Apple Battery Bulge fire safety hazard
When I returned from vacation I found the battery in my son's MacBook Pro had bulged from a flat wafer into a little hamburger-shaped aluminum sandwich. The battery was hot. Before leaving on vacation I turned off the laptop and unplugged the power cord from the wall outlet. The laptop was on a desk. Had it been located on a flammable surface such as bed sheets I fear the heat from the battery would have caused a fire while we were on vacation. The battery and laptop worked fine before the battery bulge. I called Apple Care today and spoke with Robert Schroeder, Senior AppleCare Advisor. He told me the batteries are designed to expand when they are old. "I sorry" he said, "I would be happy to order a new battery for you." The price is $129. What! Apple almost burns down my house and all Apple Care can do is charge me full price for a new battery!!!!
This will be my last Apple product. No more IPhone, No more IPod, No IPad, No MacBooks. Apple service has been exemplary in the past. But this change in product quality and customer service policy has soured my taste for Apples.
MacBook Pro