Previous 1 2 Next 28 Replies Latest reply: Sep 6, 2013 7:47 PM by Dina20
r33c3 Level 1 (0 points)

I have a badge saying that I have 4 apps to update on my iPad. But when I got to the update page, it's blank. I've tried force quitting the iTunes app, hard resetting, syncing, etc. Nothing works. Any ideas?

iPad (3rd gen) Wi-Fi, iOS 5.1.1
  • Demo Level 10 (88,801 points)

    There have been some issues with the app store all day long. I cannot view my Purchased apps - the page is a blank grey screen. Others have reported this as well.


    This might work for you .... sign out of your ID at the bottom of the featured tab in the App store (in the bottom left corner) and then sign in again and see if the updates appear.


    I still can't see my purchased apps, but I can download new apps and I just updated an app,

  • r33c3 Level 1 (0 points)

    The problem just resolved. Must have been a hitch in the system.

  • Demo Level 10 (88,801 points)

    I'm glad that you got it resolved. I still can't seem my purchased apps in the purchased tab. I can do everything else in the app store so it's not a big deal, but it's weird and ... annoying as well.


    The odd thing is that the app icons are there on the screen because I can tap on the blank screen and that will take me to the app description page for that app. But the icon is invisible even though the link to app is on the screen.

    So I have no idea which app I and tapping on!


    This is one of the oddest things I have ever experienced on my iPad(s).

  • matt-h Level 1 (20 points)

    Still not working for me ( uk )

  • macuserblitzz5 Level 1 (0 points)

    Not working for me either. The updates section just shows a blank page for updates, but says i have 4 updates available.

  • Demo Level 10 (88,801 points)

    I can update and download apps. Can you not see the apps in the update section either?


    Try tapping in the upper left corner of the screen where the very first app icons should be in the update screen. That may take you to the app description page and you will know what app you are updating. You can update from that page. Just update the apps one at a time. I always update one a time anyway but try that.

  • macuserblitzz5 Level 1 (0 points)

    no such luck. Still seeing a blank page, but now my updates available has changed from 4 to 5!

  • U2IPODBOY Level 1 (0 points)

    Not working for me. Tried hard reset, reset network connections. Not sure what else to do. Now I have 6 updates and still a blank page. HELP!!!

  • danormsby Level 1 (0 points)

    I'm seeing this too.  8 updates available, blank updates screen, just can't do any updates.


    Other apps that play up I'd delete the app and reinstall.  Kinda tricky when the App Store is broken!


    iPad 3rg gen on iOS 6 beta.

  • Danielckx Level 1 (0 points)

    Im having the same issue all day long. Im in the US, ipad 3rd gen wifi only with iOS 6.0 beta 2.

  • tomuk5 Level 1 (0 points)

    I'm having exactly the same issue, signing out and back into the App Store does not solve the problem either.

    If rebooted, killed the App Store process, and still no joy, and the update count pending is still rising.

  • falkirk81 Level 1 (0 points)

    Not working for me last night, not working 12 hours later on just now.


    5 apps waiting to update and counting :(


    iPad3 with iOS 6b3

  • matt-h Level 1 (20 points)

    Had 4 app updates today which all worked successfully but the purchased page still isn't showing up.

  • SergZak Level 5 (6,725 points)

    After updating an App, the purchased page will show...but only the just-updated App. Upon returning to the purchased page again, all purchases will again be invisible.

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