How do I remove my credit card information from my iPad?

I purchased an app not too long ago. Everything went well. I have recently tried to install an app but I am unable. A message pops up stating that I have to log into my account due to payment information changes. It tells me my security code for my credit card is incorrect. I typed it in (the same code that I had used before, of course) and it still says it is incorrect. I no longer wish to have my credit card information on my account. There is no money on the credit card right now. Am I being charged? The purchase was a one time thing. It was a game. I have since deleted the app. Someone, help. I am now uncomfortable with this situation and would rather not deal with being on hold or having to explain again what has happened. Thank you.

iPad 2

Posted on Aug 10, 2012 8:07 PM

39 replies

Jun 6, 2014 10:56 PM in response to NalaniP

http://support.apple.com/kb/HT1918?viewlocale=en_US

Jun 25, 2014 11:50 PM in response to Noble Seven

Thank you very much! This was the answer to my problem. I use my iPad and couldn't do it on the iPad.

But went into the PC that is synched to my iPad and it did exactly what you said.

I can always enter my information again if I want to purchase something. I purchase rarely. Thanks again!

Nov 26, 2014 4:59 AM in response to Noble Seven

i cant find it

King_Penguin

Level 10

334,990 points

Nov 26, 2014 5:27 AM in response to Monallycv_x3

If you aren't getting the 'none' option on the payment details screen on your account : http://support.apple.com/en-us/TS5366

erikayr

Level 1

0 points

Sep 3, 2015 8:58 PM in response to marcellafrombc

I have tried removing my credit card information multiple times and the system never removes the information. Do you have other suggestions?

Oct 4, 2015 10:29 AM in response to NalaniP

wwhen you update your device, the none option appears through your music app. Click the small head in the upper left corner and select view Apple ID and then payment info. You should have the option of choosing none.

Jul 4, 2016 12:25 PM in response to NalaniP

I Can't remove my master card information I am getting frustrated with it

King_Penguin

Level 10

334,990 points

Jul 5, 2016 12:31 AM in response to Babygirl1990

You are trying to remove it just by logging into the account, not when trying to download something : Change or remove your Apple ID payment information - Apple Support ?

You won't get the 'none' option if you are a family organiser in family sharing or owe iTunes money : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Jan 4, 2017 6:51 PM in response to marcellafrombc

I do not see a none option. How do I find it?

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How do I remove my credit card information from my iPad?