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App updates page is blank

I have a badge saying that I have 4 apps to update on my iPad. But when I got to the update page, it's blank. I've tried force quitting the iTunes app, hard resetting, syncing, etc. Nothing works. Any ideas?

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Aug 2, 2012 12:24 PM

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Posted on Aug 2, 2012 12:34 PM

There have been some issues with the app store all day long. I cannot view my Purchased apps - the page is a blank grey screen. Others have reported this as well.


This might work for you .... sign out of your ID at the bottom of the featured tab in the App store (in the bottom left corner) and then sign in again and see if the updates appear.


I still can't see my purchased apps, but I can download new apps and I just updated an app,

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Aug 2, 2012 12:34 PM in response to r33c3

There have been some issues with the app store all day long. I cannot view my Purchased apps - the page is a blank grey screen. Others have reported this as well.


This might work for you .... sign out of your ID at the bottom of the featured tab in the App store (in the bottom left corner) and then sign in again and see if the updates appear.


I still can't see my purchased apps, but I can download new apps and I just updated an app,

Aug 2, 2012 12:48 PM in response to r33c3

I'm glad that you got it resolved. I still can't seem my purchased apps in the purchased tab. I can do everything else in the app store so it's not a big deal, but it's weird and ... annoying as well.


The odd thing is that the app icons are there on the screen because I can tap on the blank screen and that will take me to the app description page for that app. But the icon is invisible even though the link to app is on the screen.

So I have no idea which app I and tapping on! 😁


This is one of the oddest things I have ever experienced on my iPad(s).

Aug 2, 2012 3:08 PM in response to macuserblitzz5

I can update and download apps. Can you not see the apps in the update section either?


Try tapping in the upper left corner of the screen where the very first app icons should be in the update screen. That may take you to the app description page and you will know what app you are updating. You can update from that page. Just update the apps one at a time. I always update one a time anyway but try that.

Aug 3, 2012 10:55 AM in response to r33c3

Just wanted to let apple know, that today at 20:35 (europe) the Purchased page is still not working! Just wanted to re-download an app, but exactly the same description as for persons above, none of the steps suggested won't show the fukl list of Purchased apps, just blank page!! I could update the apps, but Purchased page is grey and blank! For how long?????

App updates page is blank

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