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Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.

This is the error I am receiving.


Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.


Click Start New Backup to create a new backup. This will remove your existing backup history. This could take several hours.

Click Back Up Later to be reminded tomorrow. Time Machine won’t perform backups during this time.



Can anyone tell me why? The last back up was July24th. I am afraid to start a new back up if I have to erase everything first.

My Mac OS X version is 10.7.4


Need help with this, as I am very confused why it stopped working.

Time Capsule 802.11n (4th Gen), Mac OS X (10.7.4)

Posted on Aug 14, 2012 6:41 AM

Reply
351 replies

Dec 13, 2016 1:24 AM in response to Adamskiodp

I have just noted an issue with my NAS backup using TimeMachine. Has anyone noticed data corruption of any of their drives or incremental backups just after installation of the Advanced Meter from the Gas Company, (in our case Southern California Gas)?


This occured just after the installation of the meter and the NAS is within 10 feet of where the smart meter is.

Dec 15, 2016 7:53 PM in response to applekentuser

applekentuser wrote:


I removed a version of ClamXav and all appears to be well..

Not sure exactly what this had to do with anything, but just in case, you should never use any anti-malware software to quarantine or remove a file from any type of backup volume as it will almost certainly result in corruption.


ClamXav actually recommends against scanning your Time Machine / Time Capsule or other backup as it will simply take too long. For each and every backup on there, every file appears to be different even if they're identical, so the same files end up getting scanned over and over again.


It also provides only minimal protection as it's not possible to remove any malware that ClamXav finds - the only software that can modify a Time Machine/Time Capsule backup is Apple's Time Machine software itself.


The best course of action would be to scan your hard drive now, to remove any malware which might currently be present meaning that any infected files on your Time Machine/Time Capsule backups will simply get deleted in due course as your backup disk runs out of space. It may also be worth running a scan over your computer at a later stage if you ever have to recover it from backup.

Dec 17, 2016 8:04 AM in response to July7Kiss1995

Still no luck here. My other two computers have been and are still backing up fine to the Airport Extreme 3tb; my one computer still produces the same thing. I have attempted multiple avenues of deleting app just to see to no avail. I wish apple would do something about this. Considering how i no longer have any back ups of this computer and everyone I create a new backup, it crashes and produces the same verification error about once every 2 days.

Dec 17, 2016 9:09 AM in response to Csound1

EtreCheck version: 3.1.5 (343)

Report generated 2016-12-17 12:00:40

Download EtreCheck from https://etrecheck.com

Runtime 3:33

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

Time Machine, See Community Discussion.


Hardware Information:

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,3

1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

NVIDIA GeForce GT 750M - VRAM: 1024 MB

iMac 1920 x 1080

LG IPS FULLHD 1920 x 1080


System Software:

macOS Sierra 10.12.2 (16C67) - Time since boot: about one day


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) /private/var/tmp/MPQTBXBO : 210 MB (182 MB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 998.98 GB (869.54 GB free)

Core Storage: disk0s2 999.35 GB Online


USB Information:

LaCie d2 TBT2 USB 3.0

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Logitech Gaming Mouse G502


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-12-15) [Support]

[loaded] com.kairos.driver.DuetDisplay (1.2.0 - SDK 10.11 - 2016-12-15) [Support]

[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.8 - 2016-12-15) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 166 Apple tasks

[running] 107 Apple tasks


System Launch Daemons:

[not loaded] 30 Apple tasks

[loaded] 162 Apple tasks

[running] 121 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-13) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[loaded] com.paragon-software.facebook.agent.plist (2016-07-17) [Support]

[loaded] com.paragon.updater.plist (2016-07-17) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-13) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-13) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

[running] com.adobe.agsservice.plist (2016-12-17) [Support]

[loaded] com.adobe.fpsaud.plist (2016-12-10) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2015-10-17) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2016-06-09) [Support]

[not loaded] org.virtualbox.startup.plist [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[loaded] com.apple.serveralertproxy.plist (2016-09-17) [Support]


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobePDFViewer: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

QuickTime Plugin: 7.7.3 (2016-12-15)

Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]


3rd Party Preference Panes:

Flash Player (2016-12-10) [Support]

FUSE (2016-12-01) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.98 GB Disk used: 129.45 GB

Destinations:

Time_Machine [Network]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 129.45 GB X 3)


Top Processes by CPU:

5% mdworker(30)

4% fontd

3% kernel_task

3% WindowServer

1% suggestd


Top Processes by Memory:

857 MB kernel_task

541 MB mdworker(30)

360 MB mds_stores

172 MB WindowServer

131 MB Finder


Virtual Memory Information:

3.75 GB Available RAM

1.30 GB Free RAM

4.25 GB Used RAM

2.45 GB Cached files

73 MB Swap Used


Diagnostics Information:

Dec 17, 2016, 10:47:04 AM /Library/Logs/DiagnosticReports/suggestd_2016-12-17-104704_[redacted].cpu_resou rce.diag [Details]

/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

Dec 16, 2016, 04:50:18 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-165018_[redacted].crash

/System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.a pple.Safari.SafeBrowsing.Service

Dec 16, 2016, 03:48:02 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-154802_[redacted].crash

Dec 16, 2016, 02:45:42 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-144542_[redacted].crash

Dec 16, 2016, 01:43:17 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-134317_[redacted].crash

Dec 15, 2016, 09:50:26 PM /Library/Logs/DiagnosticReports/iTunes_2016-12-15-215026_[redacted].hang

/Applications/iTunes.app/Contents/MacOS/iTunes

Dec 15, 2016, 09:25:29 PM ~/Library/Logs/DiagnosticReports/Apple Configurator_2016-12-15-212529_[redacted].crash

/Applications/Apple Configurator.app/Contents/MacOS/Apple Configurator

Dec 15, 2016, 09:04:51 PM Self test - passed

Dec 15, 2016, 08:59:55 PM /Library/Logs/DiagnosticReports/mtmd_2016-12-15-205955_[redacted].crash

/System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmd

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/emond_2016-12-15-205936_[redacted].crash

/sbin/emond

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/ReportCrash_2016-12-15-205936_[redacted].crash

/System/Library/CoreServices/ReportCrash

Dec 15, 2016, 05:10:31 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-171031_[redacted].crash

Dec 15, 2016, 03:40:10 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-154010_[redacted].crash

Dec 18, 2016 12:15 PM in response to Csound1

EtreCheck version: 3.1.5 (343)

Report generated 2016-12-18 15:12:40

Download EtreCheck from https://etrecheck.com

Runtime 3:03

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

See previous



Hardware Information:

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,3

1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

NVIDIA GeForce GT 750M - VRAM: 1024 MB

iMac 1920 x 1080

LG IPS FULLHD 1920 x 1080


System Software:

macOS Sierra 10.12.2 (16C67) - Time since boot: about 3 days


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) /private/var/tmp/MPQTBXBO : 210 MB (182 MB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 998.98 GB (865.64 GB free)

Core Storage: disk0s2 999.35 GB Online


USB Information:

VIA Labs, Inc. USB3.0 Hub

PNY USB 3.0 FD

VIA Labs, Inc. USB3.0 Hub

LaCie d2 TBT2 USB 3.0

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Logitech Gaming Mouse G502

VIA Labs, Inc. USB2.0 Hub

VIA Labs, Inc. USB2.0 Hub

General USB Flash Disk

Apple Inc. iPad

Apple Inc. iPad


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/duet.app

[loaded] com.kairos.driver.DuetDisplay (1.2.0 - SDK 10.11 - 2016-01-21) [Support]


/Library/Extensions

[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-12-15) [Support]

[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.8 - 2016-12-15) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 165 Apple tasks

[running] 108 Apple tasks


System Launch Daemons:

[not loaded] 30 Apple tasks

[loaded] 162 Apple tasks

[running] 121 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-13) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[loaded] com.paragon-software.facebook.agent.plist (2016-07-17) [Support]

[loaded] com.paragon.updater.plist (2016-07-17) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-13) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-13) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

[running] com.adobe.agsservice.plist (2016-12-17) [Support]

