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Updated to new HP printer software, and am now getting instant crashes with Word docs on LJ1200, whether printed via Word, Open Office or Pages. No problem with PDFs on the 1200 or with any doc on DJ6500. Error message cites HPPrintSettingsPlugIn. Anyone else? Any ideas? This is on a MacBook Air 2011 with Mountain Lion.
MacBook, Mac OS X (10.4.10)
Same problem here with OS 10.8, HP 2.10 Update
Printing from any app to a HP 2300 Business Inkjet crashes the app and nothing gets printed. Reinstalling the HP 2.10 Update made no difference.
Solution was to downgrade the hpPostScriptPDE.plugin to the previous version using TM in for following folder:
/Library/Printers/hp/PDEs
HTH
Same problem here with OS 10.8, HP 2.10 Update
Printing from any app to a HP 2300 Business Inkjet crashes the app and nothing gets printed. Reinstalling the HP 2.10 Update made no difference.
Solution was to downgrade the hpPostScriptPDE.plugin to the previous version using TM in for following folder:
/Library/Printers/hp/PDEs
HTH
Same problem here, I can print test pages through the printer's web inteface to the LJ3800, but any programe attempting to print hangs and/or crashes, I can however print to an HP Inkjet. but not the LJ! Very frustrating. Tried most things such a repairing permissions, reinstalling HP Print update, even upgarding from Lion to Mountain Lion, deleteing printer and ading in again - same result. Sigh!
I saw the same problem after trying to install this update. The update installation failed to install properly (several times) and every time I tried to print afterwards, whatever browser I was using would crash. Crash log showed the culprit was the postscript driver plug-in. I restored functionality by going into the Library and wiping out the "hp" folder in the Printers folder and then installing the earlier 2.09 HP printer driver update. I believe there is something wrong with the update and recommend staying away from it.
Any print job after update crashes the application for me.
Using a generic driver prints fine.
My test account prints fine so there is a SW conflict somewhere.
Here is my crash report:
| Process: | TextEdit [2900] |
| Path: | /Applications/TextEdit.app/Contents/MacOS/TextEdit |
| Identifier: | com.apple.TextEdit |
| Version: | 1.8 (301) |
| Build Info: | TextEdit-301000000000000~50 |
| Code Type: | X86-64 (Native) |
Parent Process: launchd [394]
| User ID: | 503 |
| PlugIn Path: | /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSetting s.bundle/Contents/MacOS/HPPrintSettings |
PlugIn Identifier: com.hp.print.psdriver.HPPrintSettings
| PlugIn Version: | 19.1.0 (19.1.0b429) |
| Date/Time: | 2012-08-09 08:06:27.200 -0700 |
| OS Version: | Mac OS X 10.8 (12A269) |
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(doPrint:) from sender NSButton 0x7fc9aba99950
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
| 0 com.apple.CoreFoundation | 0x00007fff8afa10d1 __HALT + 1 |
| 1 com.apple.CoreFoundation | 0x00007fff8aedd126 CFStringCreateWithFormat + 230 |
| 2 com.hp.print.psdriver.HPPrintSettings | 0x000000010d65a5a4 0x10d63c000 + 124324 |
| 3 com.hp.print.psdriver.HPPrintSettings | 0x000000010d66595a 0x10d63c000 + 170330 |
| 4 com.hp.print.psdriver.HPPrintSettings | 0x000000010d66a43c 0x10d63c000 + 189500 |
| 5 com.hp.print.psdriver.HPPrintSettings | 0x000000010d66a606 0x10d63c000 + 189958 |
| 6 com.apple.CoreFoundation | 0x00007fff8afb9596 __CFDictionaryApplyFunction_block_invoke_0 + 22 |
| 7 com.apple.CoreFoundation | 0x00007fff8aee34c0 CFBasicHashApply + 128 |
| 8 com.apple.CoreFoundation | 0x00007fff8af0100e CFDictionaryApplyFunction + 158 |
| 9 com.hp.print.psdriver.HPPrintSettings | 0x000000010d63d88e 0x10d63c000 + 6286 |
| 10 com.hp.print.psdriver.HPPrintSettings | 0x000000010d66a49b 0x10d63c000 + 189595 |
| 11 com.hp.print.psdriver.HPPrintSettings | 0x000000010d669182 0x10d63c000 + 184706 |
