1 2 3 Previous Next 123 Replies Latest reply: Sep 4, 2012 3:47 PM by SteveKir Branched to a new discussion.
popole77 Level 1 Level 1 (0 points)

Hello everybody,

I did the mountain lion upgrade a few days ago, and since then, I have a few crashes a day.

Does anyone suffer from the same issue? How do I resolve this?

Never had this issue before, and now it seems that It's something that will not solve itself..

What happens is that all of a sudden, I am getting a black screen, and everything is shut down.

Then I'm getting a gray screen saying that there was an error and that my computer is restarting.

 

Like I said, it happens now a few times a day.

VERY ANNOYING!!

 

Any ideas?

Thanks for your help guys!!


macbook oro, Mac OS X (10.6.3)
  • 1. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    It may be an incompatible piece of thrid party software that opens up via your login items.

     

    firast thing I would do is to go to your login items via the user/accounts section in system preferences and remove them all. then restart and see what happens.

     

    you should then also creat a new user account and see what happens....

     

    Let me know hat hapopens and we will take it from there

  • 2. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    Hey Ivan,

    Thank you so much for your quick reply!! it's much appriciated.

     

    I've removed all the login items from my user and restarted.

    Now I'll wait to see if there are any crashes.

     

    If the crashes will remain, I'll create a new user, and followup again.

    I'll keep you updated.

     

    Thanks again!

  • 3. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    No problem, lets hope it solves the issue.

  • 4. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    ok, just had another crash so I guess that the issue is not resolved yet.

    I will now create a different user, restart and log through the new user.

    I will wait and see if it resolves the issue.

     

    Will update as I move along.

    Thanks for the help!

  • 5. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    Okay so we know it is none of the login items.

     

    try the user profile - let me know what happens.

     

    next step will be pram and smc reset.

  • 6. Re: Since the upgrade, my computer is crashing all the time
    thomas_r. Level 7 Level 7 (27,985 points)

    When you say you're having crashes, what specifically do you mean?  Are you having kernel panics (where a screen tells you in multiple languages that you have to restart)?  If so, the kernel panic log can help diagnose the problem if you post it here.

     

    Also, see Understanding upgrade nightmares for some possible causes and fixes.

  • 7. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    Okay Thomas I see what you are doing now!

     

    good post though....

  • 8. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    I guess that I'm having kernel panics.

    cause i'm getting this screen you've mentioned.

    Is there a different way to approcach this, then to change user?

    As it's a time consuming task to change everything for a new user, only to discover that it didn't solve the issue.

     

    What are you suggesting?

    Thanks for all the help!

  • 9. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    oh no you dont have to change user you could just set up a new user account to test if it crashes.

     

    Thomas has been around a while and may be able to advise on Kernal Crashes better than I

  • 10. Re: Since the upgrade, my computer is crashing all the time
    Ivan Clarke1 Level 2 Level 2 (315 points)

    do you have any external hardware plugged in to the mac? if so what?

  • 11. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    nope.

    There is no external hardware connected.

  • 12. Re: Since the upgrade, my computer is crashing all the time
    thomas_r. Level 7 Level 7 (27,985 points)

    Kernel panics are generally caused by a badly corrupt system, bad third-party software or a hardware issue.  If you're having kernel panics right after an upgrade, and the machine was functioning fine beforehand, hardware is unlikely (though not impossible).

     

    If you post the kernel panic log, it will contain information that can help identify what third-party software you have installed that may be involved.  If third-party software ends up not being the cause, reinstalling the system might help, but we'll cross that bridge when we come to it.

  • 13. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    Interval Since Last Panic Report:  14986 sec

    Panics Since Last Report:          2

    Anonymous UUID:                    638C45D9-265E-40E5-AC6A-71BE03D70146

     

     

    Mon Jul 30 12:22:14 2012

    panic(cpu 0 caller 0xffffff7f91413c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80b0155000 0x0a5480a2, D0, P2/4

    Backtrace (CPU 0), Frame : Return Address

    0xffffff808c4cb7e0 : 0xffffff8010c1d5f6

    0xffffff808c4cb850 : 0xffffff7f91413c85

    0xffffff808c4cb8e0 : 0xffffff7f9150d5b7

    0xffffff808c4cb940 : 0xffffff7f9150d62b

    0xffffff808c4cb9b0 : 0xffffff7f91822883

    0xffffff808c4cbaf0 : 0xffffff7f9153375d

    0xffffff808c4cbb20 : 0xffffff7f9141d9e6

    0xffffff808c4cbbd0 : 0xffffff7f914190b8

    0xffffff808c4cbdc0 : 0xffffff7f9141aac6

    0xffffff808c4cbea0 : 0xffffff7f913ae324

    0xffffff808c4cbef0 : 0xffffff7f92ee671f

    0xffffff808c4cbf40 : 0xffffff7f92ee58e7

    0xffffff808c4cbf60 : 0xffffff8010c3dcae

    0xffffff808c4cbfb0 : 0xffffff8010cb2677

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f913ac 000->0xffffff7f916aefff

