Constant Kernel Panics on OS X Mountain Lion.

Hi,

Quick update for info. I ran the Apple Hardware Test and it found an error when doing the standard test and the extended test, although slightly different error codes each time. Here's what it found:

Extended test: error code 4MOT/4/40000003: HDD-1232

Non-extended test: error code 4MOT/4/40000003: HDD-1229

I've no idea if the "HDD" in the error codes should be taken literally - hope not! Anyway, I contacted Apple Support with the details and they talked me through clearing the RAM using a restart whilst holding Cmd-R and Alt-P. They also asked me to repair the disk permissions which did alter permissions on lots of files. I'm now going to monitor it for a few days to see if it continues to have kernel panics after being asleep.

They told me that the next step will be to re-install Mountain Lion if the problem persists. Apparently that can be done very easily whilst connected to the internet.

Regards,

Rob

Albert Cheeseman-

There is no current official list of those error codes available to consumers. But Topher Kessler wrote an article that cnet published detailing the ones he could get hold of. It says you have a troublesome Fan Motor. This could allow parts of your Mac to get too HOT and malfunction.

http://reviews.cnet.com/8301-13727_7-57352461-263/how-to-invoke-and-interpret-th e-apple-hardware-tests/

Grant,

Thanks for the link to that article, really useful. I'll keep an eye on temperatures just in case. I use a nice little app called iStats Menus (see http://bjango.com/mac/istatmenus/) which displays all the sensor temperatures from an icon in the main menu bar, so it's no trouble to do that.

There's never been a problem with temperatures or the fans that I've been aware of in the 18 months since the iMac was new. If there really is a hardware fault, I wonder if it's coincidental, or whether it could be a factor in the kernel panics. It's strange how the panics I'm getting only occur when the iMac is asleep - I assume they occur when something makes it wake from sleep. It's never happened while I've been using it, or when I manually wake it from sleep. I would have expected to see the panic occur more randomly than that if it was related to a fan motor fault.

I'll need a few days to monitor it now. Thanks again,

Rob

This is the report I received from the last kernal panic. If you can assist me I'd greatly appreciate it. I already reset PRAM and VRAM, but I haven't done a clean install. I did go back to OS 10.8.1 and made sure all available updates were installed. I keep having wake up and occassional freezing issues.

Interval Since Last Panic Report: 120208 sec

Panics Since Last Report: 6

Anonymous UUID: 71ED41BA-C96A-631E-C2B3-BD6DAFB8D8AB

Wed Nov 28 02:24:51 2012

panic(cpu 0 caller 0xffffff7fae5d7b25): NVRM[0/1:0:0]: Read Error 0x0010a5a8: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x103000000 0xffffff8164e3d000 0x0e7150a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address

0xffffff812184b460 : 0xffffff802de1d626

0xffffff812184b4d0 : 0xffffff7fae5d7b25

0xffffff812184b560 : 0xffffff7fae6d14b3

0xffffff812184b5c0 : 0xffffff7faea3c793

0xffffff812184b5e0 : 0xffffff7fae754696

0xffffff812184b650 : 0xffffff7fae94e010

0xffffff812184b6c0 : 0xffffff7fae94e337

0xffffff812184b720 : 0xffffff7fae8a8dfc

0xffffff812184b7c0 : 0xffffff7fae8a2cca

0xffffff812184b850 : 0xffffff7fae8a3028

0xffffff812184b8b0 : 0xffffff7fae9c637a

0xffffff812184b990 : 0xffffff7fae9c740f

0xffffff812184ba90 : 0xffffff7fae9c5843

0xffffff812184bb30 : 0xffffff7fae759acd

0xffffff812184bc70 : 0xffffff7fae75a6b6

0xffffff812184bd60 : 0xffffff7fae75bf9a

0xffffff812184bda0 : 0xffffff7faea4a253

0xffffff812184be00 : 0xffffff7fae75c09e

0xffffff812184be70 : 0xffffff7fae5bd916

0xffffff812184bf30 : 0xffffff7fae5780c7

0xffffff812184bf60 : 0xffffff802de3dcde

0xffffff812184bfb0 : 0xffffff802deb26b7

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7fae570 000->0xffffff7fae872fff