| 12 com.hp.print.psdriver.HPPrintSettings | 0x000000010d64439a 0x10d63c000 + 33690 |
| 13 com.apple.CoreFoundation | 0x00007fff8afce4c2 __CFSetApplyFunction_block_invoke_0 + 18 |
| 14 com.apple.CoreFoundation | 0x00007fff8aee34c0 CFBasicHashApply + 128 |
| 15 com.apple.CoreFoundation | 0x00007fff8aee342e CFSetApplyFunction + 158 |
| 16 com.hp.print.psdriver.HPPrintSettings | 0x000000010d641d6a 0x10d63c000 + 23914 |
| 17 com.hp.print.psdriver.HPPrintSettings | 0x000000010d6415f4 0x10d63c000 + 22004 |
| 18 com.hp.print.psdriver.HPPrintSettings | 0x000000010d64125b 0x10d63c000 + 21083 |
| 19 com.hp.print.psdriver.HPPrintSettings | 0x000000010d66ce9e 0x10d63c000 + 200350 |
| 20 com.hp.print.HPSmartPrint | 0x000000010d6169a6 0x10d600000 + 92582 |
| 21 com.hp.print.HPSmartPrint | 0x000000010d609a02 0x10d600000 + 39426 |
| 22 com.hp.print.psdriver.hpPostScriptPDE | 0x000000010d580cfb 0x10d57e000 + 11515 |
| 23 com.hp.print.psdriver.hpPostScriptPDE | 0x000000010d580f82 0x10d57e000 + 12162 |
| 24 com.apple.print.framework.Print.Private | 0x000000010d4bf07f 0x10d4bc000 + 12415 |
| 25 com.apple.print.framework.Print.Private | 0x000000010d4c68c2 0x10d4bc000 + 43202 |
| 26 com.apple.print.framework.Print.Private | 0x000000010d4d2ad2 0x10d4bc000 + 92882 |
| 27 com.apple.print.framework.Print.Private | 0x000000010d4d2be4 0x10d4bc000 + 93156 |
| 28 com.apple.AppKit | 0x00007fff8f3e0219 -[NSApplication sendAction:to:from:] + 342 |
| 29 com.apple.AppKit | 0x00007fff8f3e0077 -[NSControl sendAction:to:] + 85 |
| 30 com.apple.AppKit | 0x00007fff8f3dffab -[NSCell _sendActionFrom:] + 138 |
| 31 com.apple.AppKit | 0x00007fff8f3de493 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855 |
| 32 com.apple.AppKit | 0x00007fff8f3ddce1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504 |
| 33 com.apple.AppKit | 0x00007fff8f3dd45c -[NSControl mouseDown:] + 820 |
| 34 com.apple.AppKit | 0x00007fff8f3d4dce -[NSWindow sendEvent:] + 6853 |
| 35 com.apple.AppKit | 0x00007fff8f3d0f04 -[NSApplication sendEvent:] + 5761 |
| 36 com.apple.AppKit | 0x00007fff8f2e6c7a -[NSApplication run] + 636 |
| 37 com.apple.AppKit | 0x00007fff8f28b656 NSApplicationMain + 869 |
| 38 libdyld.dylib | 0x00007fff8bfda7e1 start + 1 |
Thread 1:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
| 0 libsystem_kernel.dylib | 0x00007fff899b8d16 kevent + 10 |
| 1 libdispatch.dylib | 0x00007fff9306be26 _dispatch_mgr_invoke + 883 |
| 2 libdispatch.dylib | 0x00007fff9306ba2a _dispatch_mgr_thread + 54 |
Thread 3:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 4:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 5:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 6:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 7:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 8:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 9:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 10:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 11:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 12:
| 0 libsystem_kernel.dylib | 0x00007fff899b86d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x00007fff93a1cf2c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x00007fff93a1ccf3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x00007fff93a071b1 start_wqthread + 13 |
Thread 13:: com.apple.appkit-heartbeat
| 0 libsystem_kernel.dylib | 0x00007fff899b8386 __semwait_signal + 10 |
| 1 libsystem_c.dylib | 0x00007fff93aa4828 nanosleep + 163 |
| 2 libsystem_c.dylib | 0x00007fff93aa473f usleep + 54 |
| 3 com.apple.AppKit | 0x00007fff8f4d50e8 -[NSUIHeartBeat _heartBeatThread:] + 543 |
| 4 com.apple.Foundation | 0x00007fff91fbb842 __NSThread__main__ + 1345 |
| 5 libsystem_c.dylib | 0x00007fff93a1a782 _pthread_start + 327 |
| 6 libsystem_c.dylib | 0x00007fff93a071c1 thread_start + 13 |
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff8afa10d0 rbx: 0x0000000000000000 rcx: 0x00007fff778ee1e0 rdx: 0x00007fff8aed89f8
rdi: 0x00007fc9b030a4a0 rsi: 0x0000000000000000 rbp: 0x00007fff5543a8a0 rsp: 0x00007fff554391c8
