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Problem with new HP Printer Software

Updated to new HP printer software, and am now getting instant crashes with Word docs on LJ1200, whether printed via Word, Open Office or Pages. No problem with PDFs on the 1200 or with any doc on DJ6500. Error message cites HPPrintSettingsPlugIn. Anyone else? Any ideas? This is on a MacBook Air 2011 with Mountain Lion.

MacBook, Mac OS X (10.4.10)

Posted on Aug 9, 2012 6:43 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2012 12:21 PM

Same problem here with OS 10.8, HP 2.10 Update


Printing from any app to a HP 2300 Business Inkjet crashes the app and nothing gets printed. Reinstalling the HP 2.10 Update made no difference.


Solution was to downgrade the hpPostScriptPDE.plugin to the previous version using TM in for following folder:


/Library/Printers/hp/PDEs


HTH

47 replies

Problem with new HP Printer Software

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