                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f91398000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f91355000

             com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 16bc000->0xffffff7f919defff

                dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f913 ac000

                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000

             com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f92ee4000->0xffffff7f92ef3fff

                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000

                dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f91ebe000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f91398000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f91355000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12A269

     

     

    Kernel version:

    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

    Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

    Kernel slide:     0x0000000010a00000

    Kernel text base: 0xffffff8010c00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 12857655497322

    last loaded kext at 502612067105: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f9315b000, size 229376)

    last unloaded kext at 1786425772362: com.apple.driver.AppleHIDKeyboard          165.5 (addr 0xffffff7f92d13000, size 16384)

    loaded kexts:

    com.parallels.filesystems.prlufs          2010.12.28

    com.parallels.kext.prl_vnic          7.0 15104.778994

    com.parallels.kext.prl_netbridge          7.0 15104.778994

    com.parallels.kext.prl_hid_hook          7.0 15104.778994

    com.parallels.kext.prl_hypervisor          7.0 15104.778994

    org.virtualbox.kext.VBoxNetAdp          3.1.6

    org.virtualbox.kext.VBoxNetFlt          3.1.6

    org.virtualbox.kext.VBoxUSB          3.1.6

    org.virtualbox.kext.VBoxDrv          3.1.6

    com.parallels.kext.prl_usb_connect          7.0 15104.778994

    com.Cycling74.driver.Soundflower          1.5.2

    com.apple.filesystems.smbfs          1.8

    com.apple.driver.AppleIntelProfile          97

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.3.0f2

    com.apple.driver.AppleMikeyDriver          2.3.0f2

    com.apple.driver.AppleIntelHDGraphics          8.0.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleSMCLMU          2.0.2d0

    com.apple.driver.AppleIntelHDGraphicsFB          8.0.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleMuxControl          3.2.6

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.6

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.GeForce          8.0.0

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleUSBTCButtons          235.4

    com.apple.driver.AppleUSBTCKeyboard          235.4

    com.apple.driver.AppleUSBCardReader          3.1.0

    com.apple.driver.AppleIRController          320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.iokit.SCSITaskUserClient          3.5.1

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.0

    com.apple.driver.AppleAHCIPort          2.4.0

    com.apple.driver.AppleUSBHub          5.1.6

    com.apple.driver.AirPort.Brcm4331          600.15.20

    com.apple.driver.AppleFWOHCI          4.9.5

    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

    com.apple.driver.AppleUSBEHCI          5.1.5

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.driver.AppleProfileTimestampAction          97

    com.apple.driver.AppleProfileThreadInfoAction          97

    com.apple.driver.AppleProfileRegisterStateAction          97

    com.apple.driver.AppleProfileReadCounterAction          97

    com.apple.driver.AppleProfileKEventAction          97

    com.apple.driver.AppleProfileCallstackAction          97

    com.apple.iokit.AppleProfileFamily          97

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f8

    com.apple.driver.AppleMultitouchDriver          235.27

    com.apple.iokit.IOSurface          86.0.2

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOBluetoothFamily          4.0.9f8

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.3.0f2

    com.apple.iokit.IOAudioFamily          1.8.9fc9

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleHDAController          2.3.0f2

    com.apple.iokit.IOHDAFamily          2.3.0f2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.driver.AppleGraphicsControl          3.2.6

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.nvidia.nv50hal          8.0.0

    com.apple.NVDAResman          8.0.0

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.driver.AppleSMC          3.1.3d11

    com.apple.driver.AppleUSBMultitouch          235.7

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

    com.apple.iokit.IOUSBMassStorageClass          3.5.0

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.driver.AppleUSBMergeNub          5.1.5

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOAHCISerialATAPI          2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOAHCIFamily          2.2.0

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBFamily          5.1.6

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    System Profile:

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f15

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)

    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • 14. Re: Since the upgrade, my computer is crashing all the time
    popole77 Level 1 Level 1 (0 points)

    is that what you meant?

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