[loaded] com.adobe.fpsaud.plist (2016-12-10) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2015-10-17) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2016-06-09) [Support]

[not loaded] org.virtualbox.startup.plist [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[loaded] com.apple.serveralertproxy.plist (2016-09-17) [Support]


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobePDFViewer: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

QuickTime Plugin: 7.7.3 (2016-12-15)

Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]


3rd Party Preference Panes:

Flash Player (2016-12-10) [Support]

FUSE (2016-12-01) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.98 GB Disk used: 133.34 GB

Destinations:

Time_Machine [Network]

Total size: 3.00 TB

Total number of backups: 24

Oldest backup: 12/17/16, 4:15 PM

Last backup: 12/18/16, 2:55 PM

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 998.98 GB X 3)


Top Processes by CPU:

7% kernel_task

3% WindowServer

2% fontd

0% com.apple.AmbientDisplayAgent

0% AdobeCRDaemon(2)


Top Processes by Memory:

876 MB kernel_task

303 MB mds_stores

213 MB softwareupdated

139 MB AppleIDAuthAgent(2)

115 MB Finder


Virtual Memory Information:

4.09 GB Available RAM

647 MB Free RAM

3.91 GB Used RAM

3.46 GB Cached files

499 MB Swap Used


Diagnostics Information:

Dec 17, 2016, 01:10:49 PM ~/Library/Logs/DiagnosticReports/Apple Configurator_2016-12-17-131049_[redacted].crash

com.apple.configurator - /Applications/Apple Configurator.app/Contents/MacOS/Apple Configurator

Dec 17, 2016, 10:47:04 AM /Library/Logs/DiagnosticReports/suggestd_2016-12-17-104704_[redacted].cpu_resou rce.diag [Details]

/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

Dec 16, 2016, 04:50:18 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-165018_[redacted].crash

/System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.a pple.Safari.SafeBrowsing.Service

Dec 16, 2016, 03:48:02 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-154802_[redacted].crash

Dec 16, 2016, 02:45:42 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-144542_[redacted].crash

Dec 16, 2016, 01:43:17 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-134317_[redacted].crash

Dec 15, 2016, 09:50:26 PM /Library/Logs/DiagnosticReports/iTunes_2016-12-15-215026_[redacted].hang

/Applications/iTunes.app/Contents/MacOS/iTunes

Dec 15, 2016, 09:25:29 PM ~/Library/Logs/DiagnosticReports/Apple Configurator_2016-12-15-212529_[redacted].crash

Dec 15, 2016, 09:04:51 PM Self test - passed

Dec 15, 2016, 08:59:55 PM /Library/Logs/DiagnosticReports/mtmd_2016-12-15-205955_[redacted].crash

/System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmd

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/emond_2016-12-15-205936_[redacted].crash

/sbin/emond

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/ReportCrash_2016-12-15-205936_[redacted].crash

/System/Library/CoreServices/ReportCrash

Dec 15, 2016, 05:10:31 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-171031_[redacted].crash

Dec 15, 2016, 03:40:10 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-154010_[redacted].crash

Dec 18, 2016 7:44 PM in response to TheNgbaka

Sorry that I don't have any answers based on your EtreCheck report, but I have to ask if you have consulted the Late, Great James Pond's web site on Time Machine Troubleshooting, specifically C13. " . . . Time Machine must create a new backup for you." and dismissed all the possible causes as not applicable?


I'm also a bit confused by a couple of things:


- In the OP you said you were running OS X 10.7.4, a very old and out-of-date system, but EtreCheck clearly shows you are running the latest macOS Sierra 10.12.2 (16C67). I suspect that was some sort of typo.


- I see multiple issues with Apple Configurator crashes. It is unusual to see a user running a software tool for configuring and deploying iOS devices in the enterprise using a physical USB connection. Is that a tool that you need in your work and is it up-to-date?


For now I would ignore the com.apple.Safari.SafeBrowsing.Service crashes as many people have been seeing this over the past week or so and I strongly suspect it's due to something at Google's end with their SafeBrowsing server.

Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.

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