Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calendar - Exchange sync issue

I'm having a problem with Calendar and Exchange syncing (my company uses Exchange 2010), with the following error:


"Calendar can’t save the event “Item title” to the Exchange server.


The account "Exchange" currently can’t be modified. To discard your changes and continue using the version of your calendars that’s on the server, click Revert to Server."


The options on the dialog box are:


Revert to Server

Try Again

Ignore


Syncing in general is working, i.e., items added in either system show up as they should. And, I'm not actually changing anything on the items on my MBA. The error pops up apparently randomly--so far, at least, I haven't been able to identify a pattern. I've checked credentials, which seem to be correct, and I've verified that time zone settings are turned on as I think they're supposed to be.


Any ideas?

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion

Posted on Aug 3, 2012 12:42 PM

Reply
Question marked as Best reply

Posted on Aug 10, 2012 12:28 AM

I also experianced this problem after an upgrade to Mountain Lion.


I think it has to do with the fact that in Lion the account settings were managed from iCal, and now they are managed by the OS?


Anyway I finally solved it by:

  • Open Calendar (formerly iCal).
  • Go to the Calendar menu and select Preferences.
  • Select the Accounts tab.
  • Remove the Exchange server account which is giving you the error messages. This calendar will be removed from the Calendar app.
  • Go to System Preferences and click on the "Mail, Contacts & Calendars" pane, find your Exchange server account, and check the "Calendars & Reminders" option to re-enable your calendar.
  • Your Calendar should now sync properly.

I had to do this for all of the accounts I had set up in Calander, and haven't had any problems since.

145 replies

Nov 12, 2014 2:33 PM in response to rdj

I too have seen a similar issue in Yosemite. The re-enable trick seems to stop it for a few minutes then the caution sign shows up again. The odd thing is none of my iOS devices seem to be effected. My Mac Pro which has been experiencing this problem (since Mountain Lion) is joined to our Mac OD Server and our Windows AD server running exchange.

Nov 18, 2014 2:13 PM in response to mcoppock

Hi All,


Well, this still present even in Yosemite 10.10.1 after the "Exchange Sync improvements" fix.


There are 2 things that really find annoying since 3/4 major OS X releases ago:

-Mail's inability to send and read correctly Outlook-formatted email (which, for example Airmail does)

-Calendar's inability to save a simple event (not to say with all additional data that goes in special iCloud fields like traffic&travel info) for some timezones when using Exchange 2010 as a backend.


After all the debugging and tests I've made, I really think that this is related to Apple's Mail.app not using the TZ name strings that Exchange 2010 would expect for an save-event request. This is specially noticeable when using a TZ that has Daylight variations (ex. Mexico City's TZ never achieves to save but I've worked up to a couple of weeks using Canada's Saskatoon TZ with no problem, however issue manages to strike back)


My guess is that Exchange changed its TZ naming when moving to 2010 and Mail.app still not, making the mismatch.


So, best ways I've managed this is:

-For Mail, well, still stuck at it as Indev's Mailtags and Mail Act-On add-ons are superb for email managing, which I find way more important than email formatting at this time. If Indev releases its products for Airmail or Airmail happens to do the job itself, then Mail.app will just go away.

-For Calendar, the most reliable way is using BusyCal instead of Calendar and disable Calendar sync from the Exchange account in System Settings. If you don't want to spend money but time then DavMail (download from Sourceforge.net)

-For tasks, I ditched all but Things, what a great and simple app 🙂

-For notes, I rely on both: Evernote as the archive/trunk and DayOne as the daily note taking/journal. Btw, Evernote+Moleskine notebooks Evernote Edition is just amazing.


Airmail, Evernote, Things, DayOne and BusyCal are available on Mac AppStore.


Finally, 2 more cents:

-A new MS Outlook along with a complete new Office:Mac suite is being rumoured to be released on Q1 2015, there are even some screenshots surfacing on the web which look a lot like the apps for iOS. Given the new focus of MS in its software (which never should had lost) I am betting on being a much more solid upgrade than previous releases, and at the price point of an office 356 "lease" looks like a real winner.

-BusyCal makers, BusyMac, is releasing also a contact manager soon (yes! BusyContacts) which I believe will manage Exchange contacts much better than OS X Contacts, as it is very sad that until now we cannot save pictures to Exchange Contacts and even more than it can't "map" correctly iCloud fields to Exchange's


Not the best answer (or hopes) for native productivity apps but I hope you guys/gals find anything on my experience useful.

Jun 29, 2015 11:32 PM in response to ahmaduhhs

i tried the cache, changing timezones, etc. (im in mexico, and this issue occurs with mexico central standard time zones) i still have the problem.


the only workaround i have is: if i choose a central standard time zone near the US (border cities) it works.


but the directors doesnt want a workaround, so if anyone made a "custom" timezone or edited a timezone in exchange please let me know.


by the way, this post worked for exchange 2010, but i have 2013 and the same solution cant be applied to the two versions.

Ical can´t save the event "event name" to the exchange server

Calendar - Exchange sync issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.