r8: 0x00007fff778e7d30 r9: 0x00007fff55439d10 r10: 0x00007fff778e1040 r11: 0x00007fff778e7d00
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fc9b035efa0 r15: 0x00007fff55439d10
rip: 0x00007fff8afa10d1 rfl: 0x0000000000000246 cr2: 0x00007fc9b0361000
Logical CPU: 1
Binary Images:
| 0x10a7c4000 - | 0x10a7e1ff7 com.apple.TextEdit (1.8 - 301) <DF35CEC3-8241-3FDB-9F1B-50334E858EDF> /Applications/TextEdit.app/Contents/MacOS/TextEdit | |
| 0x10d07d000 - | 0x10d080ff7 +net.culater.SIMBL.osax (0.9.9 - 0.9.9) <F0F26DED-2BF8-C0BF-8D26-30D50D989095> /Library/ScriptingAdditions/SIMBL.osax/Contents/MacOS/SIMBL | |
| 0x10d3b6000 - | 0x10d3b8fff +jp.cvz.ColorfulSidebar (1.1 - 110) <57301138-7807-6ED1-D68E-5BD8D8F182D6> /Library/Application Support/SIMBL/*/ColorfulSidebar.bundle/Contents/MacOS/ColorfulSidebar | |
| 0x10d466000 - | 0x10d498fff com.apple.printingprivate.framework.PrintingPrivate (8.0 - 91) <13C0318A-BFDA-3895-B66D-1DBB66B37A14> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private | |
| 0x10d4bc000 - | 0x10d4f3fff com.apple.print.framework.Print.Private (8.0 - 409) <71FEC4CA-3ED4-3FC4-8637-91AE47E6D2C4> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI | |
| 0x10d51b000 - | 0x10d55bff7 com.apple.print.PrintingCocoaPDEs (8.0 - 409) <328E0BD4-0A57-3BD1-B0F7-B3722BE2C5BF> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs | |
| 0x10d57e000 - | 0x10d5dbfff +com.hp.print.psdriver.hpPostScriptPDE (19.1.0 - 19.1.0b429) <C00BBE42-D090-36A8-A128-EEFE91EF6D42> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/MacOS/hpPostScriptPDE | |
| 0x10d600000 - | 0x10d625fff +com.hp.print.HPSmartPrint (5.9.0 - 5.9.0.16) <8F528C7D-5203-31D5-9881-1C60C5C4DC52> /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint | |
| 0x10d63c000 - | 0x10d697ff7 +com.hp.print.psdriver.HPPrintSettings (19.1.0 - 19.1.0b429) <7E4D0018-E8B2-3CFC-86D9-552069D1302A> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSettin gs.bundle/Contents/MacOS/HPPrintSettings | |
| 0x10f57a000 - | 0x10f583fef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib | |
| 0x10f589000 - | 0x10f58cff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib | |
| 0x10f596000 - | 0x10f597ff3 +cl_kernels (???) <04DCC12E-398B-4D29-9B16-5E3D9719AB3D> cl_kernels | |
| 0x10f5a4000 - | 0x10f5a4ff1 +cl_kernels (???) <C237C41E-F312-4C67-B58B-7D76FC988222> cl_kernels | |
| 0x10f5a6000 - | 0x10f641ff7 unorm8_bgra.dylib (2.1.16) <14128E4A-6050-35C3-A493-3C8AEAF9B14D> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib | |
| 0x10fc4a000 - | 0x10fc4bff2 +cl_kernels (???) <06F9EAB6-E42F-4CE5-A1A6-86477E953A01> cl_kernels | |
| 0x10fc58000 - | 0x10fc59ff3 +cl_kernels (???) <DBBBAB20-891C-4E43-BAB5-986700020F76> cl_kernels | |
| 0x10fc5b000 - | 0x10fcf1ff7 unorm8_rgba.dylib (2.1.16) <AC3AFE82-7E82-340B-9E7A-9A27C29816DA> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib | |
| 0x10fd3a000 - | 0x10fd3aff3 +cl_kernels (???) <1D870BEB-A08A-4EA7-AC8C-7EAAA93AD22F> cl_kernels | |
| 0x7fff6a3c4000 - | 0x7fff6a3f893f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld | |
| 0x7fff871b7000 - | 0x7fff871d6ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib | |
| 0x7fff871d7000 - | 0x7fff871d7fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services | |
| 0x7fff871d8000 - | 0x7fff87245fff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore | |
| 0x7fff87275000 - | 0x7fff8728bfff com.apple.MultitouchSupport.framework (235.27 - 235.27) <78E356A6-78E8-3CAB-8982-7A4958C7A955> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport | |
| 0x7fff8728c000 - | 0x7fff87397fff libFontParser.dylib (84.5) <617A7D30-C7BC-39FC-A1FE-59367B4A5719> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib | |
| 0x7fff87398000 - | 0x7fff87432fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication | |
| 0x7fff87433000 - | 0x7fff8743fff7 com.apple.CrashReporterSupport (10.8 - 411) <FA7EA7CD-103D-30B1-BF2F-862E68A6B5B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport | |
