mountain lion crash reboot

I see on that link reference to: This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.

This means the "standard warranty" is not extended (like Apple Care planes does), non program does, so only applies for that specific problem mencined, not other problems wich standard warranty do. The program is wordwide, so covers wordwide.

Please post you experience later!

good luck

I have contacted Apple Support about this today.

I was told that as mine was a 2011 MacBook Pro the graphic card issue (which that warranty extension) would not be the issue.

To find out more they wanted to charge me £35.00 to continue with telephone support - which I declined on the basis that it shouldn't cost me anything to sort out their problem.

I asked for an address to write to - and was given one for Customer Support in the Republic of Itreland (I'm in England) that I'd have to send a letter to as it didn't have an e-mail address.

Frankly I find Apple Custopmer service a bigger 'joke' then this pathectic software they released. 😠

ow yes, the program specify macbook pro 15" mid-2010, you may have to work a bit more if you think this plan is your case, try find more people with macbook 2011 with same problem, so you can prove is a global issue in your model too.

keep posting!

The latest Report from todays crash 😠

Interval Since Last Panic Report: 193148 sec

Panics Since Last Report: 2

Anonymous UUID: 12825812-5C19-2A34-7436-B5D327602620

Tue Nov 27 16:13:35 2012

panic(cpu 6 caller 0xffffff802feb7bd5): Kernel trap at 0xffffff802fe121a8, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000004, CR3: 0x00000000170ba00b, CR4: 0x00000000000606e0

RAX: 0xffffff804318f4e0, RBX: 0xffffff8043c565b0, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff81125abdc0, RBP: 0xffffff81125abdc0, RSI: 0xffffff80438b4790, RDI: 0xffffff810211b000

R8: 0x0000000000000001, R9: 0xffffff8043c4c000, R10: 0x0000000000000000, R11: 0x0000000000000246

R12: 0x0000000000000104, R13: 0xffffff8043c565b8, R14: 0xffffff8043c4c000, R15: 0xffffff810211b000

RFL: 0x0000000000010002, RIP: 0xffffff802fe121a8, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000004, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff81125aba60 : 0xffffff802fe1d626

0xffffff81125abad0 : 0xffffff802feb7bd5

0xffffff81125abca0 : 0xffffff802fece4ed

0xffffff81125abcc0 : 0xffffff802fe121a8

0xffffff81125abdc0 : 0xffffff802fe1351d

0xffffff81125abe00 : 0xffffff802fe133f4

0xffffff81125abe70 : 0xffffff802fe15e28

0xffffff81125abeb0 : 0xffffff803014f653

0xffffff81125abf70 : 0xffffff803014f95f

0xffffff81125abfb0 : 0xffffff802feb26b7

BSD process name corresponding to current thread: distnoted

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x000000002fc00000

Kernel text base: 0xffffff802fe00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 31287540532857

last loaded kext at 19529789970863: com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1 (addr 0xffffff7fb230a000, size 86016)

last unloaded kext at 19589872563829: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7fb229b000, size 12288)

loaded kexts:

com.intego.iokit.VirusBarrierX6Service 10.6.18

com.intego.iokit.VBX6NKE 1

com.intego.iokit.BehavioralKext 1

com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.18

com.intego.kext.VirusBarrierKPI 10.6.18

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.69

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 2.3.1f2

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMuxControl 3.2.11

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AirPort.Brcm4331 602.15.22

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 9

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

HI Alekb

You have got a new logic board. Is it because of the "black screen issue"? I have a MacBook Pro mid 2010. After I installed lion I have had many "black screens".

What exactly do apple look for, when they decide to replace the logic board. Is it NVRM[0/1:0:0]: Read Error 0x00000100 ?

I have run all hardware tests, and there are no errors.

Can there be a problem with the grafic card anyway?

Hi palleba,

yes exactly, the fails came from the graphic card that is welded to the logic board, soy you have to change all. The TS4088 replacement plan is for this issue, so you may have to run in to a service because this ends 3 years after you buy the macbook.

You can read more about how many people applied for this plan here: https://discussions.apple.com/thread/3114550

good luck!

Hi All Together

I have the happy news, that Apple in the Faroe Islands have replaced my logic board for free on the extra-prolonging 3 years warranty due to graphics card error.🙂

My computer's own hardware test found no errors.

Apple has an extra graphics card test that can catch the error at the MacBook Pro mid 2010

Good luck to you all

Palleba