Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.

EtreCheck version: 3.1.5 (343)

Report generated 2016-12-18 15:12:40

Download EtreCheck from https://etrecheck.com

Runtime 3:03

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

See previous

Hardware Information:ⓘ

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,3

1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac

Video Information:ⓘ

NVIDIA GeForce GT 750M - VRAM: 1024 MB

iMac 1920 x 1080

LG IPS FULLHD 1920 x 1080

System Software:ⓘ

macOS Sierra 10.12.2 (16C67) - Time since boot: about 3 days

Disk Information:ⓘ

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) /private/var/tmp/MPQTBXBO : 210 MB (182 MB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 998.98 GB (865.64 GB free)

Core Storage: disk0s2 999.35 GB Online

USB Information:ⓘ

VIA Labs, Inc. USB3.0 Hub

PNY USB 3.0 FD

VIA Labs, Inc. USB3.0 Hub

LaCie d2 TBT2 USB 3.0

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Logitech Gaming Mouse G502

VIA Labs, Inc. USB2.0 Hub

VIA Labs, Inc. USB2.0 Hub

General USB Flash Disk

Apple Inc. iPad

Apple Inc. iPad

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/duet.app

[loaded] com.kairos.driver.DuetDisplay (1.2.0 - SDK 10.11 - 2016-01-21) [Support]

/Library/Extensions

[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-12-15) [Support]

[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.8 - 2016-12-15) [Support]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 165 Apple tasks

[running] 108 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 30 Apple tasks

[loaded] 162 Apple tasks

[running] 121 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-13) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[loaded] com.paragon-software.facebook.agent.plist (2016-07-17) [Support]

[loaded] com.paragon.updater.plist (2016-07-17) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-13) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-13) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

[running] com.adobe.agsservice.plist (2016-12-17) [Support]

[loaded] com.adobe.fpsaud.plist (2016-12-10) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2015-10-17) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2016-06-09) [Support]

[not loaded] org.virtualbox.startup.plist [Support]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-29) [Support]

[loaded] com.apple.serveralertproxy.plist (2016-09-17) [Support]

Internet Plug-ins:ⓘ

AdobePDFViewerNPAPI: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobePDFViewer: 15.020.20042 - SDK 10.11 (2016-11-05) [Support]

QuickTime Plugin: 7.7.3 (2016-12-15)

Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]

3rd Party Preference Panes:ⓘ

Flash Player (2016-12-10) [Support]

FUSE (2016-12-01) [Support]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.98 GB Disk used: 133.34 GB

Destinations:

Time_Machine [Network]

Total size: 3.00 TB

Total number of backups: 24

Oldest backup: 12/17/16, 4:15 PM

Last backup: 12/18/16, 2:55 PM

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 998.98 GB X 3)

Top Processes by CPU:ⓘ

7% kernel_task

3% WindowServer

2% fontd

0% com.apple.AmbientDisplayAgent

0% AdobeCRDaemon(2)

Top Processes by Memory:ⓘ

876 MB kernel_task

303 MB mds_stores

213 MB softwareupdated

139 MB AppleIDAuthAgent(2)

115 MB Finder

Virtual Memory Information:ⓘ

4.09 GB Available RAM

647 MB Free RAM

3.91 GB Used RAM

3.46 GB Cached files

499 MB Swap Used

Diagnostics Information:ⓘ

Dec 17, 2016, 01:10:49 PM ~/Library/Logs/DiagnosticReports/Apple Configurator_2016-12-17-131049_[redacted].crash

com.apple.configurator - /Applications/Apple Configurator.app/Contents/MacOS/Apple Configurator

Dec 17, 2016, 10:47:04 AM /Library/Logs/DiagnosticReports/suggestd_2016-12-17-104704_[redacted].cpu_resou rce.diag [Details]

/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

Dec 16, 2016, 04:50:18 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-165018_[redacted].crash

/System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.a pple.Safari.SafeBrowsing.Service

Dec 16, 2016, 03:48:02 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-154802_[redacted].crash

Dec 16, 2016, 02:45:42 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-144542_[redacted].crash

Dec 16, 2016, 01:43:17 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 16-134317_[redacted].crash

Dec 15, 2016, 09:50:26 PM /Library/Logs/DiagnosticReports/iTunes_2016-12-15-215026_[redacted].hang

/Applications/iTunes.app/Contents/MacOS/iTunes

Dec 15, 2016, 09:25:29 PM ~/Library/Logs/DiagnosticReports/Apple Configurator_2016-12-15-212529_[redacted].crash

Dec 15, 2016, 09:04:51 PM Self test - passed

Dec 15, 2016, 08:59:55 PM /Library/Logs/DiagnosticReports/mtmd_2016-12-15-205955_[redacted].crash

/System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmd

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/emond_2016-12-15-205936_[redacted].crash

/sbin/emond

Dec 15, 2016, 08:59:36 PM /Library/Logs/DiagnosticReports/ReportCrash_2016-12-15-205936_[redacted].crash

/System/Library/CoreServices/ReportCrash

Dec 15, 2016, 05:10:31 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-171031_[redacted].crash

Dec 15, 2016, 03:40:10 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-12- 15-154010_[redacted].crash

Sorry that I don't have any answers based on your EtreCheck report, but I have to ask if you have consulted the Late, Great James Pond's web site on Time Machine Troubleshooting, specifically C13. " . . . Time Machine must create a new backup for you." and dismissed all the possible causes as not applicable?