| 0x7fff87529000 - | 0x7fff87537ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib | |
| 0x7fff87538000 - | 0x7fff8753cfff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib | |
| 0x7fff8753d000 - | 0x7fff875dbfff com.apple.ink.framework (1.4 - 110) <C6E43ED5-7189-3291-80F0-BB7702AD051A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink | |
| 0x7fff875dc000 - | 0x7fff87626ff7 libGLU.dylib (8.5) <47CB8E1C-F98F-352E-B235-DE9EA7A3454F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib | |
| 0x7fff87627000 - | 0x7fff87725ff7 com.apple.QuickLookUIFramework (4.0 - 555.0) <BD4FD137-918A-3755-B2B5-4E552D85B460> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI | |
| 0x7fff87726000 - | 0x7fff87727ff7 libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib | |
| 0x7fff8778f000 - | 0x7fff87abeff7 com.apple.HIToolbox (2.0 - 624) <49C4A53E-9239-3B9A-95DC-8C7B398E491D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox | |
| 0x7fff87abf000 - | 0x7fff87eb7ff7 com.apple.MediaToolbox (1.0 - 926.37) <347504AF-1028-3829-B51B-80E2F22BA600> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox | |
| 0x7fff87eb8000 - | 0x7fff87ec5ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth | |
| 0x7fff87ec6000 - | 0x7fff87ec6fff libOpenScriptingUtil.dylib (148) <4DB14EC4-422C-3AE8-83BF-354FEC197FD3> /usr/lib/libOpenScriptingUtil.dylib | |
| 0x7fff87ed5000 - | 0x7fff87ef4fff com.apple.ChunkingLibrary (2.0 - 132) <F5051C19-6C4E-3E65-9BEC-B0A4BA82457A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library | |
| 0x7fff87ef5000 - | 0x7fff87f1bfff com.apple.framework.familycontrols (4.0 - 400) <B296674D-6D0B-323D-84C0-1D356F6F3BFA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols | |
| 0x7fff87f1c000 - | 0x7fff87f59fe7 libGLImage.dylib (8.5) <9583CF74-F84A-33C7-B06A-3A72F090E544> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib | |
| 0x7fff87ff1000 - | 0x7fff88013ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos | |
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| 0x7fff93fdb000 - | 0x7fff93fe1fff libGFXShared.dylib (8.5) <34093C75-3ECB-3899-A2C0-A52ECAA7C3FC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib |
External Modification Summary:
Calls made by other processes targeting this process:
| task_for_pid: 11 |
| thread_create: 0 |
| thread_set_state: 0 |
Calls made by this process:
| task_for_pid: 0 |
| thread_create: 0 |
| thread_set_state: 0 |
Calls made by all processes on this machine:
| task_for_pid: 70974 |
| thread_create: 1 |
| thread_set_state: 0 |
VM Region Summary:
ReadOnly portion of Libraries: Total=192.3M resident=261.3M(136%) swapped_out_or_unallocated=16777216.0T(9149194698752%)
Writable regions: Total=179.7M written=8448K(5%) resident=60.5M(34%) swapped_out=0K(0%) unallocated=119.2M(66%)
| REGION TYPE | VIRTUAL | |
| =========== | ======= | |
| ATS (font support) | 32.1M | |
| ATS (font support) (reserved) | 8K | reserved VM address space (unallocated) |
| CG backing stores | 27.9M | |
| CG image | 556K | |
| CG raster data | 28K | |
| CG shared images | 1248K | |
| CoreGraphics | 4K | |
| CoreImage | 8K | |
| CoreServices | 9588K | |
| MALLOC | 86.1M | |
| MALLOC guard page | 48K | |
| Memory tag=240 | 4K | |
| Memory tag=242 | 12K | |
| Memory tag=243 | 8K | |
| Memory tag=251 | 92K | |
| OpenCL | 52K | |
| STACK GUARD | 56.1M | |
| Stack | 14.6M | |
| VM_ALLOCATE | 16.3M | |
| __DATA | 17.0M | |
| __IMAGE | 528K | |
| __LINKEDIT | 53.1M | |
| __TEXT | 139.1M | |
| __UNICODE | 544K | |
| mapped file | 52.6M | |
| shared memory | 1444K | |
| =========== | ======= | |
| TOTAL | 508.7M | |
| TOTAL, minus reserved VM space | 508.7M |
Do you have any specific settings being used in any of the HP PDEs? Are you using a preset? Have you tried deleting the /Library/Printers/hp folder and reinstalling the drivers? Since this is crashing in one of the HP PDEs, it might be necessary to contact HP.