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fae450000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fae55c000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fae519000

com.apple.nvidia.nvGK100hal(8.0)[471B8D86-06A7-362A-A2C8-E894625AA9B3]@0xffffff 7fae880000->0xffffff7faeb83fff

dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7fae5 70000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fae450000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x000000002dc00000

Kernel text base: 0xffffff802de00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 1112703714964

last loaded kext at 310459287487: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7fb0106000, size 229376)

last unloaded kext at 125510703053: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7faefbd000, size 28672)

loaded kexts:

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.69

com.apple.driver.ApplePlatformEnabler 2.0.5d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.GeForce 8.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.2.11

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelHD4000Graphics 8.0.0

com.apple.driver.AppleIntelFramebufferCapri 8.0.0

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AirPort.Brcm4331 602.15.22

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleUSBXHCI 1.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.nvidia.nvGK100hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

NVRM[0/1:0:0]: Read Error

hardware error, exactly nVidia GPU, motherboard should be changed (GPU is soldered to it)

I have the same hardware error. Did everybody start receiving this after "upgrading" to mountain lion? Has anyone tried reverting back to Lion? I can live without twitter posting in my OS but paying $500 for a new logic board is simply ridiculous. Especially if the problem was caused by Apple's faulty software.

That is a Hardware error. It is not caused by Apple's software directly.

The new software uses the graphics chips in a more vigorous way to do more in this version of the software. Stuff that used to get by does not get by any longer, and the Hardware flaw shows up. The flaw has probably been there for a while, but who knows?

Having reached the depths of despair over frequent kernel panics and shutdowns and following 2 Genius Bar visits where they indicated no problems I had all but rebuilt the system countless times and in various configurations to no avail when I came across this;

http://support.apple.com/kb/TS4088?viewlocale=en_US

Took it to the Genius Bar and without question they replaced my logic board FOC and so far.............no crashes etc...

I was amazed over the response and it revived my flagging love of Apple products...not many companies would do that for a 2010 machine...actually most other laptops wouldn't last long enough to encounter a similar problem!

Not sure over the global coverage of the exchange but mine was UK.

Happy again!!! :-)

Just posting a progress update for anyone who's interested.

My problem is that I get a kernel panic on my 2011 iMac 27" every time I put it to sleep at night. In the morning when I expect to wake it up myself I find it's already running after having restarted by itself, and I get a warning about the kernel panic with the option of sending it to Apple. This only started happening after I upgraded from Lion to Mountain Lion.

I've been talking to Apple Support and they've advised me to clear the RAM and reinstall Mountain Lion, neither of which made any difference. Then, when I sent them a copy of one of my panic reports they saw that it seemed to indicate that the graphics card was involved somewhere. I mentioned that I have two additional displays connected through the Thunderbolt ports (2x Samsung SyncMaster T240), so they suggested that I disconnect these before putting the iMac to sleep to see if that made any difference. Guess what? I've had no panics for a week now...

So it looks like the displays, or the Thunderbolt ports, are behind my problem. I don't think it's a hardware issue here because I never had a problem before Mountain Lion and it started immediately after I upgraded to it. I'm currently waiting for Apple Support to let me know what to do next but I thought this might be useful info for others who might be having similar problems.

Rob

Hi all,

it took quite a long time due to some organisational stuff but finally I brought my MBP to the genius bar. They knew this kind of error. I had to sign an assignment for a repair of about 400 EUR, but after they ran a test for this error, they cancelled it and created a new repair task for free. This seems to be the way apple handels this problem and now, after some days using discrete nvidia chip without any problem, I am very satisfied with that.

Thanks to apple and good luck to all of you!

Matthias

Hi All-

any leads from the below?

