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Level 1

13 points

How do I remove my credit card information from my iPad?

I purchased an app not too long ago. Everything went well. I have recently tried to install an app but I am unable. A message pops up stating that I have to log into my account due to payment information changes. It tells me my security code for my credit card is incorrect. I typed it in (the same code that I had used before, of course) and it still says it is incorrect. I no longer wish to have my credit card information on my account. There is no money on the credit card right now. Am I being charged? The purchase was a one time thing. It was a game. I have since deleted the app. Someone, help. I am now uncomfortable with this situation and would rather not deal with being on hold or having to explain again what has happened. Thank you.

iPad 2

Posted on Aug 10, 2012 8:07 PM

39 replies

Feb 25, 2013 6:25 PM in response to Marisol17

Please see the reply above. Sorry it's not copied and pasted very well here. I,m learning here :)

Feb 26, 2013 8:27 PM in response to NalaniP

Where exactly did you put the 3/4 security #'s?

Feb 26, 2013 8:50 PM in response to Desiree. S

To remove credit card information , sign in to your iTunes on the computer and get into your ACCOUNT INFORMATION and then APPLE ID SUMMARY. Look for PAYMENT TYPE then EDIT. Click on that and you should see a row of payment options such as Visa Mastercard Discover etc. At the end of that row is a button that says NONE. Click that button and you have removed your credit card information!!!

I sure hope this helps.

Marcella

RAB2006

Level 1

0 points

Mar 4, 2013 1:41 AM in response to marcellafrombc

I tried all this situations and isn't working, i already try on ipad 2, iPhone and iTunes on iMac. What can i do more?

Mar 4, 2013 11:15 AM in response to RAB2006

Wow, well I have no idea then . I think you are missing something, but if not and you are truely concerned, think about closing the credit card account you entered. Call the Ccard company and see what they can do for you.

I just don't see how you are not seeing the NONE button where I told you it was. This information is in iTunes.

sorry cant be of more help. Call Apple.

SisMax

Level 1

0 points

Mar 22, 2013 6:05 PM in response to AppleTree2012

This worked for me, when everything else didn't. Thank you!!

Mar 22, 2013 7:11 PM in response to SisMax

I'm so glad it worked!!!!!

Tiowi

Level 1

0 points

Apr 16, 2013 8:30 PM in response to NalaniP

Hi all, AppleTree2012 workaround worked for me , cheers everyone.

Aug 11, 2013 8:57 AM in response to AppleTree2012

Thank you worked for me 🙂

Janulo

Level 1

10 points

Sep 4, 2013 1:22 AM in response to Diavonex

Hello I am trying to change NONE option but I don't have this opportunity in my screen. Can you advice me where RO find it please?

Sep 4, 2013 9:11 AM in response to Janulo

You might need to go to your computer Itunes and It seems to me there are more options regarding purchases... such as Quick Links. There you have the Account Purchased Redeem and Support buttons. I have had to click on support and they have always been excellent with me. Prompt and very fair. You might find what you're looking for in Account or Purchased.

good luck

Sep 4, 2013 9:49 AM in response to Janulo

GO to settings. Choose iCloud. Select account, account window poppstjörnunni up. Scroll down to payment information. Click on payment information. Click credit card and from there you can choose none. That worked for me, hope it works for you :)

Nov 18, 2013 10:25 PM in response to NalaniP

Wait, how'd you remove it, cuz I really want to get rid of my information!

Feb 20, 2014 3:32 PM in response to DirtyWindex

Go on your Idevice go to settings then select Itunes and app store then click on apple id then under payment type select none .

Mar 22, 2014 2:35 PM in response to NalaniP

i want to delete my credit card

How do I remove my credit card information from my iPad?