The crash report shows the problems is the same plug-in I reported and a component of the 2.10 update Apple released. I got the 2.09 driver from the Apple Downloads section of their support site, though I couldn't find it there a few moments ago!!
Well, your response suggests that Apple needs a new category to add to "This solved my question" and "This helped me." I think I'd label it "This depressed me" with a sad face for an incon. The HP 2.09 driver does seem to have been removed from the Downloads section which is going to make it a bit more difficult for the rest of us to resolve this issue.
But thanks for confirming my original problem and I'll wait to see if anyone on the HP site has any other ideas.
I have tried repairing disk permissions, I have totaly reset (deleted all printers) and reinstalled them but still crashes. Every single application I try to print from crashes as soon as I click on the printers drop down print button. This is infuriating, both of my office iMacs are doing the same since the HP software update!!!!! Where do I get the old software?
Well, I just saw where another poster said re-downloading the 2.10 update worked. When I checked the available download, I noticed that the version number was "2.9" and that the file size matched the download I made last night. Apple has apparently moved the 2.9 update into the slot for the 2.10 update. So, find the 2.10 update, check to make sure that the version is 2.9 and file size is 473.3 MB, and then have at it. It looks like you may be able to simply install this over the 2.10 update and get it working. Be sure to reboot before you try it. If it doesn't work, try deleting the "hp" folder from the Library/Printers folder, reinstall 2.9, and try it again.
Unfortunately, I don't have the file package I downloaded last night so I can't look for differences. When I downloaded the 2.9 version file Apple is supplying now and applied it to a Snow Leopard boot disk, like you, I had the same problem. The crash log showed it was the same plugin: hpPostScriptPDE.plugin -- the same version that gave me problems last night. I got it working again by going into the Library/Printers/hp/ PDEs folder and simply deleting that plug in. I don't use PostScript for anything; instead I use PCL 5/6, so I believe this may work for most people as well. The same trick might work with the 2.10 driver update as well as long as that's the only problem with it.
Here's another idea. On the SL disk that stopped working, I deleted only the plugin and copied to its place a version I knew was working. That solved the problem. So another approach might be to use a TM backup to just copy a version of the plugin before the 2.10 update to the Library/Printers/hp/ PDEs folder (assuming your crash logs show that this plugin is causing the crash).
I had the same issue with my HP CP1518ni. I ended up deleting the HP and PPD Contents folders in 'Macintosh HD / Library / Printers' and then copying a 08/07/12 version back from Time Machine.
Copy the required folders from Time Machine first onto your desktop as it will not restore them for you as "they are required by OSX" etc and then manually delete and re-copy in Finder.
Would you be willing to send me the install logs from the Mountain Lion machine that is crashing please? My email is jblancha@mac.com. You could also send a full Apple System Profile (from under the Apple menu). Thank you.
I had a similar problem. Trying to change the presets in the printer popup inside Safari would cause it to crash every time. Restoring /Library/Printers/hp solved the problem. I attempted to configure an equivalent printer on another system, but the software wants to print to the edge on the 2605 with A4 paper, but the printer seems incapable of it.
In Finder navigate to Macintosh HD / Library / Printers / hp / PDEs. Right (control) click on 'hpPostScriptPDE.plugin' and 'Show Package Contents'.
Then open the Contents folder and you will find a plugins folder. DELETE IT and your printer will work.
The old 2.09 version did NOT have this folder and plugin.
Problem with new HP Printer Software
