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How long should an imac last?

Ok here is the deal. I'm in the market to buy another imac but I need some input from other mac users before I do. I'd like to give you a little background on my experience with owing a mac.

I bought a brand new imac in 2008. I loved it...it did everything I needed it to. I recorded my songs (garageband), edited video (final cut pro studio then later switched to express), surfed the web....etc. I carried it around with me to go to gigs or places to record. But after a couple years of use it started giving me trouble on startup. It got where it would not want to start when i turn power on. It would give me a flashing folder with a question mark in it. I wasn't sure what was going on so I learned that if I turn it off and turn it back on again, I could get it to start after a few times. I should have gotten it seen about but you know, as long as you are able to get it going and use it , you can tend to put off something like that. I wondered what was wrong with it but just went on using it anyway. This went on for months until eventually one day, it would not start. At all. So i took it to a local repair shop and they told me BOTH the motherboard and hard drive are done. I'm not a computer expert but I didn't understand how both would go out at the same time or the chances of that.

So, here are my questions before I buy another one. I wouldn't want to repeat the mistakes.


1) does anyone have any idea of what went wrong my imac? was it something I did wrong? or did I just have a dud machine? Could I do something differently in the future so this doesn't happen again? What type of maintenance is required on these? It only lasted about 3 years so it makes me wonder how long does other mac's last?

I'm looking at both used mac's and new ones. There are used imacs out there for sale that appear to be very well taken care of and in pristine condition.......Should I buy a used mac that is already 3 or 4 years old and expect it to last a long time if it's in good shape now? Or (if imacs lifespan is only a few years) should I buy a new one to be sure I can get even a few years use?

Can I expect them to only last 3 years?

Is it really normal for an imac to last 10 years or is that the exception?

iMac

Posted on Jul 31, 2012 8:19 AM

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Posted on Jul 31, 2012 8:45 AM

I will try and answer all your concerns.


1) Do not worry about what happened to your iMac, sounds like an end of Friday off the production line, unlucky. Keep to all Mac products, be careful on 3rd party software, use Intego Virusbarrier x6. Also get MacPaw clean my mac this will keep all your registry in tip top condition. Other than that enjoy the iMac for what you want to do, it's just a tool to make your life easier and have fun. It will last 5 years plus......10 years will be optimistic if you want to keep up with the operating system of the day even if all the hardware is still functioning well.


2) if you have the budget buy the best you can afford, at least 8gb RAM. I use the on-line Apple store, their delivery of hardware is excellent and you can customise your computer, I have used it for two years and never had a problem and you are covered for dead on arrival with a 14 days return window for full replacement, after that you get full AppleCare warranty for 1 year included so your drive, screen, hard disc etc is all covered. Would never recommend second hand as you may inherit someone else's problems. Avoid buying 1st generation products like Retina MacBook Pro as quality improves once the initial production run surge is levelled off and any gremlins are sorted, this takes 6-12 months.


My experience of Apple is very good after three years. I have iMac 27", Minimac, MacBook Air, MacBook Pro, 2 iPads, 2 iPhones, 2 Timecapsules, 2 airport extreme, 2 airport express, atv2..........alot of hardware and software. Only two problems were ever experienced and only on the iMac (hard drive was replaced after 2 years and the optic drive after 3 years) it was used heavily every day and my Apple retailer repaired it same day. It is still working perfectly and I treat it with love and care, if we move house it gets packed in original packaging to avoid knocks and vibration.


Never forget the other side of the coin, the beautiful smooth working well integrated software, no other company on the planet does it this well. It is a package, it needs you to go online to your Apple store and browse through the product range, read about the features and get excited by what it can do for you, pick what you need and set an upper limit budget. Do your research first like you are with this post and good luck.

29 replies

Jul 31, 2012 12:24 PM in response to Limnos

Limnos wrote: Personally, my next Mac will be a 2010 Intel running Snow Leopard which will run my old PPC software, and I'll keep it at that until somebody pries it from my dead hands. I'll then have to rethink the situation in 2020.

Ditto, except for mine being late 2009.


One more thing to add to the nice mix is that, at least according to Apple tech, including one senior tech a few days ago, no more grey machine specific replacement discs since ML was released. If you press them really hard, which I did, they may go look at the inventory -- if there is any -- and still get them for you, but they aren't making it easy, and it may just be impossible. Used to be able to give the serial # and get them for almost any Mac. No more. Allegedly, at some point in the future, will be downloadable, but I'm not holding my breath for that.


Don't lose or scratch up those original discs.


P.S. my G3/400 is still working OK. But I never use it when it's too hot and always run a fan over the top to help cool the PAV board. Can still get on the Internet with it, albeit slowly, with TenFourFox.

Jul 31, 2012 12:21 PM in response to Limnos

Limnos,

This is exactly what I did!

After being with PowerPC for almost 10 years, I, recently, purchased a used 2009, 27 inch iMac.

Running Snow Leopard because I have a lot of PowerPC apps and can't afford to update, upgrade or buy new.

With 16 GBs of RAM with a 1 TB drive, this is a Great Machine so far!

Hopefully, I can hang in there was this iMac untl 2020, too!

Jul 31, 2012 12:33 PM in response to MichelPM

MichelPM wrote:


WZZZ,

I just got an OEM install disc from Apple, for my 2009 iMac this week!

I gave them my serial# and address and they charged me $17 USD for the disc.

I ordered this last Thurs.

Got it from FEDEX on Monday.

I was finally able to get them for my late 2009, free with AppleCare -- just arrived today -- but they really weren't encouraging. I ordered last Friday, just after ML was released, so maybe they were in a bit of a dither and snowed under with all that. Quite a feeding frenzy! Perhaps the policy won't change after all. I'd like to think so.


