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Problem with new HP Printer Software

Updated to new HP printer software, and am now getting instant crashes with Word docs on LJ1200, whether printed via Word, Open Office or Pages. No problem with PDFs on the 1200 or with any doc on DJ6500. Error message cites HPPrintSettingsPlugIn. Anyone else? Any ideas? This is on a MacBook Air 2011 with Mountain Lion.

MacBook, Mac OS X (10.4.10)

Posted on Aug 9, 2012 6:43 AM

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47 replies

Aug 24, 2012 12:34 AM in response to Gadget

I fully understand the goal of your post. I downgraded to 2.09 and stayed there; never installed 2.10 again. Until I read Upton666's post about how to resolve 2.10's issue. I decided I was going to try the steps for myself. Then, when I ran the App Store (i.e. Software Update), I noticed 2.11 was available. So I thought: heck, I'm just updating straight to 2.11, and succeeded. Even thogh SU then reported 2.10 to still be available for installation, when I inadvertently clicked the Update button, the rest of OS X apparently thought otherwise. 2.11 was not actually downgraded to 2.10.


If I knew in advance how to Hide Updates in Mountain Lion, I would probably have taken that short cut. However, Google failed me on this occasion. That's where I thank you, Gaget, for telling me how to do it in Mountain Lion. I shall remind this for when such a case shows up again.

Problem with new HP Printer Software

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