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This Device Does Not Have The Necessary Services

I recently purchased a macbook air with mountain lion. I'm trying to connect to my wireless mouse (mighty mouse) and keyboard (mac keyboard). I get the message: This Device Does Not Have The Necessary Services. I have no idea what this means. It worked on my mbp running snow leopard. What do I do to connect up to my mouse and keyboard?


Thanks!

Tom

MacBook Air, OS X Mountain Lion, 8MB Memory, i7

Posted on Aug 14, 2012 8:08 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2017 11:15 AM

I tried that advice and didn't work for me, I mean, it worked to send files from my Mac to my Samsung Galaxy S4, but not the other way around. Then I went to Preferences and found out the my Bluetooth Sharing option was unchecked, so I checked it and now it works beautifully.


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30 replies

Dec 12, 2013 1:23 AM in response to Gwright123

i dont think you actually have to pair the the device to actually transfer files.

try to just start up BT file sharing.


having trouble pairing my AURA BT-100 Handsfree, living in the illusion that i maybe could have used it as a audio device. getting the same error message and it does not appear in the BT device setup.

i think my device is lacking the bt ftp service and therefore is not useable for my purposes.

May 5, 2014 10:18 AM in response to tomplant

I have the same issue. A new ipad and older iMac.


I can connect with no problems but when I try to browse the ipad from the iMac the ipad shows the imac as not connected and I get the "device does not have the necessary services" message.


I've already tried all the "solutions" here with no luck.


I can't even browse the device let alone transfer files.


Any further ideas?

May 6, 2014 4:20 AM in response to Zoomman

OK, after stumbling around for 2 hours I found a way of moving my pdfs at least.


Set sharing permissions on the iMac.


Download Adobe Reader on the ipad.


Connect via USB


Start iTunes (the ipad should now be visible)


Click "apps" in the toolbar and scroll down to "File Sharing"


Select Adobe and you'll get an option to "add files"


Select "add" and simply browse and select the files you want to add


To see the files on the ipad open Adobe Reader and all the files should be there.


How you send them the other way is something else I need to work out.

Sep 28, 2014 5:36 AM in response to tomplant

I have the same problem. I paired the iPhone again, but when I try to browse it again, the Bluetooth app still it says the device "does not have the necessary services". Nothing like not naming the device, or which "services" it doesn't have.


One of these days Apple may actually try using these objects themselves to see the hours of time they waste.

Feb 25, 2016 6:34 AM in response to Zoomman

I called Apple Support and was told by the Advisor AND his boss that Bluetooth is ONLY there for accessories NOT for file transfers. They were incorrect. Today, after changing my Bluetooth Preferences on my new MacBook Pro, I was successfully able to transfer photos from my old 2007 MacBook, old Nokia 3720 and my BlackBerry phone. Yes, the message does come up to say "Network Unavailable" but I tried by right clicking (using mouse) or ctrl right click on mousepad, on a document/photo (or you can select several) in a folder and you'll see options... go down to bottom of options where you'll see "Send File To Bluetooth Device". The device may show as "Disconnected" but click on it anyway and it should work. Hey Presto (as long as you have connected the devices up already of course). I also haven't yet had success transferring to my Lenovo PC laptop. Also, I haven't yet sussed out what to do, however, to successfully Browse a device like I can from my old Mac.

This Device Does Not Have The Necessary Services

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