Did they try to give you the runaround? Or did you place the order before ML was released, which would have been last Wednesay?

Jul 31, 2012 12:44 PM in response to bigjmart

Bigjmart,


I would look at used iMacs, but maybe check out the refurbished area of Apple's website and, if you do not mind paying quite a bit extra, purchase used iMacs from an authorized Apple reseller instead of from someone local or off eBay.

With Apple, you'll get AppleCare and the option to get get extended AppleCare.

With a reseller, if it's a reputable one, you'll get a decent warranty. Perhaps better than 30 days.

I paid more for my 2009 iMac, through an Apple reseller, but they had a purchased 6 month warranty that I can pay/extend out to one year.

If I ever have a problem with this iMac, I can send it back to the reseller for warranty repair.

I would look at used 2008-2010 model iMacs.

Try a find one that has the best specs for that model and year.

Good Luck on whatever you do!

Jul 31, 2012 1:34 PM in response to MichelPM

MichelPM wrote:


No runaround.

Everything went smoothly.

They Apple staff was pretty professional and polite.

No issues.

So, then no idea what happened when I called. They distinctly told me they were discontinuing this.


I don't know if it will make mine last twenty years, but I use smcFan, run a fan at the back and I am always keeping an eye on the temps and CPU usage from the Menubar with iStat Menus. If things are threatening to get too hot, as they often do during the summer, I will just sleep the computer. Of course, someone using a Mac in a strictly professional environment may not have this luxury. A lot will also just depend on luck.

Aug 1, 2012 5:56 AM in response to bigjmart

You said you do video editing, I can tell you that even with an intel i5 quad core you need 8gb ram to cope with editing and rendering. If you run activity monitor and look at the pie graph you will see how hard ram is pushed and it will spill over to using the hd, this is when you get lag on the screen and jerky pictures, sometimes the programme will crash. If you check out other forums you will see extra ram is useful, there is definite cncensus on this techy bit of the spec. I am concerned you carry an iMac on regular travels and subject it to knocks, so consider a laptop, as other posts say here try an authorised Apple store or reseller and buy a second hand MacBook Pro there with warranty and proffesional back-up. Iam afraid in this day and age you get what you pay for and people sadly take less care of hardware these days. I am a hardware engineer and can testify to this. A desktop (iMac) is just that, it stays on the desk :)

Sep 2, 2012 11:29 PM in response to bigjmart

hi there bigjmart


I frankly just stemubled on your post since i was wirting a piece of "why iMacs suck!" honestly i think you should avoid buying an IMac totally. I am being biased. i had 2 machines from 2008 and from 2010 whom wittnessed the same design issue consisitantly. both had interal Hard Drive failures 6 months apart. I am sure i will hear from the "iMac burgade" here but hoenstly they are strange machines which have a personality disorder: they are acting like Laptops while pretending to be Desktops! as much as i like to beleive that my luck from teh assembly line was to blame here, i am sorry to decalre that a close freind yesterday also alost another iMac 27'' and is furious!


We can try to find excuses for iMac but i am sorry fellows! Apple has had problems with QA lately and the only imac i ever saw running to this day was a 17'' white iMac from 2005! even the optical drive on that one, you can feel it when discis are beloaded on to it, its rock solid! the later models just did not make the cut.


I tell everyone now to eitehr get the proper Tower, MBP, or a Mac Mini. These model lines at least know where they stand and what they are! iMac recent models are all duds in my book.

Dec 3, 2012 11:00 AM in response to bigjmart

Hey bro, I think I know what happened to your iMac... And this similar situation has happened to me before in 2007. My heart jumped when I read an "iMac" was being hulled around for gigs... But that is just not what they are designed for. iMac does not have the portability of an MacBook pro or MacBook air. If you are planning on gigging with it, consider investing on an iPad they have very powerful apps these days, I uses to run amplitube and reason on my gigs now I just use whats available on the iPad. But my point is, the iMac probably does not have the best built for portability and being on a constant rumble on the roads. The question mark with the folder means your hard disk was dying. And I'm surprised it even booted up for a few additional months! Mine went dead the second boot up. (I dropped mine really hard from 4 feet above) also from a gig. I would recommend on getting a fusion disk drive if it becomes available for MacBook pros, then as for video editing, get a monitor or an used apple cinema display if you want to save some bucks. They go as cheap as $140 on Craigslist for a decent 2006-2009 model. Cheaper if earlier.

Hope that answers your question about why your iMac went dead. Also **DOWNLOAD SMC FAN CONTROL** very important, run it so that your Mac stays cool well below 115 degrees F at ALL times, that way your Mac can run as long as ten years (mine has been 6 yrs) and I use it for 8 hrs - 12 hrs daily.

My iMac G4 has been running for 10 years now :)

Amazing if you just make sure it never over heats, put it to sleep when not using, and keep it dust free as they can't clog your vent and make it over heat. Don't ever vacuum it either, use CO2 cans and just normal duster. Goood luck!

Dec 3, 2012 10:22 PM in response to Isetmyhaironfire

User uploaded file


MAN thanks so much for replyin! "shared pain" is a blissfull endeavour in my book! but as u can see this WORKHORSE (live at work) has been minimized to be working off of a simple OWC SSD FIREWIRE drive! ad the boottimes are phinominal! things are stable (knock on wood!) i really did not have the "muster" to go inside this machine one last time and replace the insides of the beast!


bless those older Macs! the build quality as u too mentioned were far superior to todays models! cheers

How long should an imac last?

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