running Disk Utility from there. You can run Repair Disk and Repair Permissions.

Also to repair the User Level Permissions (ACL's) is a slightly different process. It may be worth a try.

There are some other things you can do, such as changing partition sizes and then putting them back to where they were, which I understand makes the disk GPT refresh itself.

This may wipe the disk, so be sure you have backup on an external first.

Aug 22, 2012 9:43 AM in response to putnik

Thanks putnik but I started (2 weeks ago) from scratch, I formatted the HD and erased any part of it.

I also re-created the unique user of my MBP, now the status is better but not acceptable.

I tend to check the disk and permission quite often using Onyx or disk utility.

This case is related to some strange interaction on the drivers and extensions, only these component can have impact on the kernel.

cheers

putnik

Level 4

1,179 points

Aug 22, 2012 12:02 PM in response to socheesome

I'm just brain storming here😕 You've obviously tried most everything. That's why I was looking at the disk itself, indexing etc, hence the re-partitioning idea. Then there is the possiblity of hardware problems. Maybe to run some standard hardware tests from these instructions:

Hardware tests:

http://support.apple.com/kb/PH11342

Did you try Safe Mode:

http://support.apple.com/kb/HT1455

Aug 23, 2012 2:03 AM in response to putnik

AI beg your pardon for my rude answer... I'm a little bit frustrated.

I sent MBP to apple for hw test and they tested for a week without success.

I changed the RAM, but the problem did not disappeared.

I'm thinking on your assertion regarding disk, I replaced it a year ago but does not seems related to the issue.

I have done some diskcheck (in the middle of 2 KP) and fixed some issues also booting from an external USb disk. But the problems are still there.

I'll follow your suggestions regarding Safe mode and HW tests and I'll let you know and if I'm not able to solve them I'll try a new HD

I'll let you know.

Thanks again.

popole77 Author

Level 1

0 points

Aug 28, 2012 12:09 PM in response to socheesome

Just a quick update on my status.

Had a few days without any crashes, but then again, I didn't install any applications. ( almost )

I started installing just a few, one by one, and then waited to see what happens.

Today I installed chrome, which was one of the applications that I suspected that causes crashes.

Indeed, just now I had my first crash since the last installation.

I will stop using chrome and see if I have the crashes again.

will update here again later

popole77 Author

Level 1

0 points

Sep 3, 2012 4:27 AM in response to popole77

OK..

I need help now.

There are no crashes now.

If I start use softwares such as chrome, it will start crash again, What am I to do next?

Any ideas?

Does it mean that it's a software issue? hardware issue? Does someone know?

Thanks for any help!

popole77 Author

Level 1

0 points

Sep 3, 2012 4:28 AM in response to socheesome

Hey..

Can I get an update on you status?

Thanks

putnik

Level 4

1,179 points

Sep 3, 2012 5:26 AM in response to popole77

Chrome has it's own version of Flash built in and may be out of date. It is now 11.4.402.265 for Safari. I would stop using Chrome and make sure you have the latest Flash installed.

popole77 Author

Level 1

0 points

Sep 3, 2012 5:44 AM in response to putnik

I was talking more generally.

I stopped using chrome, and since there are no crashes. but.. what am i supposed to do from now on? to stop using all those applications? until when? forever? have you ever had such an experience?

I have a macbook pro but since i cannot install anything on it, it's like having a laptop from the 80's.