yellow screen retina

I have the worst possible case:

My perfectly white Samsung display was working perfectly, until it literally popped. At first I thought it was a cluster of dead pixels, but when scratched they would feel like a tiny hole.

The Genius told me it was my fault, but was forced to accept the fact that I could never punch such a hole in the display. Clearly, a bubble from inside the display would have broke the glass. He accepted to swap me the display, but only the display. I understand, why would they swap a full computer when only the display is to blame? Not very cool but it's ok nevertheless.

When I received my rMBP back, it looked fine for a while, until I came back home and compared it to my 24 inches Dell. It struck me so hard I still can't believe it. My monitor is YELLOW!!

But not only yellow, the brightness is ridiculous! I remember being blinded by the light when using it with the backlight full on. Now i HAVE to use this setting in order to have a confortable view.

Also, I don't think the monitor was calibrated, so I have my profile on my SSD, and another screen by another manufacturer.

Yellow, brightless and poorly calibrated... What can I do? I don't see any ghosting at the moment. Can I send it back to Apple via the website? I bought it at the Geneva Apple Store and am tired to deal with them, I'd rather send it instead of traveling back and forth each time...

PGDesigns wrote:

If you are an iMac 27" or RMBP user who is stuck with an LG panel, there is only one solution if you can't exchange. You'll need to recalibrate your display's "target white point". Set up up a new calibration and skip through all settings until you see the target white point screen. Native is set to about 6500K. You will want to crank that up to 7000 - 7500K range. Keep in mind though that with my iMac, in just a year's time, I had to continually bump up that number by small increments. In other words, the yellow tint only seems to get worse with time.

My 2nd rMBP has a Samsung display and it is very yellow (slightly less than the first rMBP I got with the LG screen) with a lower luminance. In order to get an image looking somewhat similar to one displayed with a built-in standard profile (like the regular LED Cinema Display on my 27"), I have to crank up white point to 8200..! I also have to push the brightness control nearly to the max.

I also noticed that putting my rMBP and a regular MBP side by side, looking at the back of the screen, the rMBP displays a pinkish Apple logo, instead of a bright one.

As much as calibration is mandatory for print, as much working with images destined to the web one should use the built-in profile, not a custom one. Why? Because the vast majority of people do NOT have calibrated displays and the aim is that websites look good for the majority of screens out there. Therefore, if I would work for the web with anything other than a standard profile, it is obvious my designs will look great on MY end, but on my end only. That's where the big problem is.

kielzog wrote:

I told him I would like a Samsung screen next, but he couldn't say whether that would be the case. Europe seems to be getting all LG screens. I compared my screen to all the Retina MBP's in the Store but they all suffered from the same problem.

There are still Samsung screens out there but then again, one big data in the equation may have to do with the fact that, as you know, Samsung and Apple are not really in the best of relationships right now...

Is this why more LG's seem to be around? I cannot say, but it would make sense.

kielzog wrote:

Apart from the screen, this laptop is so incredible, so fast, it is a real joy.

I absolutely agree with you on that. This laptop is by far the best I've worked with. Apart from the color nightmare, running the CS6 on it is a pure joy.

kielzog wrote:

Now all I wonder is: should I get AppleCare so I can swap it once the display problems are gone? But the idea of shelling out even more money to Apple makes me sick. Thoughts?

Just considering the price of the screen itself, getting AppleCare is certainly the safest option. However, does that mean you'll be able to swap your laptop if new batches are produced not exhibiting yellow screen/IR problems? I don't know. But at least, covered by AppleCare, perhaps you could have your display replaced at no cost then (except for the initial AppleCare fee, of course).

I have a week 35 LG, no IR from my limited testing but yellowing in the bottom half of the screen.

It is mostly notable when I compare the same text at the top and then scroll to the mid section it looks dirty, for lack of a better way of describing it. It is mostly noticible on white backgrounds such as google homepage.

Does anyone know the cause of this? Is a glue problem that we found in previous apple retina products? Or is it from backlight bleed which I can see in the bottom corners of the screen.

I bought it from a premium reseller but only have 3 more days to return and want to make sure it is absolutely necessary to before I do.

Thanks in advance for any advice.

What do you mean "Absolutely Necessary"? Do you want a $2000 computer that the screen is yellow in certain areas?

No but I also dont want to return it and chance getting a worse one in return if it is a problem like glue that may fix itself in time.

I've been waiting two weeks for current machine (shown at left in side-by-side) to get replaced. It suffers from the creaky case. After a long wait, the replacement came by UPS today at right. Not only does the replacement still have some creaks, but the screen is noticably yellow in several shots I took. The scary thing is that they are from the SAME manufacturer and carry the same serial number! Both are LG.

I've got to now drop off the replacement at the Apple store for send-back, and request a 3rd machine. Apple seems to love to buy sub-standard screens. Does no one check them there?