Interval Since Last Panic Report: 586970 sec

Panics Since Last Report: 1

Anonymous UUID: 38DC8E2C-7C33-845D-7FA7-C83846816F9D

Wed Dec 5 11:22:42 2012

panic(cpu 3 caller 0xffffff80032a27aa): "pmap_pv_remove(0xffffff8018451800, 0xac3b3000, 0x50c3d, 0x8000000050c3d024, 0xffffff80e581bd04, 0xfffffea25a7efd98): pv not on hash, head: 0xffffff8015034700, 0xac3b3000"@/SourceCache/xnu/xnu-2050.18.24/osfmk/i386/pmap_internal.h:826

Backtrace (CPU 3), Frame : Return Address

0xffffff80e581bc00 : 0xffffff800321d626

0xffffff80e581bc70 : 0xffffff80032a27aa

0xffffff80e581bd30 : 0xffffff80032a2b65

0xffffff80e581bd80 : 0xffffff8003266a1c

0xffffff80e581be70 : 0xffffff800326a8f0

0xffffff80e581bea0 : 0xffffff8003235a53

0xffffff80e581bee0 : 0xffffff8003556607

0xffffff80e581bf50 : 0xffffff80035563a9

0xffffff80e581bf60 : 0xffffff80035e1533

0xffffff80e581bfb0 : 0xffffff80032cea1d

BSD process name corresponding to current thread: Google Chrome He

Boot args: arch=x86_64

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000003000000

Kernel text base: 0xffffff8003200000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 7557557241152

last loaded kext at 398080988145: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8557c000, size 229376)

last unloaded kext at 129521378249: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f841ea000, size 65536)

loaded kexts:

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com.rogueamoeba.InstantOn 6.0.1

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com.apple.driver.AudioAUUC 1.60

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com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

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com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

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com.apple.Dont_Steal_Mac_OS_X 7.0.0

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com.apple.kext.AppleMatch 1.0.0d1

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com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

9dan9-

Your problem is very unusual. It may be corruption in some synchronization data structures:

panic(cpu 3 caller 0xffffff80032a27aa): "pmap_pv_remove( ... ): pv not on hash, head:

BSD process name corresponding to current thread: Google Chrome He

You have some suspicious extensions installed, that may be the source of your problem:

com.rogueamoeba.InstantOnCore 6.0.1

com.rogueamoeba.InstantOn 6.0.1

Apple will not take you seriously unless/until you can replicate that panic without the kernel extensions.

.

JSchiavo, I hope you have resolved your problem since, but if you like me keep getting kernel panics containing

ng.uds.netusb.controller in a backtrace -- the cause is NetGear USB Control Center. Uninstalling it fixes the problem. But a much better way is to contact NetGear support and report your kernel panic backtrace to them.

Hi,

I've now had a reply from Apple Support saying that their engineers are aware of the problem affecting me and hope to have a resolution in a future update. They advise me to keep my system up to date.

So it would appear that the issue affecting me is a software issue after all, and that they expect it to be fixed. I just need to be patient I guess.

Regards,

Rob

I have been convinced from day-ONE that this is a software issue... EVEN IF it's a hardware incompatability that surfaced only after Apple made changes to the OS... that's STILL a software problem for the multitude of users that experience these (and other) problems since upgrading to Mountain Lion.

There are forums all-over that I have been reading about KPs on all kinds of macs since the OS upgrade. My machine was rock-solid. Never a Kernel Panic, EVER...!!! It was bothering me to no-end; to see ppl on those forums professing "well, it's a bad video board, go have Apple replace it". No. No it's NOT. Well, in all fairness, there may be SOME cases where there coincidentally MIGHT have been hardware failure, but in almost every instance I read so far... after ppl had their macines worked-on to "fix" the hardware issue, the KPs continued after replacement. So, that tells me what I've known all along... something in the OS.

Glad to hear they are on it. I have been sending my daily crash logs to Apple in hopes that it will assist them. Right now, my Mac Pro is feeling pretty amateur. 🙂