Printing jobs disappearing

Since upgraded to ML that all my print jobs sent when the printer is not physically connected (USB) get cancelled/deleted without a warning.


I used to work like this in previous versions of OSX as its very easy to go around with my macbook air and print whatever I need (invoices, cutomer orders, ...)

and when arriviving to the office I just need to connect the printer and all the jobs get printed.


It's annoying that this changed but what makes me angry is that there is no notification of this and I'm loosing some printings, even by using the pause printer when i'm away, because it's easy to forget to put in pause mode.


Is there anyway of change this to what used to be? Meaning I print and it stays in the printer queue until it sends to the printer!



Macbook Air 2011

OSX Mountain Lion

HP OfficeJet 6500A


Help apreciated


Regards


Jmm

MacBook Air, OS X Mountain Lion

Posted on Aug 5, 2012 3:22 AM

Reply
7 replies

Aug 5, 2012 3:41 AM in response to jmm315

I just tried printing to a USB printer that is not currently connected to my Mac. The print job just stays in the printer proxy (the print window) with the horizontal barber pole spinning. It never times out or deletes the job.


At what point does your Mac appear to delete the job? Do you see the printer icon in the dock showing the number of jobs waiting to print and when the symptom does occur, is the printer icon still in the dock but no longer showing the number of print jobs queued?

Aug 5, 2012 7:12 AM in response to PAHU

It show up in the print window and after three hours goes to cancelled and its deleted from the printer queue.


In the Print & Scan (system preferences) the printer status goes from yellow (in use) to red (Offline).


Unfortunately can't get the print job from the cancelled list so its just lost and no feedback to user.

Mar 12, 2013 12:01 PM in response to jmm315

I'm having a similar problem since upgrading my 2006 MacBook from Tiger to Snow Leopard last month. Formerly I could send to the print queue and documents would wait for days, through daily reboots, until I got around to connecting to my Brother MFC-7420.


After the upgrade, the documents disappear from the queue after a reboot or the accidental closing of the printer icon in the Dock.


Manually pausing the printer seems to work, as jmm315 suggested last summer, but this is not a user-friendly solution. Any other ideas would be appreciated, including how to nudge Apple to restore the "automatically pause after x minutes of searching for the printer" function. There once was a "Request a feature" link or button somewhere along the top right screen--I remember using it to suggest putting the day/date in the top right corner along with the time--but can't find it now.


(edited to add: just realized this is a Mountain Lion thread, but it's what came up when I searched for the problem)

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Printing jobs disappearing

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