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Updated to new HP printer software, and am now getting instant crashes with Word docs on LJ1200, whether printed via Word, Open Office or Pages. No problem with PDFs on the 1200 or with any doc on DJ6500. Error message cites HPPrintSettingsPlugIn. Anyone else? Any ideas? This is on a MacBook Air 2011 with Mountain Lion.
MacBook, Mac OS X (10.4.10)
Same problem here with OS 10.8, HP 2.10 Update
Printing from any app to a HP 2300 Business Inkjet crashes the app and nothing gets printed. Reinstalling the HP 2.10 Update made no difference.
Solution was to downgrade the hpPostScriptPDE.plugin to the previous version using TM in for following folder:
/Library/Printers/hp/PDEs
HTH
Where did you get the v2.09 update?
I got it from an earlier clone.
Prints fine with older version.
Thanks ... Ken
Delete
Does that mean you tried deleting?
Thanks for the 2.9 tip, which worked for me. Except in Address book. If I print to any HP printer or to PDF it causes Address Book to crash. Deleting/reinstalling made no difference. Any ideas?
You'll need to confirm that it's due to the same problem. Look in Console/User Diagnostic reports for the crash that occurred and see if it points to any particular piece of software.
electrophoto:
That indeed seems to fix the problem....
Thanks,
stevemcc
Me too. Can't print from any app since the update. Removing the printer and deleting /Library/Printers/hp did not help.
Fixed via sudo rm -rf /Library/Printers/hp/PDEs
Same solution worked for my HP LaserJet CP4025DN. At least things work while we wait for a fixed plugin!
Great job. This finally worked. Thank you.
If only HP had tested their update properly....
Thank you so much Upton666 !!!
The solution to delete the plugins folder worked. Didn't even need to restart.
I posted my problem in another section, I will update there.
Upton666's workaround did the trick for me.
Upton666's solution worked for me too!! Thanks
Really, incredibly unbelievable that Apple would let this go on for so long.. roll back the update!!
Great, many thanks, worked perfectly!
Regards RAPHAEL
Don't update is the simplest way. Skip that update until it has been fixed, I'm doing this on 2 iMacs.
Problem with new HP Printer Software
