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Mac AppStore Update Apps Error "NSURLErrorDomain-Error -1100"

Hi All,

when update all my apps on my mac i get always following errror message during the update "(NSURLErrorDomain-Error -1100.)".

Posted on Aug 9, 2012 12:26 PM

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40 replies

Sep 13, 2012 11:35 AM in response to pjonesCET1

I tried removing the com.apple.SoftwareUpdate.plist to the trash, still got the "The operation couldn't be completed. (NSURLErrorDomain error -1100.)" error. If it is corrupted on some people's machines, it wasn't on mine. I also tried putting Google's DNS 8.8.8.8 and 8.8.4.4. and still the same error. I used CleanMyMac and removed all of AppStores cache and no joy.

Sep 13, 2012 4:34 PM in response to manu_bi_89

I've followed all of the tips int his thread and still cannot resolve the problem on my 27" i7 iMac running Mountain Lion.


Given the timing and number of people having this issue, I beleive that it is something in one of Apple's data centers causing this problem. I'm posting what I've tried in hopes that an Apple engineer reads this and it helps them understand this is a real problem for quite a number of users.


Also, we could also use a much better error message then letting the raw error codes get displayed to users. I've seen error codes -1100, -1102 and perhaps evern -1101.


DNS Servers:

I was already using Google's DNS servers 8.8.8.8 and 8.8.4.4, as well as my own local cacheing DNS server. I first removed my cacheing one and cleared the DNS cache using 'sudo killall -HUP mDNSResponder'. I then restarted and still recieved the error. Then I removed the Google DNS servers and used my ISP's (TimeWarner Cable in Wisconsin) DNS servers, cleared the cache and restarted and still the same problem. Given the fact that using new DNS servers solves the problems for some, it looks like the problem might be caused by a TTL that was set too long, or perhaps midstream dns cacheing servers not honoring TTLs. Though given the fact that I've not been able to find any that work for me, this theory might not be accurate.


Evernote Update:

I noticed one user who did recieve an Evernote update. I was getting the error for at least most of yesterday and did at one point today receive the Evernote update, upgraded it and then I recieved the error message. I would assume that this means that the problem did not happen for me on at least one search for updates. But the errors did happen right after that, so the problem is cleary still there.


Apple Support:

I emailed Apple support yesterday and the response I recieved back was that I should call in the support line which I did and was informed at Apple wanted me to charge me $50, even thought I pointed the tech to this thread showing many, many other people having this same problem. The tech I spoke with was unaware of any such problem, but appeared to take interest in what I was telling him, especially given the number of new reports of the problem today and yesterday. He did suggest deleting the user plists for the AppStore.


PLISTs:

I have deleted all of the following PLISTS, but this has not solved my problem, even after restarts and further DNS cache clearing:


/Usesr/<my username>/Library/Prefereces/com.apple.appstore.plist

/Usesr/<my username>/Library/Prefereces/com.apple.appstore.plist.lockfile

/Usesr/<my username>/Library/Prefereces/com.apple.softwareupdate.plist (which hasn't returned)


iTunes 10.7:

Some users are reporting that they can successfully update iTunes 10.7 manually. I was able to do this as well, but still recieve this error after the update is complete, so I do not believe that the error we're all seeing is related to that file...course it could be resulting from the server load of others getting the file.

Mac AppStore Update Apps Error "NSURLErrorDomain-Error -1100"

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