In Photoshop I used colour picker to review some of the whites on the left machine and some on the right. On average, the correct machine has a blue push by a few points. On the bad machine, there's a noticable lack of blue saturation making the screen look yellow. It's easier for me to dial down the blues on the left machine if I wanted to, than try and eliminate the yellowing at right. Take a look at that desktop photo... it goes from a sea of blue to a jaundice teal at right.

Hi,

Can I say - you lucky *******.

That 'yellow' screen is probably more correct; most Apple displays exhibit a pink hue to them.. and the Retina LG panel I have has oversaturated blues and doesn't do a very good job of displaying aqua.

If you had a 2.7/16GB/768GB system, I would happily swap mine for your system on the right. What you see on the right is exactly what my calibrated IPS panels look like.

I would keep in mind that even a digital camera, as good as my 60D with kit lens is, is still not as accurate in some ways as the human eye. In the shot, I can tell that it slightly oversaturated the blues by a few points, and downplayed the yellows by an equal measure. What I'm saying is, when the machines were side by side, the one I have now was clearly "white" while the other one had a yellow cast to everything.

The real story here should be LG's wildly unpredictable screens, which is rediculous in a 3K costing machine. Even if Apple isn't going to use the best panels from a cross-section LG gives them, they should at least be building in some sort of hardware/software calibration at the factory to bring them all within a point or two of one another.

LOL guys, I just got a "yellow" Samsung screen. It's closer to being accurate than the screaming blue LG. I'm also now picking up more shadow detail. The reason I now have a Samsung is because I had an LG and it had image retention. TRUST me on this one...You do NOT want an LG. More than likely you will have severe image retention which would never allow you to accurately do photographic work because you would think that you were seeing things all the time. Well, you would be...Bright white areas that were on the screen previously (for not that long at all). You would have a very tough time with dodging/burning of particular areas of a photo and the exposure settings in general if you have remnants of an image overtop what you're trying to adjust. As far as I'm concerned I've never had a worse screen for photographic work than the LG I previously had in my rMBP. You guys don't know what you're asking for 😁 Heh the grass is always greener I guess...It just simply may be a while before we get what we consider "perfect" IPS displays I guess...But I think yellow (not that yellow) is better than the image retention. Yes, the Samsung panel is also not as bright, but the LG was too bright. Having had both now personally.

So..? What is your point exactly? Better a yellow Samsung than a LG with IR?

my-username-was-taken wrote:

You guys don't know what you're asking for 😁 Heh the grass is always greener I guess...It just simply may be a while before we get what we consider "perfect" IPS displays I guess...

We may "not know what we're asking" in your view, but you come off as the one who doesn't know much, apparently.

First of all, although IR is likely to happen on LG screens, not all LG screens are affected.

Second, "what WE consider perfect" displays is irrelevant. The issues, be it IR or white point are not whinning customers asking for the moon. It's not even the case of what WE consider perfect, it's the case of a product that does not meet professional/industry quality.

I've had both an LG and Samsung as well if you have read this thread. Both yellow and no IR on the LG.

Yet there ARE laptops out there that hold very good displays, regardless of the brand, even though the Samsung seems to be slightly better.

Enjoy your yellow Samsung screen.

*Dom* wrote:

So..? What is your point exactly? Better a yellow Samsung than a LG with IR?

Enjoy your yellow Samsung screen.

Yes...And I will. I honestly don't believe Apple will replace your screen if you say it has a yellow tint. If you say it has image persistence you'll have a SLIGHT chance. The trouble I just went through was a nightmare. I'm thanking my lucky stars I now have a Samsung. So YES I will enjoy it. I feel lucky actually.

Now, if you truly believe a high percentage of screens are "perfect" and in your words perfect would be LG white point without image retention...Then yea I guess I would prefer that...But I just don't see the yellow tint as that bad...Perhaps I don't actually have the yellow tint. I'm just saying this Samsung that I just got is warmer than the LG.

The only real point to my comment was to warn people that if you do go all nuts over a warm screen, you might end up with worse.

Enjoy gambling and talking to AppleCare for hours on end to most likely never get what you're after.

I think we can end this troll session now, yes?

Not true. There are many reports of IR in the LG screens, but no proof of IR in every LG. You hearing a very vocal minority that have had IR problems. Yellow screen is also not on every LG and screen tint issue have been found on both Samsung and LG screens. LG screens generally have better color accuracy and there have been reported incidents on dead pixels, hot spots and light bleeds on the Samsung screens.

I didn't realize people had yellow tint with LG.

Perhaps there's a degree of severity that's different between all screens in general.

I just know my Samsung is warm...But nothing that isn't correctable with calibration...I would never expect a perfectly accurate screen out of the box anyway, that's not how it works.