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iphone thinks headphones are plugged in even when not - how to fix

iphone thinks headphones are plugged in even when not - how to fix

iPhone 4, Windows XP

Posted on Aug 10, 2012 2:48 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2017 3:38 PM

I've been trying to get this issue fixed on my iPhone 6 almost all day. I never use headphones and my phone has never had any water or physical damage. I tried SO MANY things and what finally worked for me was this.. HOLD DOWN THE VOLUME UP AND DOWN BUTTONS AT THE SAME TIME, WHILE STILL HOLDING THESE DO A HARD RESET. SO ALL THE STEPS YOU WILL DO AT THE SAME TIME ARE HOLD DOWN THE VOLUME UP AND DOWN BUTTONS WHILE HOLDING DOWN THE HOME BUTTON AS WELL AS THE BUTTON ON THE RIGHT SIDE OF YOUR PHONE. ONCE YOU SEE THE WHITE SCREEN WITH THE APPLE YOU CAN LET GO OF ALL BUTTONS. THIS SHOULD FIX THE ISSUE! I really hope this saves someone a lot of the hassle I've been through!!

192 replies

Feb 3, 2014 7:46 AM in response to kristinfromsummit

Thanks for all the great suggestions, folks!


I had my phone in my pocket when I was outside during a wet snow, took a few pics then came in (which caused condensation from the temp change). Next thing I know no sound is coming out of my phone and it's telling me the headphones are plugged in. I figured it was a moisture issue.


I was about to try to bag of rice trick but read the suggestions here...I cut a q-tip in half and used the end to push some tissue in and out, twirled it a bunch of times and the sound came back 🙂


..EDIT...sound went back out again. *sigh* Gonna stick it in the back of rice for a while.

Mar 25, 2014 12:32 PM in response to kristinfromsummit

I dropped my phone on top of snow. It was hard enough for it not to get submerged, so I was hoping it didn't get wet. Once I got home and unplugged the headphones I knew some moisture must've collected inside the phone after all. Because of that I tried the q-tip and rolled up paper solutions first. I twisted regular toilet paper and put it in the jack and pushed it down slightly so it'd fill it up. Neither worked, so after that I tried the paper clip. I don't know if it was a combination, a coincidence or if the clip did it in the end... but it started working right then.

May 14, 2014 11:18 AM in response to kristinfromsummit

I have tried every thing which is proposed her and with me it said either 'headphones' or 'dock connector' after trying everything, my phone crashed. It took 5 long minutes of stressed waiting before my phone finally turned on. I check to see where the volume was going to come from and it still said 'dock connector'. Out of misery and anger, i threw my phone on my bed covers and TADA, it started working. 😁 😀 so if you have the same issue, just try throw your phone on your bed covers and maybe it will work for you too, be sure to check the other tips because i dont think that it will work the first time. If all fails, try what i did.


Hope i helped 😝

Feb 13, 2015 11:51 PM in response to kristinfromsummit

THANKYOU TO THE PERSON THAT SUGGESTED THE HAIRDRYER! I tried for an hour and a half using the Q-tip, a lighter over the headphone jack, needles of all different thicknesses, paper clip method, I googled how much a replacement jack was! EVERYTHING! I was at the end of my tether! Then out of curiosity I just tried the hairdryer method because I had a strong feeling it was to do with the fact that my phone slightly fell into a cup of coffee when driving earlier on in the day! AND IT WORKED!

I just signed up to the apple support community to say thankyou to everyone who suggested all of the methods! AND PARTICULARLY THE PERSON THAT SUGGESTED THE HAIR DRYER!


So appreciative of forums such as this!


Sincerely,


A previously stressed 17 year old, and now a very happy person! ☺️

Feb 15, 2015 2:45 PM in response to kristinfromsummit

So like a lot of people here, I got some water into my iPhone 5S. Left it overnight in a bag of rice and everything seems to be working fine apart from the fact that the phone says headphones are connected when they aren't! I made a call and it only worked on loudspeaker, alarms play out loud but nothing else - music keyboard sounds, calls not on speaker etc. will work. I've tried everything suggested here, hairdryer on cool for a few minutes, blowing into the jack, tissue but nothing is working! I've also tried to put headphones in but they won't insert all the way which I thought was unusual, there's nothing stuck in there and i've tried to clear it out. It's definitely related to a moisture issue but I can't work out why the headphones won't insert! Sorry this is a bit rambly but i'm in a bit of a panic 😟

Jun 11, 2015 6:40 PM in response to sfox1288

i bought a waterproof case but it wasn't a life proof because Im not trying to waste money and I was using it in the pool all day and then I saw that headphone thing and had a heart attack. When I saw your idea I thought you were crazy and then I though hey what do have to lose. The second this worked I was never so happy for the Internet. Thank you so much for the help🙂

Jul 8, 2015 4:40 AM in response to kristinfromsummit

I just suffered from this problem. what i did is i took Q tip( Air bud) , since it is thick earlier, remove some cotton from it so that it will exactly fit into the jack then push it into the jack till the end and move there( make a circular move or sometime directly forcefully insert into the jack n then remove it), you will notice black material coming out with the cotton, remove it with many attempts and then check whether the problem solved or not....you can wet the cotton sightly but don't make it heavily.

My problem got solved in very short time. Hope this works for you too!

Aug 3, 2015 7:34 PM in response to prabhleen14

Just created an account to say thanks! I got caught in the rain today and then several hours later my iPhone receiver wouldn't work. The volume adjustment said "headphones" when nothing was plugged in. Based on the advice here, I rolled up a tissue very tightly and stuck it in the headphone jack, then pushed it in as far as it would go using a paperclip. When I removed the tissue, the receiver worked! Thanks for the advice, everyone - you saved me a trip to the Apple Store!

iphone thinks headphones are plugged in even when not - how to fix

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