I'm also a bit confused by a couple of things:

- In the OP you said you were running OS X 10.7.4, a very old and out-of-date system, but EtreCheck clearly shows you are running the latest macOS Sierra 10.12.2 (16C67). I suspect that was some sort of typo.

- I see multiple issues with Apple Configurator crashes. It is unusual to see a user running a software tool for configuring and deploying iOS devices in the enterprise using a physical USB connection. Is that a tool that you need in your work and is it up-to-date?

For now I would ignore the com.apple.Safari.SafeBrowsing.Service crashes as many people have been seeing this over the past week or so and I strongly suspect it's due to something at Google's end with their SafeBrowsing server.

I have not consulted said website. Thank you for the info. As for your confusions, I may be able to clear a bit of them up.

1) Yes it is definitely a typo of the sort, I have always updated my system when the golden master is released. I am definitely running macOS Sierra.

2) The configurator issue is resolved now, I had previously downloaded configurator in anticipation to assist my wife as she was waiting on approval for new iPads for her classroom. She finally got the funds and Apple had apparently released configurator 2 sometime in between. Those errors were produced as I was trying to use the first edition. It produced the errors and told me to use the new updated version. Since then I have used Configurator 2 to push all of the settings, apps, and restrictions to the laptops for my wife's classroom.

3) Thank you for that information as I was wondering why those crashes were occurring. I am still slightly concerned as I do not have any google software on this machine. I will dig around to see what I find. The only thing I previously recall having on this machine (all has been removed) was google drive and google sketch-up.

TheNgbaka wrote:

I was wondering why those crashes were occurring. I am still slightly concerned as I do not have any google software on this machine.

Safari (and several other browsers) use the Google Safe Browsing database to "Warn when visiting a fraudulent website" when you have that option enabled in Safari Security Preferences.

I encountered this error on my main iMac last month and again today. Never had any problems before. Total Apple products. No 3rd party. Have AirPort Extreme with 2TB storage (Model A1409) that I purchased May 2012. I followed the instructions and did a new backup the first time. Didn't document when I first saw the error but when I look at the TM backups I see November 29, 2016 as probably the first day of new backup. However, going backwards, the backups are missing until August 29, 2016. None from then until November 29. There are additional backups going back to Jan. 2016 but only about one a month. Could this be due to doing the new backup in November?

Something else that is puzzling me. When I open TM and click on a particular day's backup it will say "Waiting" and everything on the left is grayed out and no files are listed. The last backup was 3:30AM today. Why does it say "Waiting"?

By the way, backups on my other iMac are working fine and they weren't affected last month either so it is confined to just this machine. Why?

Really need some insight on this whole issue. I am fairly computer literate but this is a little overwhelming. Any help would be greatly appreciated. If I was having problems backing up my other machine I would lean towards there is a problem with the backup drive and it is probably going to fail soon.

The way Apple handles this is kinda sad.

On http://www.garth.org/archives/2010,07,16,124,fixing-time-machine-sparsebundle-ne twork-backup-errors.html

there is a good article on how to repair the backup package file. It is a article from more than 6 years ago, but it worked for me (Sierra Server Time Machine service). I already lost my 4 year old backup archive once, and now it happened again just 2 weeks later.

Offering that Time Machine must create a new backup, is the easy way out for Apple, and it doesn't show much respect for the value of the data of their customers.

The backup package is getting corrupted.

More these days than before. There is nothing more to it.

The Time Machine program code does not handle disconnects well, or crashes more then before, leading to incomplete disk writes and therefore corrupted archives.

If Apple thinks that their customer are not technically savvy enough to fix things themselves, they should try to automatically fix the corrupted archive first (in essence just an fschk command), and not give this "improve reliability - make new backup?" misleading message, which actually destroys the complete backup archive without the user realising that he or she is giving the order.

I'm considering switching to backup software that works more reliably.

I'm 100% behind the idea of a simple user interface for backup software, but that doesn't mean that the software shouldn't be sofisticated, something I am not used to from Apple. The times they are a changing…

Until today when its doing exactly the same thing. Bit annoyed now as I probably didn't need to purchase the new time capsule.

I received this error from 1 month ago (DEC16) to today in 5 times.

Apple, is there any solution?

I solved my problem and went to a 3rd party external drive and using it with Time Machine. Working great now. Took me a while to get the new drive to work but persevered and figured it out.

Seriously, Apple will not solve this problem with an update? Very bad Apple. Very sad.

cisco111 wrote:

Seriously, Apple will not solve this problem with an update? Very bad Apple. Very sad.

Is that a question?

It is a question for Apple or for the world.

I upgraded to Sierra some time ago, turned Time Machine on at the same time. It worked (and still works) correctly. You have a local issue to deal with.

Then settle for leaving it as it is.

I have the same problem, it's the third time it happens to me, there is another mac in the network that doesn't have this problem... I don't understand what's going on...